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AWS Honeycode [EOL] vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Honeycode [EOL]
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
ServiceNow Now Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
48
Ranking in other categories
Rapid Application Development Software (14th), Low-Code Development Platforms (9th), No-Code Development Platforms (4th)
 

Featured Reviews

Sev Kurtov - PeerSpot reviewer
Directly integrates with AWS, interface functions are great and it's all in one package
I like that Honeycode directly integrates with AWS as it reduced the friction in setting up the back end. When I started working with Honeycode, I didn't have the resources to set up a server and go internally within the company so it was helpful to be able to create an account, start coding, and get the job done. The interface functions are great. Everything I needed to do was in one package. It's invaluable for small companies that are starting out and don't have a huge amount of resources.
SiddharthZunjarrao - PeerSpot reviewer
Enables us to have significant improvements in operational efficiency
ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers. The case summarization feature is also great, as it summarizes user comments and agent notes into a resolution code without needing to review the entire activity history.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Great having everything in one package; invaluable for companies without huge resources."
"The solution is a seamless tool that can integrate with all applications."
"ITOM Discovery is a great feature."
"The simplicity is great."
"The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly."
"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."
"It is a stable solution...It is a scalable solution."
"The product's most advantageous feature is platform innovation."
"Learning materials, such as online courses, are readily available."
 

Cons

"It's not possible to significantly differentiate some of the UI elements."
"The number of API calls processed by the tool, specifically when the API calls increase, will cause a lot of load on the platform, and it tends to not work very efficiently."
"We would like to see AI used to automate some of the functionality in this solution."
"The solution doesn't allow users to create custom tables, which would be a big improvement."
"The product's UI is ugly, making it an area where improvements are required."
"The solution's user interface is very average, and it needs to be more enriched and user-friendly."
"The integration towards other ERP systems could be improved."
"ServiceNow Now Platform wants AI embedded in the product to make it more powerful. Generative AI that will be a part of ServiceNow Now Platform is an area of concern where improvements are required."
"ServiceNow Now Platform's technical support needs to improve."
 

Pricing and Cost Advice

Information not available
"The solution is expensive, and I rate it a ten for pricing."
"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."
"It's expensive and if you need some analytical views of your activity, there is an additional cost."
"The pricing of this solution is done annually and it is very expensive."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."
"The product is very expensive."
"The solution is expensive."
"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Government
10%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise3
Large Enterprise33
 

Questions from the Community

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What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
What could be improved in ServiceNow Now Platform is the availability of skill sets. For some reason, we don't get too many people who know this technology easily. Regarding their pricing, I would ...
 

Also Known As

Honeycode
No data available
 

Overview

 

Sample Customers

Thomson Reuters, iRobot, FINRA, Autodesk
experian, beachbody, health partners
Find out what your peers are saying about ServiceNow, Salesforce, Google and others in No-Code Development Platforms. Updated: October 2025.
873,085 professionals have used our research since 2012.