Try our new research platform with insights from 80,000+ expert users

AWS IAM Identity Center vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
AWS IAM Identity Center boosts ROI by enhancing security, streamlining access, and reducing administrative overhead, improving operational efficiency.
Sentiment score
7.4
Ping Identity Platform simplifies identity management, lowers IT overhead, enhances security, improves efficiency, boosts satisfaction, and offers scalability.
The return on investment includes operational efficiency gains, security risk reduction, compliance with regulations, improved user experience, productivity benefits, reduced overhead, and better security posture.
DevOps Engineer | Cloud Architect & Automation Specialist | Kubernetes, Terraform, Ansible, AWS EKS at Phoenix Marketing & Advertising
We have achieved significant time efficiencies with AWS IAM Identity Center.
Director of Engineering at Infosys
 

Customer Service

Sentiment score
6.5
AWS IAM Identity Center users find documentation lengthy but praise AWS's prompt and helpful support and appreciate diverse support options.
Sentiment score
6.6
Ping Identity Platform's customer service is timely and knowledgeable, though occasionally slow for complex issues; self-help resources are commended.
AWS provides immediate solutions and assistance whenever needed, especially if issues arise that cannot be handled internally.
Director of Engineering at Infosys
They are prompt, keep you updated, and provide excellent assistance.
AWS DevOps Engineer at CTB Solutions
AWS offers better assistance plans for their services.
Strategist | Webops and Blockchain at Indian Institute of Technology, Madras
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
Senior ServiceNow Developer at Wells Fargo
 

Scalability Issues

Sentiment score
7.7
AWS IAM Identity Center excels in scalability and adaptability, but could improve in user group syncing and third-party integration.
Sentiment score
7.5
Ping Identity Platform offers adaptable scalability and performance, varying by configuration, environment, and server setup for different user needs.
AWS Identity Center successfully supports scalable deployments, allowing additional resources as the company grows.
AWS Cloud Engineer at BINO-K
The scalability of AWS IAM Identity Center is excellent.
AWS DevOps Engineer at CTB Solutions
It can handle both a small number of users and a bigger number of users efficiently.
AWS Certification Full Stack Cloud Engineer at Social Economic Accelerator LabSocial
 

Stability Issues

Sentiment score
8.0
AWS IAM Identity Center boasts 99.96% uptime, stability, reliability, with minor regional login impacts swiftly addressed by AWS.
Sentiment score
7.9
Ping Identity Platform is stable and reliable, with minor integration challenges and manageable issues, rated 8-10 for stability.
There can be issues if there is an outage on AWS's side, which could prevent logging in because your region might be down, affecting the Identity Center's availability.
Sr DevOps Engineer at HTC Global
It offers 99.96% uptime.
AWS DevOps Engineer at CTB Solutions
Stability-wise, it is functioning well without any outages or crashes.
AWS Certification Full Stack Cloud Engineer at Social Economic Accelerator LabSocial
 

Room For Improvement

AWS IAM Identity Center needs UI clarity, better integration, flexible access controls, enhanced tools, and improved support for users.
Ping Identity Platform needs enhanced authentication, integration, and user interface improvements for better security and user adoption.
Having a lot of users on one instance is hard to configure, so I hope for more flexibility and ease in configuration.
AWS Certification Full Stack Cloud Engineer at Social Economic Accelerator LabSocial
Enhancements could include automation tools or a centralized dashboard for managing roles and policies across multiple accounts, simplifying the process.
DevOps Engineer | Cloud Architect & Automation Specialist | Kubernetes, Terraform, Ansible, AWS EKS at Phoenix Marketing & Advertising
When configuring it with third-party tools, like Active Directory, the naming convention of permission sets requires careful attention, which can be confusing.
Sr DevOps Engineer at HTC Global
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Senior ServiceNow Developer at Wells Fargo
 

Setup Cost

AWS IAM Identity Center is cost-effective, mainly free, with extra charges for premium features and competitive with other providers.
Ping Identity Platform offers flexible annual pricing, appealing for large enterprises, valued for security and efficiency over competitors.
AWS IAM Identity Center is available as a free service by default.
AWS Cloud Engineer at BINO-K
It is not that expensive, rated at three out of ten for costs.
Sr DevOps Engineer at HTC Global
Pricing for AWS IAM Identity Center is very affordable, rated at two out of ten with one being cheap.
AWS DevOps Engineer at CTB Solutions
 

Valuable Features

AWS IAM Identity Center centralizes permission management with templates, role-based access, MFA, and SSO for streamlined security.
Ping Identity Platform offers robust security with multi-factor authentication, seamless integrations, and customizable single sign-on for enhanced connectivity.
It provides the least privilege-based access control, which limits users to only the operations they need to perform without interfering with unrelated configurations.
Sr DevOps Engineer at HTC Global
These features allow for excellent micro-level control over resources, ensuring specific permissions are granted.
Strategist | Webops and Blockchain at Indian Institute of Technology, Madras
Its valuable features include granular access control, allowing precise control over who can access specific AWS resources and under what conditions using JSON-based policies.
DevOps Engineer | Cloud Architect & Automation Specialist | Kubernetes, Terraform, Ansible, AWS EKS at Phoenix Marketing & Advertising
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Senior ServiceNow Developer at Wells Fargo
 

Categories and Ranking

AWS IAM Identity Center
Ranking in Single Sign-On (SSO)
8th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
7th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Ping Identity Platform
Ranking in Single Sign-On (SSO)
4th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Authentication Systems (7th), Data Governance (9th), Access Management (3rd), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Mindshare comparison

As of January 2026, in the Single Sign-On (SSO) category, the mindshare of AWS IAM Identity Center is 2.4%, up from 1.5% compared to the previous year. The mindshare of Ping Identity Platform is 5.8%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Market Share Distribution
ProductMarket Share (%)
Ping Identity Platform5.8%
AWS IAM Identity Center2.4%
Other91.8%
Single Sign-On (SSO)
 

Featured Reviews

MA
Sr DevOps Engineer at HTC Global
Helped our organization by providing a unified dashboard to manage permissions and access controls
The most valuable feature of AWS IAM Identity Center is the ability to provide a structured approach to access management through a single dashboard. This single-pane management allows users to manage access control and permissions centrally. It provides the least privilege-based access control, which limits users to only the operations they need to perform without interfering with unrelated configurations.
SV
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…
report
Use our free recommendation engine to learn which Single Sign-On (SSO) solutions are best for your needs.
879,455 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
7%
Financial Services Firm
22%
Manufacturing Company
10%
Retailer
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

What do you like most about AWS IAM Identity Center?
The product is easy for beginners to learn and use.
What is your experience regarding pricing and costs for AWS IAM Identity Center?
AWS provides the lowest pricing among other service providers like Azure, Google, Oracle. It is cost-effective, and they use a pay-as-you-go model.
What needs improvement with AWS IAM Identity Center?
The tech support for AWS is time-consuming, as we have experienced this issue. However, I am not aware of many other cases.
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

AWS Single Sign On, AWS SSO
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about AWS IAM Identity Center vs. Ping Identity Platform and other solutions. Updated: December 2025.
879,455 professionals have used our research since 2012.