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AWS Honeycode [EOL] vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Honeycode [EOL]
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
ServiceNow Now Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
50
Ranking in other categories
Rapid Application Development Software (14th), Low-Code Development Platforms (9th), No-Code Development Platforms (3rd), Business Orchestration and Automation Technologies (17th)
 

Featured Reviews

Sev Kurtov - PeerSpot reviewer
Warehouse Manager & Spare Parts Support at Messer North America, Inc
Directly integrates with AWS, interface functions are great and it's all in one package
I like that Honeycode directly integrates with AWS as it reduced the friction in setting up the back end. When I started working with Honeycode, I didn't have the resources to set up a server and go internally within the company so it was helpful to be able to create an account, start coding, and get the job done. The interface functions are great. Everything I needed to do was in one package. It's invaluable for small companies that are starting out and don't have a huge amount of resources.
Vishal Savajiani - PeerSpot reviewer
Senior Analyst at DXC Technology
Low-code workflows have transformed how we automate processes and build enterprise apps
First and foremost, ServiceNow Now Platform allows us to do a low-code or no-code platform, which is the wonderful first feature. On top of that, if you want to do some customization along with the low-code and no-code, you can do it. Beyond that, if you write a full-fledged customized code and make your functionality, you can do it. Workflow is there, and we can automate our workflows. Flow is there as an option. Apart from workflow and flow, we have many business rules and script includes. These are all the technical components and features of ServiceNow Now Platform that allow us to achieve our objective. ServiceNow Now Platform offers a very easy feature that we call workflow or flow. Using workflow or flow, we can customize industry workflows. The development on that flow is very simple, and you can use drag and drop functionality. If you want to do some scripting, you can do it. This is an awesome feature of ServiceNow Now Platform that allows us to develop or automate any flow in quick time. Internally, ServiceNow Now Platform uses a lot of AI features and machine learning features. This makes it more wonderful. AI and machine learning are the core of ServiceNow Now Platform, and they are using it heavily. It is making a lot of impact on deliverables. You can develop anything whatever you want on ServiceNow Now Platform. If you understand ServiceNow Now Platform capabilities, you can develop a full-fledged application on ServiceNow Now Platform easily. You don't have to write scratch code or do any database operations. You just need to create tables and forms, which are very easy to develop if you are familiar with ServiceNow. Everything is on one platform, so it is a single source of data that you can find on ServiceNow itself for the overall enterprise. ServiceNow Now Platform offers a reporting feature very well. Along with the reporting, they are offering workspace and dashboard. All these UI interfaces you can use to extract precise information for your customer. This is really helping the customer make decisions with the precise and versatile reports. You can have a list report view, a graph report view, or a pie chart. All these features can be developed quickly and used in ServiceNow. This is where ServiceNow Now Platform makes a lot of difference.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Great having everything in one package; invaluable for companies without huge resources."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"The tool is generally easy to use, making it a very user-friendly product."
"ServiceNow Now Platform is quite useful, scalable, and flexible, and the user interface is very good."
"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."
"The solution is in Gartner's Magic Quadrant."
"The ServiceNow Now Platform is also very customizable, scalable, and performance-wise, it's very good."
"The integration feature has simplified our multi-tool ecosystem. The inbuilt integrations significantly improve our solution delivery timelines. Also, standardized adapters and integration adapters reduce failure rates due to compatibility. This boosts productivity and eases maintenance."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
 

Cons

"It's not possible to significantly differentiate some of the UI elements."
"ServiceNow Now Platform wants AI embedded in the product to make it more powerful. Generative AI that will be a part of ServiceNow Now Platform is an area of concern where improvements are required."
"The product should be integrated with Power BI."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"The user experience could be improved. The current design of forms lacks intuitiveness, as there seems to be only one form available for all types of operations."
"The initial setup requires a lot of customization based on the individual company's processes."
"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."
"It's not quick or cheap."
"We would like to see AI used to automate some of the functionality in this solution."
 

Pricing and Cost Advice

Information not available
"There are extra expenses for maintaining the product apart from the licenses."
"It's expensive and if you need some analytical views of your activity, there is an additional cost."
"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
"I would rate the pricing an eight out of ten, with ten being very expensive solution."
"The solution is expensive, and I rate it a ten for pricing."
"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."
"The product is very expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Government
9%
Construction Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise3
Large Enterprise35
 

Questions from the Community

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What is your experience regarding pricing and costs for ServiceNow Now Platform?
I do not know the setup cost details. I am not at that level where I make decisions on the cost.
What needs improvement with ServiceNow Now Platform?
There are many areas where ServiceNow leverages AI or machine learning to enhance the features, and they are already doing it. In every area, there is a scope for learning and improvement. ServiceN...
What is your primary use case for ServiceNow Now Platform?
ServiceNow Now Platform has many use cases available. It allows significant customization and integration capabilities with many internal features that we use. Basically, we can digitize, automate,...
 

Also Known As

Honeycode
No data available
 

Overview

 

Sample Customers

Thomson Reuters, iRobot, FINRA, Autodesk
experian, beachbody, health partners
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