

Find out in this report how the two Integration Platform as a Service (iPaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Each one we've carefully measured ROI and been able to demonstrate significant ROI with them.
The biggest return on investment for me when using Azure AI Foundry is the savings in cost for implementing our own observability, visibility, evaluation, and building our own infrastructure to do proof of concepts.
The playground is where you can deploy the model and test, and guardrails serve as the protection mechanism.
I evaluate customer service and technical support positively because we have the enterprise license, which allows us to prioritize serious issues, ensuring that Microsoft support responds quickly.
On a scale from one to ten, I would rate customer service and technical support as a nine.
I am receiving full support due to our partnership with Microsoft and because we are in the evaluation phase.
The customer support for Oracle Integration Cloud Service is accessible through Service Requests (SR) for unknown problems, with a response expected within 24 hours.
I find the technical support from Oracle to be good.
Azure AI Foundry scales with the growing needs of my organization very well.
The platform expands to all of our needs without us really having to do anything, so scalability is definitely there.
I've had a couple of times where I've had to get to the VP level of Microsoft before I could get the capacity I needed for my customers.
I have not experienced any downtime, crashes, or performance issues.
Regarding stability and reliability, I've had zero downtime with Azure AI Foundry, and it helps fix itself.
I would assess the stability and reliability of Azure AI Foundry as very good.
Oracle has provided some fixes, and in my last two to three large engagements, we haven't faced any major challenges with the product.
The reliability of Oracle Integration Cloud Service is strong.
The solution is stable.
Providing data on the internal workings of Azure AI Foundry would help customers like us feel more comfortable adopting it.
What did not work well for us regarding Azure AI Foundry includes the security piece, being able to identify how to deploy to multiple regions, reducing latency, and managing tokens per minute.
With code, you know what the binary result is, but with prompting, it is a lot harder.
Setup and deployment can be done in OCI, the Oracle Cloud Infrastructure, allowing for role-based access and configuration, managing access levels for Oracle Integration Cloud Service environments such as Dev, Test, and Production.
The mapping is a bit complex, so configuration is not very easy for a new user.
Most large customers use multiple clouds, and Oracle's partnership with Azure and other hyperscalers needs additional development on the Integration Cloud Service side.
Regarding the pricing, setup cost, and licensing of Azure AI Foundry, I would say it is fair, but I think it gets more expensive.
the pricing, setup costs, and licensing for Azure AI Foundry are very expensive, but still cheaper than hiring an additional position
It was difficult to get an understanding of how we could model out our pricing and cost over time without talking to someone.
If integration points exceed 30, I recommend that customers use Oracle Integration Cloud Service as it becomes cost-effective with its pay-as-you-use model and multiple available packages.
Oracle Integration Cloud Service's pricing is affordable and reasonable considering its facilities.
Some examples of how its features have benefited my organization include ease of access, being able to see what's functioning, what's not functioning, why it's not functioning, and when it stopped functioning, and to maintain visibility on day-to-day operations.
The feature of being able to pick the right models has been the most beneficial for enhancing our customer service because some AI models are more expensive but slower, while others are faster and cheaper, allowing us to pick the right model for the right task that we are trying to solve.
The feature that has been the most beneficial for enhancing customer experience is the one that allows you to compare multiple models to one another and see how they perform against each other.
Additionally, it provides a wide variety of built-in adapters for many cloud providers, such as Azure Blob and AWS S3.
Oracle Integration Cloud Service offers capabilities for data customization and validation, handling different date formats, and API calls using REST and SOAP.
It is very easy to integrate, and the pre-built APIs available to connect multiple systems help establish connections faster and more accurately.


| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 2 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 8 |
| Large Enterprise | 27 |
Azure AI Foundry harnesses advanced AI technologies to streamline complex tasks across industries, offering cutting-edge solutions that enhance business processes and boost efficiency.
Azure AI Foundry integrates seamlessly into business environments, leveraging AI to transform traditional operations. It supports diverse applications by providing robust machine learning capabilities that drive innovation and enable intelligent automation. Designed to handle large-scale data analytics, it empowers users to make data-driven decisions swiftly and accurately, thereby optimizing resources and workflows.
What are the key features of Azure AI Foundry?Azure AI Foundry is utilized across multiple industries, including finance, healthcare, and manufacturing, where it aids in predictive analytics, patient data management, and supply chain optimization. Its ability to integrate AI-driven insights into everyday operations helps these sectors enhance their efficiency and innovate steadily in dynamic markets.
Oracle Integration Cloud Service is a cloud-based integration tool that seamlessly integrates on-premise applications with Oracle Cloud (SaaS) or other cloud apps (for example, Workday, Salesforce, etc.) to other cloud apps. Oracle’s solution combines all the capabilities of application integration, process automation, visual application building, and integration analytics into a single unified cloud service. The solution offers real-time and batch-based integration, structured and unstructured processes, case management, stream analytics, and integration insight. All of these capabilities together allow users to service all their end-to-end integration needs in one cohesive platform.
Oracle Integration Cloud Service Features
Oracle Integration Cloud Service has many valuable key features. Some of the most useful ones include:
Oracle Integration Cloud Service Benefits
There are many benefits to implementing Oracle Integration Cloud Service. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Oracle Integration Cloud Service is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good adapters, is user friendly, and produces a solid ROI.
Rishabh S., Business and Technology Delivery Associate Manager at Accenture, says, “It has good performance, easy integration, is user-friendly, and also has helpful technical support. The dashboard provided by Oracle Integration Cloud for monitoring and error handling is very intuitive. You do not need a third-party dashboard or logging framework when you initiate the integration. There are a lot of adapters, which is what I like the most.”
“The most valuable features of this solution are the SFTP adapters, file adapters, and risk adapters, that we use in everyday projects,” says PeerSpot user Arun N., Technical Manager at a financial services firm.
Kanhaiya C., Solution Architect at Tata Consultancy, explains, "Oracle Integration Cloud Service is a really good product and the ROI is very good with it. It lowers development time. A development cycle that may have taken a year without Oracle Integration Cloud Service can drop down to three or four months with it."
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