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AWS Honeycode [EOL] vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Honeycode [EOL]
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
ServiceNow Now Platform
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
Rapid Application Development Software (14th), Low-Code Development Platforms (9th), No-Code Development Platforms (4th), Business Orchestration and Automation Technologies (14th)
 

Featured Reviews

Sev Kurtov - PeerSpot reviewer
Warehouse Manager & Spare Parts Support at Messer North America, Inc
Directly integrates with AWS, interface functions are great and it's all in one package
I like that Honeycode directly integrates with AWS as it reduced the friction in setting up the back end. When I started working with Honeycode, I didn't have the resources to set up a server and go internally within the company so it was helpful to be able to create an account, start coding, and get the job done. The interface functions are great. Everything I needed to do was in one package. It's invaluable for small companies that are starting out and don't have a huge amount of resources.
Mayur Patil - PeerSpot reviewer
Assistant Manager at Wipro Limited
Has supported day-to-day operations through reporting, ticketing, and automation features
I am still using ServiceNow Now Platform. I have worked with Qualys in one of my customers, but not much. I wanted to know whether there is any module of Rubrik in ServiceNow Now Platform. I am an end user and do not work with the solution provided for ServiceNow Now Platform separately. I work with ServiceNow Now Platform. I have not worked with app development capabilities. Regarding the integration capability of ServiceNow Now Platform, I can say it is compatible with most of the technologies for my connectivity with other systems. I cannot comment on analytics insights, as I have not worked on it, so I cannot say it improved my service efficiency. I do not remember if I have worked with something different for the same purpose. My overall rating for this review is eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Great having everything in one package; invaluable for companies without huge resources."
"The initial setup is very straightforward."
"In ServiceNow, the best features are the reports. We have more options there."
"The level of automation within the platform is great."
"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."
"It can integrate anywhere, and you can make any kind of workflow."
"The solution has more products than being an ITSM tool. Big customers such as those from Telcom tend to like it. Some of our customers use AI-based chatbots."
"The simplicity is great."
"Learning materials, such as online courses, are readily available."
 

Cons

"It's not possible to significantly differentiate some of the UI elements."
"ServiceNow Now Platform's automation process needs improvement."
"ServiceNow Now Platform's technical support needs to improve."
"They should reduce the solution's cost and make it more affordable for buyers."
"The licensing for this solution, with respect to the user, needs to be improved."
"The user interface could be modernized and made more attractive for users."
"It is still difficult to build a set of services in ServiceNow. It can be done, but it is one of the more difficult things to do. If we're talking about scalability, we're talking about the ability to actually build that set of services a little easier."
"The number of API calls processed by the tool, specifically when the API calls increase, will cause a lot of load on the platform, and it tends to not work very efficiently."
"The price is a bit high and can be a bit of a barrier for some customers."
 

Pricing and Cost Advice

Information not available
"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
"The solution is expensive, and I rate it a ten for pricing."
"The product is very expensive."
"There are extra expenses for maintaining the product apart from the licenses."
"It is expensive only."
"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
"It's expensive and if you need some analytical views of your activity, there is an additional cost."
"I would rate the pricing an eight out of ten, with ten being very expensive solution."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Government
10%
Manufacturing Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise3
Large Enterprise34
 

Questions from the Community

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Earn 20 points
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What needs improvement with ServiceNow Now Platform?
I do see some negative sides and room for improvement. I think there may be some integration with AI and a smart way of reporting, reporting mechanisms, and automation mechanisms on the inputs from...
 

Also Known As

Honeycode
No data available
 

Overview

 

Sample Customers

Thomson Reuters, iRobot, FINRA, Autodesk
experian, beachbody, health partners
Find out what your peers are saying about ServiceNow, Salesforce, Google and others in No-Code Development Platforms. Updated: December 2025.
879,853 professionals have used our research since 2012.