Bacula Enterprise vs Infrascale Backup & Disaster Recovery comparison

Bacula Systems and Infrascale are both solutions in the Cloud Backup category. Bacula Systems is ranked #19 with an average rating of 10.0, while Infrascale is ranked #15 with an average rating of 8.4. Bacula Systems holds a 1.2% mindshare in CB, compared to Infrascale’s 1.4% mindshare. Additionally, 90% of Bacula Systems users are willing to recommend the solution, compared to 93% of Infrascale users who would recommend it.

Bacula Enterprise

Read 10 Bacula Enterprise reviews

4,976 Views
2,787 Comparison Views

90% willing to recommend

Infrascale Backup & Disaste...

Read 21 Infrascale Backup & Disaster Recovery reviews

6,270 Views
3,010 Comparison Views

93% willing to recommend

Bacula Enterprise

Infrascale Backup & Disaste...

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Executive SummaryUpdated on Sep 11, 2024

Bacula Enterprise and Infrascale Backup & Disaster Recovery compete in the backup and disaster recovery category. Bacula Enterprise has the upper hand with its robust feature set, while Infrascale stands out for its user-friendly deployment and efficient customer service.

Features: Bacula Enterprise offers extensive backup options, rich integration capabilities, and scalability. Infrascale Backup & Disaster Recovery provides quick recovery times, cloud integration, and secure data management.

Room for Improvement: Bacula Enterprise needs easier configuration, enhanced reporting tools, and improved user-friendliness. Infrascale Backup & Disaster Recovery requires frequent updates, better documentation, and user-friendliness enhancements.

Ease of Deployment and Customer Service: Bacula Enterprise's deployment is complex and time-consuming but has highly rated customer service. Infrascale Backup & Disaster Recovery offers easier and faster deployment with efficient and responsive customer service.

Pricing and ROI: Bacula Enterprise presents a cost-effective solution with a competitive ROI, valued by larger enterprises. Infrascale Backup & Disaster Recovery provides good ROI with a higher initial setup cost justified by superior recovery features and performance.

To learn more, read our detailed Bacula Enterprise vs. Infrascale Backup & Disaster Recovery Report (Updated: August 2026).

Buyer's Guide

Bacula Enterprise vs. Infrascale Backup & Disaster Recovery

August 2026

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Helped 909,099 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bacula Enterprise

Ranking in Backup and Recovery

28th

Ranking in Cloud Backup

19th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Backup and Recovery

17th

Ranking in Cloud Backup

15th

Average Rating

9.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (13th), SaaS Backup (8th)

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of Bacula Enterprise is 1.2%, down from 2.3% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.4%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	1.4%
Bacula Enterprise	1.2%
Other	97.4%

Cloud Backup

Featured Reviews

Davilson Aguiar

Analista Tecnologia Banco de Dados at Centro de Gestão da Tecnologia da Informação

Very cost-effective and well organized with good compression

It could improve its interface or offer a specific screen for the manager of the company. A managerial user who wants more information beyond the operational technician should be able to access it. It could include greater transparency regarding the volume of data trafficked on the network, as well as the expectation of deduplication. A more practical strategy could come with a backup policy model as a suggestion for both large and small companies. A simple suggestion is to visually implement the backup time as far as your physical media.

Read full review

Vivek_Jaiswal

Security Engineer at LTI Mindtree

Cloud backups have strengthened ransomware recovery and now protect critical business data

I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It brought many advantages - such as the learning curve being very light."

"Bacula Enterprise, so far, has never let us down with their service and support."

"The most valuable feature is the support for Linux servers."

"The support is outstanding and world-class."

"The solution has had a tremendous impact on our public company, as we are now cost-effective and even better on performance with our restorations."

"Bacula is very solid, very stable, and very scalable."

"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."

"Technical support is excellent in my opinion."

More Bacula Enterprise pros

"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."

"If you want something that works and is reliable, here it is."

"The biggest lesson that I have learned from using this product is that we should have switched years before we did."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

"From a backup and disaster recovery perspective, it has been a night and day difference."

"The initial setup was straightforward and we received support from the manufacturer."

More Infrascale Backup & Disaster Recovery pros

Cons

"The interface needs to be easier for adding new devices to be managed."

"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."

"Easier setup and configuration, perhaps including a GUI, would be an improvement."

"The initial setup could be a bit easier."

"Relying solely on a desktop is a bit frustrating as its GUI isn't exactly responsive."

"Bacula needs a graphical user interface because, for administrators, the command-line interface is okay, but for the average user it is not very easy."

"Many features have been converted to commercial licensing, which restricts their availability."

"A more user-friendly interface (GUI) can be developed."

More Bacula Enterprise cons

"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."

"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"The problem is that sometimes you can use a lot of the bandwidth to upload files."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"We have a perpetual license."

"This is an open-source solution."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"Our licensing fees are billed every four months."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Financial Services Firm

10%

Computer Software Company

University

Construction Company

13%

Healthcare Company

12%

Outsourcing Company

12%

Financial Services Firm

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	1
Large Enterprise	6

Questions from the Community

What is your experience regarding pricing and costs for Bacula Enterprise?

Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.

See all answers

What needs improvement with Bacula Enterprise?

Many features have been converted to commercial licensing, which restricts their availability.

See all answers

What is your primary use case for Bacula Enterprise?

The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy...

See all answers

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...

See all answers

What needs improvement with Infrascale Platform?

In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...

See all answers

What is your primary use case for Infrascale Platform?

My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...

See all answers

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Product Reports

Buyer's Guide

Backup and Recovery

July 2026

Download Bacula Enterprise product report

Buyer's Guide

Infrascale Backup & Disaster Recovery

August 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

No data available

Infrascale Platform

Overview

Bacula Enterprise offers robust backup solutions with extensive plugins for services like SAP HANA and Microsoft SQL, supporting multi-platform environments. It's valued for scalability, transparent licensing, and effective data recovery.

Bacula Enterprise serves organizations with diverse IT landscapes by providing scalable backup solutions tailored for platforms like Linux servers. Its extensive documentation and community support ensure smooth operation and reliability. Users appreciate features including deduplication, compression, and centralized management, contributing to efficient data protection for industries such as banking and healthcare. The setup process can be complex for some, and there is demand for a more intuitive interface, improved mobile support, and better GUI functionality. Despite initial setup challenges, Bacula Enterprise remains a trusted tool for data management with flexible resource utilization and security features.

What are the key features of Bacula Enterprise?

Extensive Plugins: Supports SAP HANA, Microsoft SQL, enhancing integration.
Multi-Platform Compatibility: Works seamlessly across different IT environments.
Scalability: Adapts to growing organizational needs efficiently.
Transparent Licensing: Offers cost-effective solutions with clear pricing.
Data Deduplication: Optimizes storage by eliminating redundant data.
Centralized Management: Streamlines data handling processes across systems.

What benefits should users seek in reviews of Bacula Enterprise?

Ease of Use: Simplifies complex backup procedures for technical teams.
Resource Optimization: Maximizes efficiency in data storage and retrieval.
Reliable Data Recovery: Ensures data can be restored effectively when needed.
Versatile Configuration: Supports easy customization for specific needs.

In sectors like banking, healthcare, and government, Bacula Enterprise handles large data volumes and secures backup tasks with encryption. Its multi-platform support is crucial for heterogeneous systems, executing scheduled tasks and data protection protocols efficiently, while fulfilling industry-specific compliance and reliability requirements.

Bacula Systems

Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.

Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.

What are the most important features of Infrascale Backup & Disaster Recovery?

Centralized Management: Streamlines monitoring and control of backup operations through a unified dashboard.
Fast Recovery: Enables rapid restoration of data to minimize downtime and impact on operations.
Flexible Deployment: Supports deployment across cloud and on-premises environments.
Critical Server Insurance: Ensures quick disaster recovery of essential servers.
Data Security: Utilizes deduplication, compression, and encryption to protect data.
VM Spin-Up: Allows virtual machines to be spun up locally or in the cloud without extra fees.

What benefits should users look for in reviews?

Operational Resilience: Enhances business continuity through reliable recovery options.
Cost Efficiency: Minimizes costs while maximizing efficiency with advanced data protection technologies.
Transparent Processes: Provides clear and efficient backup processes.
Scalability: Adapts to growing data needs with scalable deployment options.
Customer Support: Offers responsive technical support and comprehensive documentation.

Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.

Infrascale

Sample Customers

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Buyer's Guide

Bacula Enterprise vs. Infrascale Backup & Disaster Recovery

August 2026

Free Report: Bacula Enterprise vs. Infrascale Backup & Disaster Recovery

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