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BackupAssist vs Microsoft DPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
70th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (12th)
Microsoft DPM
Ranking in Backup and Recovery
26th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of BackupAssist is 0.2%, up from 0.2% compared to the previous year. The mindshare of Microsoft DPM is 1.1%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

RM
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
Arthur Fan - PeerSpot reviewer
Scales well, free to use, and simple setup
The support from Microsoft DPM is good but we have to pay for the answers. We have to purchase points and when we need to use the support we have to use some of the points that we purchased. The support does not cost very much and we pay for each problem we have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found that the backups are usually very successful."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"The solution backs up Microsoft workloads as well as anything on the market."
"This solution helps us to manage all of the operations across servers and different workstations."
"Its capability to give a BMR for all the workstations that I want to connect to."
"Microsoft DPM is scalable."
"One of the most effective features of Microsoft DPM is its integration with the entire Microsoft ecosystem."
"The user interface is very good. The reporting and monitoring features are also good."
"One of the most effective features of Microsoft DPM is its integration with the entire Microsoft ecosystem."
"I could back up all the stuff we had, even the VMs we have for Hyper V."
 

Cons

"In the future I would like to see more support for Linux."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"It stopped doing my backups after I did the last update on it."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Microsoft DPM could improve if it was available in a public or private cloud."
"The data tagging feature needs improvement. The solution could be a bit more intuitive in certain aspects."
"The user friendliness could be improved."
"The user interface can be improved quite a bit."
"There is a very poor online user community in terms of people blogging about their experiences with DPM."
"We can't take a snapshot and take it outside, which is a problem."
"Compatibility and integration with other products needs improvement."
"The problem lies with the 2019 version, it's the file system they’re using."
 

Pricing and Cost Advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The product pricing here in Zimbabwe is good, I cannot complain."
"I think Microsoft DPM pricing is reasonable. The additional costs are related to storage and technical support."
"Microsoft DPM is a free solution. However, we pay approximately $3,000 annually for support."
"Microsoft DPM can be considered as an expensive solution for smaller or medium enterprises, but we have been satisfied with the price structure as it is fixed and it offers a variety of useful features"
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
16%
Government
10%
Educational Organization
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Microsoft DPM?
This solution helps us to manage all of the operations across servers and different workstations.
What is your experience regarding pricing and costs for Microsoft DPM?
Microsoft licensing is complex, especially for enterprise or data center solutions. However, it's not more complicated compared to other competitors and the market is well balanced.
What needs improvement with Microsoft DPM?
I am not sure if I am competent enough to address areas for improvement in Microsoft DPM.
 

Also Known As

No data available
DPM, Data Protection Manager, MS DPM
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
Find out what your peers are saying about BackupAssist vs. Microsoft DPM and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.