Azure Monitor vs OpenText Business Process Monitoring comparison

Azure Monitor vs. OpenText Business Process Monitoring

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Helped 861,524 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Azure Monitor

Ranking in Application Performance Monitoring (APM) and Observability

4th

Average Rating

7.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (3rd)

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

40th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Azure Monitor is 6.3%, down from 8.7% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Muhammad Usman Khawar

Software Engineer (DevOps/ SRE) at Sensys LLC

Native integration simplifies monitoring but documentation and cost improvements are needed

The ease of access in Azure is significant since it's native to the platform and easy to integrate. It has no maintenance overhead, and users don't have to navigate to another portal to get their desired result. It's the handiness that it has, rather than the features. The interpretation from the logs and injection requires custom runbooks. While it's complex, many services provide native insights and workbooks. It does the basic job quite efficiently. They added new kinds of metrics with more integrations to send out metrics. They have even added support for third-party tools that can be integrated. Azure Monitor is working on improvements and becoming more mature. Azure Monitor is stable and scalable. Azure Monitor is evolving with new workbooks and dashboards.

Read full review

Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good load and metrics gathering and very good analysis."

"The solution's most valuable features are its ease of use and support for multiple environments"

"Recently, they have improved their integration with other resources, so we get even more robust data."

"The dashboard allows us to easily track various metrics and quickly understand the overall health of our system."

"One of the most useful aspects of this solution is the out-of-the-box functionality on all areas, especially on Application Insights, zero instrumentation, and artificial intelligence for event correlation."

"The tool's most valuable feature is the alert system, which can be set according to our metrics. The integration is smooth."

"The initial setup is straightforward."

"It has good troubleshooting features."

More Azure Monitor pros

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"The stability has been very good over the years."

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

Cons

"Automation related to gathering metrics from more applications could be improved."

"The troubleshooting logs need improvement. There should be some improvement there. I have a hard time finding the right logs at the right times whenever there is an issue occurring."

"Azure Monitor could improve the visualization aspect and integrate better with other third-party services."

"We cannot use AI services with the solution."

"This solution has fewer features than some of its competitors, so adding more features to it would make it better."

"They need to work on a more hybrid deployment that will allow us to monitor local on-premise deployments and connect to different systems. I would like to see more integration."

"The pricing model could be more flexible."

"What I feel is when I open a screen of Azure, some places are very complex to navigate to. It is not very user-friendly when it comes to accessing certain sections."

More Azure Monitor cons

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"The solution should offer better integration with other tools from a service management perspective."

Pricing and Cost Advice

"The solution is a pay-as-you-go consumption service and is the least expensive in the market."

"Azure Monitor is a low-priced solution, which is why it would work best on small-scale projects."

"The solution’s pricing depends on how much logs it collects."

"The tool is expensive."

"Azure Monitor is a competitively priced solution."

"It is a pay-as-you-go model. I find it very cost-effective."

"The product offers a pay-as-you-go model to users. The charges are to be paid according to the usage of the product."

"Regarding pricing, Azure Monitor is free with Azure license, so there are no additional costs for using it."

More Azure Monitor pricing and cost advice

"On a three-year license package, it was a good deal."

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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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861,524 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

13%

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Splunk compare with Azure Monitor?

Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...

What do you like most about Azure Monitor?

Azure Monitor is a very easy-to-use product in the cloud environment.

What needs improvement with Azure Monitor?

The primary challenge is the documentation. The major challenge that remains is the costing factor for the logs ingestion. The cost skyrockets once you start using it, and there are complaints that...

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

What needs improvement with Micro Focus Business Process Monitor?

What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

Dynatrace vs Azure Monitor

Comparisons

Datadog vs Azure Monitor

Compared 22% of the time

Sentry vs Azure Monitor

Compared 14% of the time

Compared 13% of the time

Grafana vs Azure Monitor

Compared 11% of the time

New Relic vs Azure Monitor

Compared 6% of the time

More Azure Monitor Competitors

Dynatrace vs OpenText Business Process Monitoring

Compared 100% of the time

More OpenText Business Process Monitoring Competitors

Product Reports

Azure Monitor

Download Azure Monitor product report

Application Performance Monitoring (APM) and Observability

Download OpenText Business Process Monitoring product report

OpenText Business Process Monitoring report

Also Known As

No data available

Micro Focus Business Process Monitor, HPE Business Process Monitor

Overview

Azure Monitor is a comprehensive monitoring solution offered by Microsoft Azure. It provides a centralized platform for monitoring the performance and health of various Azure resources, applications, and infrastructure.

With Azure Monitor, users can gain insights into the availability, performance, and usage of their applications and infrastructure. The key features of Azure Monitor include metrics, logs, alerts, and dashboards. Metrics allow users to collect and analyze performance data from various Azure resources, such as virtual machines, databases, and storage accounts.

Logs enable users to collect and analyze log data from different sources, including Azure resources, applications, and operating systems. Azure Monitor also provides a robust alerting mechanism that allows users to set up alerts based on specific conditions or thresholds. These alerts can be configured to notify users via email, SMS, or other notification channels. Additionally, Azure Monitor offers customizable dashboards that allow users to visualize and analyze their monitoring data in a personalized and intuitive manner.

Azure Monitor integrates seamlessly with other Azure services, such as Azure Automation and Azure Logic Apps, enabling users to automate actions based on monitoring data. It also supports integration with third-party monitoring tools and services, providing flexibility and extensibility.

Overall, Azure Monitor is a powerful and versatile monitoring solution that helps users gain deep insights into the performance and health of their Azure resources and applications. It offers a wide range of features and integrations, making it a comprehensive solution for monitoring and managing Azure environments.

Microsoft

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Azure Monitor vs. OpenText Business Process Monitoring