Azure Monitor vs OpenText Business Process Monitoring comparison

Microsoft and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Microsoft is ranked #6 with an average rating of 7.7, while OpenText is ranked #41 with an average rating of 7.5. Microsoft holds a 4.9% mindshare in APM, compared to OpenText’s 0.2% mindshare. Additionally, 90% of Microsoft users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Azure Monitor

Read 55 Azure Monitor reviews

11,124 Views
9,900 Comparison Views

90% willing to recommend

OpenText Business Process M...

Read 6 OpenText Business Process Monitoring reviews

414 Views
406 Comparison Views

100% willing to recommend

Azure Monitor

OpenText Business Process M...

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Executive SummaryUpdated on Jul 24, 2024

OpenText Business Process Monitoring and Azure Monitor are two competitive business process monitoring tools. Users are generally happier with OpenText Business Process Monitoring's pricing and support, while Azure Monitor provides better features overall, making it a preferred option despite its higher cost.

What features are offered by OpenText Business Process Monitoring in comparison to Azure Monitor?

OpenText Business Process Monitoring offers integration capabilities, real-time monitoring, and user-friendly interfaces. Azure Monitor provides scalability, advanced analytics tools, and comprehensive dashboards.

What areas of improvement can be found in OpenText Business Process Monitoring in comparison to Azure Monitor?

OpenText Business Process Monitoring needs better reporting functions, enhanced customization options, and improved user training resources. Azure Monitor requires improved alerting mechanisms, faster response times, and simplified setup processes.

How is the ease of deployment and customer service of OpenText Business Process Monitoring in comparison to Azure Monitor?

OpenText Business Process Monitoring offers straightforward deployment and responsive customer service. Azure Monitor has a more complex deployment but benefits from comprehensive support documentation.

What setup costs and ROI can be seen with OpenText Business Process Monitoring in comparison to Azure Monitor?

OpenText Business Process Monitoring is praised for competitive setup costs and favorable ROI. Azure Monitor has higher initial costs but is considered worth the price due to its advanced features, providing justifiable ROI.

To learn more, read our detailed Azure Monitor vs. OpenText Business Process Monitoring Report (Updated: September 2025).

Buyer's Guide

Azure Monitor vs. OpenText Business Process Monitoring

September 2025

Download the complete report

Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Azure Monitor

Ranking in Application Performance Monitoring (APM) and Observability

6th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (3rd)

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

41st

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Azure Monitor is 4.9%, down from 8.4% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Azure Monitor	4.9%
OpenText Business Process Monitoring	0.2%
Other	94.9%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Muhammad Usman Khawar

Software Engineer (DevOps/ SRE) at Sensys LLC

Native integration simplifies monitoring but documentation and cost improvements are needed

The ease of access in Azure is significant since it's native to the platform and easy to integrate. It has no maintenance overhead, and users don't have to navigate to another portal to get their desired result. It's the handiness that it has, rather than the features. The interpretation from the logs and injection requires custom runbooks. While it's complex, many services provide native insights and workbooks. It does the basic job quite efficiently. They added new kinds of metrics with more integrations to send out metrics. They have even added support for third-party tools that can be integrated. Azure Monitor is working on improvements and becoming more mature. Azure Monitor is stable and scalable. Azure Monitor is evolving with new workbooks and dashboards.

Read full review

Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The security and support are good."

"Log analytics and log queries are the most valuable features of Azure Monitor."

"I am monitoring all of my Azure Monitor and getting good reports. I can customize the reports to get the information I need. I am also getting emails about which AAS instances are down and everything in the system related to my services. It is easy to use, scalable, and user-friendly. Microsoft has Many guides and videos to help you understand how to create and use Azure Monitor."

"I am impressed by the reporting on the average eight ports that we get from this solution."

"The initial setup is straightforward."

"Azure Monitor is really just a source for Dynatrace. It's just collecting data and monitoring the environment and the infrastructure. It is fairly good at that."

"The tool's most valuable feature is the alert system, which can be set according to our metrics. The integration is smooth."

"The upside to the solution is if you are working in a Microsoft or Azure environment, it makes things easier."

More Azure Monitor pros

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"The stability has been very good over the years."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

Cons

"They should include advanced logging on the database level in the Azure pool."

"There are a lot of things that take more time to do, such as charting, alerting, and correlation of data, and things like that. Azure Monitor doesn't tell you why something happened. It just tells you that it happened. It should also have some type of AI. Environments and applications are becoming more and more complex every day with hundreds or thousands of microservices. Therefore, having to do a lot of the stuff manually takes a lot of time, and on top of that, troubleshooting issues takes a lot of time. The traditional method of troubleshooting doesn't really work for or apply to this environment we're in. So, having an AI-based system and the ability to automate deployments of your monitoring and configurations makes it much easier."

"The product should integrate well with other tools or clouds in the future, as it is one of the areas where the product currently has certain shortcomings."

"They can simplify the overall complexity since you have multiple data sources in the cloud for monitoring. It's quite simple, but there are so many portals. It takes time to work with it. If they could simplify the user configuration, that would be good."

"If it is configured incorrectly, you can end up with a huge bill."

"If I contact the First Line Support, they seem disconnected and lack technical information."

"As a younger product it still has room for feature improvement and enhancement."

"Azure Monitor can improve by adding some kind of storage for logs."

More Azure Monitor cons

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"The solution should offer better integration with other tools from a service management perspective."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

Pricing and Cost Advice

"Azure Monitor is cheaper compared to other third-party monitoring tools."

"The tool is expensive."

"It's a costly solution"

"The cost of Azure Monitor application performance should be less expensive."

"Customers of Azure Monitor must pay an amount that depends largely on how many services they need to integrate and the storage space required in terms of logs, etc. If they only have a few small services to monitor, the price won't be too high, but on the opposite side of the spectrum, it can certainly get pricey."

"The tool's pricing is very good. I could say that Microsoft offers different cost models, which are listed on the product's website."

"My company is okay with the current pricing of the solution."

"The Azure Insight is a little bit expensive."

More Azure Monitor pricing and cost advice

"On a three-year license package, it was a good deal."

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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869,566 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

12%

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	29

No data available

Questions from the Community

How does Splunk compare with Azure Monitor?

Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...

See all answers

What do you like most about Azure Monitor?

Azure Monitor is a very easy-to-use product in the cloud environment.

See all answers

What needs improvement with Azure Monitor?

The challenges with Azure Monitor are that it's initially complex to set up because you need multiple components. Azure Monitor is one thing, but within Azure Monitor, you need to bring Log Analyti...

See all answers

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

See all answers

What needs improvement with Micro Focus Business Process Monitor?

See all answers

What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

See all answers

Comparisons

Datadog vs Azure Monitor

Compared 19% of the time

Sentry vs Azure Monitor

Compared 13% of the time

Dynatrace vs Azure Monitor

Compared 13% of the time

Grafana vs Azure Monitor

Compared 9% of the time

New Relic vs Azure Monitor

Compared 6% of the time

More Azure Monitor Competitors

Dynatrace vs OpenText Business Process Monitoring

Compared 58% of the time

Knoa EPM vs OpenText Business Process Monitoring

Compared 42% of the time

More OpenText Business Process Monitoring Competitors

Product Reports

Buyer's Guide

Azure Monitor

October 2025

Download Azure Monitor product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2025

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Also Known As

No data available

Micro Focus Business Process Monitor, HPE Business Process Monitor

Overview

Azure Monitor is a comprehensive monitoring solution offered by Microsoft Azure. It provides a centralized platform for monitoring the performance and health of various Azure resources, applications, and infrastructure.

With Azure Monitor, users can gain insights into the availability, performance, and usage of their applications and infrastructure. The key features of Azure Monitor include metrics, logs, alerts, and dashboards. Metrics allow users to collect and analyze performance data from various Azure resources, such as virtual machines, databases, and storage accounts.

Logs enable users to collect and analyze log data from different sources, including Azure resources, applications, and operating systems. Azure Monitor also provides a robust alerting mechanism that allows users to set up alerts based on specific conditions or thresholds. These alerts can be configured to notify users via email, SMS, or other notification channels. Additionally, Azure Monitor offers customizable dashboards that allow users to visualize and analyze their monitoring data in a personalized and intuitive manner.

Azure Monitor integrates seamlessly with other Azure services, such as Azure Automation and Azure Logic Apps, enabling users to automate actions based on monitoring data. It also supports integration with third-party monitoring tools and services, providing flexibility and extensibility.

Overall, Azure Monitor is a powerful and versatile monitoring solution that helps users gain deep insights into the performance and health of their Azure resources and applications. It offers a wide range of features and integrations, making it a comprehensive solution for monitoring and managing Azure environments.

Microsoft

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Buyer's Guide

Azure Monitor vs. OpenText Business Process Monitoring

September 2025

Free Report: Azure Monitor vs. OpenText Business Process Monitoring

Find out what your peers are saying about Azure Monitor vs. OpenText Business Process Monitoring and other solutions. Updated: September 2025.

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