


Okta Platform and AWS IAM Identity Center compete in the identity and access management category. Okta Platform is favored for its deployment process and feature-rich offerings, while AWS IAM Identity Center is valued for its structured access management and security.
Features: Okta Platform includes Universal Directory, profile mapping, adaptive MFA, and SSO, facilitating automated identity and access management. AWS IAM Identity Center specializes in centralizing permission management and applying secure role-based access controls.
Room for Improvement: Okta Platform could enhance system log analytics, improve user experience, and reduce admin friction. AWS IAM Identity Center users highlight the need for better UI clarity, more flexible policy generation, and improved integrations with third-party tools.
Ease of Deployment and Customer Service: Okta Platform supports various cloud environments, offering flexible deployment options, and generally reliable customer support, though experiences depend on service tiers. AWS IAM Identity Center is mainly used in public cloud setups, with reliable support but a focus on community and internal resources.
Pricing and ROI: Okta Platform’s pricing is based on user counts and service tiers, considered moderate to expensive, with users finding value in its robust features. AWS IAM Identity Center is cost-effective for basic IAM needs, offering free usage tiers with additional costs for premium features. It is seen as efficient in terms of operations.
We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
The return on investment includes operational efficiency gains, security risk reduction, compliance with regulations, improved user experience, productivity benefits, reduced overhead, and better security posture.
We have achieved significant time efficiencies with AWS IAM Identity Center.
Employee onboarding used to be a major pain point, but the automation Okta Platform provides for creating user accounts across various apps or SaaS tools has made our life much easier.
First, it improves the security authentication and authorization processes across the organization, securing applications with single sign-on and MFA.
We have our dashboard to log in via Okta Workforce Identity.
They got back to us quickly, were nice, and gave us what we needed.
I would rate their support 10 out of 10.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
AWS provides immediate solutions and assistance whenever needed, especially if issues arise that cannot be handled internally.
AWS offers better assistance plans for their services.
The basic plan provides documentation and an AWS Trusted Advisor.
By offering a system to set varying priority levels on support tickets, urgent issues could receive quicker attention, benefiting business continuity and customer satisfaction.
For Okta Platform, the customer service is seamless, and I am very satisfied with their assistance compared to other channels such as Microsoft's, which usually takes longer to resolve issues.
You can raise issues based on urgency using classifications such as P1, P2, P3, and P4, and you will receive a response within two hours for P1 and within four hours for P2.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Cisco Duo is scalable for organizational growth.
AWS Identity Center successfully supports scalable deployments, allowing additional resources as the company grows.
It can handle both a small number of users and a bigger number of users efficiently.
IAM Identity Center is highly scalable, rated nine out of ten.
The scalability of Okta Platform is impressive, but its effectiveness relies on how integrations are designed, rate limits are handled, and day-to-day operations are managed.
It is secure, providing needed scalability without impacting performance.
Clients can scale their API access requests beyond default limits, which is adaptable according to requirements without impacting performance or deployment.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
The stability has been excellent.
I did not notice any downtime or crashes with Cisco Duo.
There can be issues if there is an outage on AWS's side, which could prevent logging in because your region might be down, affecting the Identity Center's availability.
Stability-wise, it is functioning well without any outages or crashes.
IAM is very stable, with consistent updates and improvements.
This ensures immediate action upon changes applied within Okta Platform, stabilizing operations in managing user accounts, identities, logins, and user profiles.
You do not need to think about performance with Okta Platform; it just works.
Okta Workforce Identity is a stable product.
If you don't have internet access, you can't access your computer, only local access is available.
It lacks some dynamic identity management features compared to other products such as SailPoint.
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
Having a lot of users on one instance is hard to configure, so I hope for more flexibility and ease in configuration.
Enhancements could include automation tools or a centralized dashboard for managing roles and policies across multiple accounts, simplifying the process.
When configuring it with third-party tools, like Active Directory, the naming convention of permission sets requires careful attention, which can be confusing.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
If someone is a beginner with Okta Platform, the UI should be simplified, and the language used should make it easier for them to understand the concepts and what they are trying to do.
While they have a vast range of integrations out of the box available, if their PAM and IGA capabilities were more mature, then Okta Platform could be the single solution for everything, covering access management, privilege access management, and governance of identity.
The pricing is acceptable to them.
Their website lists $3 per month per user for the Essential license.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
AWS IAM Identity Center is available as a free service by default.
It is not that expensive, rated at three out of ten for costs.
IAM is free for creating and managing users, groups, and roles.
Despite the cost, it's cheaper than the potential financial loss from a security breach.
It is certainly not cheap, but the features that you get, the functionality that you get, and whatever use cases that you have, it definitely satisfies those.
The pricing per-user list drops when user counts rise and with multi-year commitments.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
It provides the least privilege-based access control, which limits users to only the operations they need to perform without interfering with unrelated configurations.
These features allow for excellent micro-level control over resources, ensuring specific permissions are granted.
Its valuable features include granular access control, allowing precise control over who can access specific AWS resources and under what conditions using JSON-based policies.
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.

| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 28 |
| Large Enterprise | 82 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 53 |
| Midsize Enterprise | 27 |
| Large Enterprise | 65 |
Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.
Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.
What are the key features of Cisco Duo?
Which benefits and ROI should users consider?
In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.
AWS IAM Identity Center provides centralized identity management, permission sets for role creation, and structured access, offering single sign-on and multi-factor authentication while integrating with AWS and third-party apps.
IAM Identity Center offers granular control and flexibility through JSON and attribute-based policies. It facilitates single sign-on, multi-factor authentication, and integrates seamlessly with AWS and third-party applications. By utilizing existing templates, it streamlines permissions allocation. Some users note a lack of clarity in the interface and challenges in integrating with third-party tools, particularly with naming conventions in permission sets. There are requests for enhanced policy visualization, debugging tools, and better documentation on temporary access credentials.
What are the key features of AWS IAM Identity Center?AWS IAM Identity Center is deployed widely for identity management, centralized access, and role-based control. Enterprises manage IAM over multiple AWS accounts and integrate it with systems like Azure AD. It allows setting permissions for DevOps and security teams, ensuring tailored access and limited privilege credentials for testing and deployment.
Okta Platform provides comprehensive identity and access management, featuring Active Directory Sync, user management, and app auto-provisioning. It ensures security through single sign-on and adaptive multi-factor authentication.
Okta Platform offers advanced integration capabilities, allowing seamless connection with in-house and cloud applications. Security features are robust, incorporating multi-factor authentication and SSO to prevent unauthorized access. Users benefit from its ease of use and the ability to integrate and manage numerous applications effectively. While generally praised, users note areas for improvement, such as high costs and complex setups. Better integrations with on-premises systems and third-party tools are desired along with enhanced error logging and reporting features.
What are Okta's key features?Companies across industries implement Okta to secure user authentication and streamline onboarding processes. It supports access management for both on-premises and cloud applications, synchronizing directories and facilitating SaaS services. Organizations benefit from reduced credential management complexity and improved IT infrastructure compliance.
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