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Bacula Enterprise vs Infrascale Backup & Disaster Recovery comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bacula Enterprise
Ranking in Backup and Recovery
52nd
Ranking in Cloud Backup
34th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
16th
Ranking in Cloud Backup
14th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th), SaaS Backup (9th)
 

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of Bacula Enterprise is 1.2%, down from 2.1% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.5%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.5%
Bacula Enterprise1.2%
Other97.3%
Cloud Backup
 

Featured Reviews

GiovanniRamirez - PeerSpot reviewer
Senior IT Consultant at Xerif
Solid backup tool with good scalability
The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy it in their environment It was a very good project. The Bacula concept, topology, and networking…
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has had a tremendous impact on our public company, as we are now cost-effective and even better on performance with our restorations."
"Bacula is pretty stable."
"The solution has extensive documentation and a very active community."
"The most valuable feature is its ease of use; it works great and it provides you with several standard tools to restore your backup, even after a big failure."
"Technical support is excellent in my opinion."
"Bacula Enterprise, so far, has never let us down with their service and support."
"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."
"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."
"There is a great return on investment with Infrascale Backup & Disaster Recovery, as I have saved a significant amount of time and money. I need fewer employees to support maintenance requirements, alerts monitoring, and recovery requests."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"With this, the speed to recovery and the confidence during recovery is very good, and the recovery actually works."
"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."
"For me, Infrascale had the best package to offer to my customers, including features, pricing, implementation, and support; everything that comprises the total solution."
"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features, because if our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"It works a treat and does the job perfectly."
 

Cons

"Bacula needs a graphical user interface because, for administrators, the command-line interface is okay, but for the average user it is not very easy."
"Many features have been converted to commercial licensing, which restricts their availability."
"It could improve its interface or offer a specific screen for the manager of the company."
"A more user-friendly interface (GUI) can be developed."
"We would like to see an improvement in the functionality of the GUI."
"Easier setup and configuration, perhaps including a GUI, would be an improvement."
"The initial setup could be a bit easier."
"Relying solely on a desktop is a bit frustrating as its GUI isn't exactly responsive."
"In terms of overage, or outgrowing capacity with backups, I have an issue."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."
"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."
"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."
 

Pricing and Cost Advice

"This is an open-source solution."
"We have a perpetual license."
"The licensing is based on how much data you have plus what appliances you need."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"I appreciate their pricing. We went for this solution for its pricing."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
9%
University
8%
Outsourcing Company
15%
Construction Company
10%
Healthcare Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Infrascale Platform?
Currently, there have been no surprises or challenges in pricing, setup costs, or licensing since I am still in the evaluation phase and not focused on costs at the licensing level.
What needs improvement with Infrascale Platform?
Regarding how Infrascale Backup & Disaster Recovery can be improved, I notice agent-based backing up is, in my opinion, limited, and that is definitely not a great sign. I am also recognizing t...
What is your primary use case for Infrascale Platform?
I am currently using Infrascale Backup & Disaster Recovery, which is in review at this time. My main use case for considering Infrascale Backup & Disaster Recovery is the principal concern ...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Bacula Enterprise vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.