AWS Honeycode [EOL] vs ServiceNow Now Platform comparison

Amazon Web Services (AWS) and ServiceNow are both solutions in the No-Code Development Platforms category. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 97% of ServiceNow users who would recommend it.

AWS Honeycode [EOL]

Read 1 AWS Honeycode [EOL] review

100% willing to recommend

ServiceNow Now Platform

Read 47 ServiceNow Now Platform reviews

1,908 Views
534 Comparison Views

97% willing to recommend

AWS Honeycode [EOL]

ServiceNow Now Platform

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Executive Summary

We performed a comparison between AWS Honeycode [EOL] and ServiceNow Now Platform based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Salesforce, Google and others in No-Code Development Platforms.

To learn more, read our detailed No-Code Development Platforms Report (Updated: June 2025).

Buyer's Guide

No-Code Development Platforms

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS Honeycode [EOL]

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow Now Platform

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Rapid Application Development Software (13th), Low-Code Development Platforms (8th), No-Code Development Platforms (4th)

Featured Reviews

Sev Kurtov

Warehouse Manager & Spare Parts Support at Messer North America, Inc

Directly integrates with AWS, interface functions are great and it's all in one package

I like that Honeycode directly integrates with AWS as it reduced the friction in setting up the back end. When I started working with Honeycode, I didn't have the resources to set up a server and go internally within the company so it was helpful to be able to create an account, start coding, and get the job done. The interface functions are great. Everything I needed to do was in one package. It's invaluable for small companies that are starting out and don't have a huge amount of resources.

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SiddharthZunjarrao

Associate Director at KPMG India

Enables us to have significant improvements in operational efficiency

ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers. The case summarization feature is also great, as it summarizes user comments and agent notes into a resolution code without needing to review the entire activity history.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Great having everything in one package; invaluable for companies without huge resources."

"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."

"The solution has more products than being an ITSM tool. Big customers such as those from Telcom tend to like it. Some of our customers use AI-based chatbots."

"The tool helps to automate IT service management processes. It's the market-leading technology. It can provide the company with chatbots and a unique process or workflow orchestration. It can be customized to the customer's specific needs, enabling semi-automatic or full automation processes. It integrates fully with SAP and offers a wide range of advantages for both us and our clients."

"The solution is fast enough for our workflow automations and has integration capability. It aligns with many use cases in our organization and for others we have planned."

"In ServiceNow, the best features are the reports. We have more options there."

"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."

"The level of automation within the platform is great."

"The main reason that people use ServiceNow is that performance is very good."

More ServiceNow Now Platform pros

Cons

"It's not possible to significantly differentiate some of the UI elements."

"The price is a bit high and can be a bit of a barrier for some customers."

"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."

"The analytics should be more readily available on the base product."

"The Playbooks feature is useful for visualizing steps in a process, however, it lacks support for rollbacks in case of complex customer processes."

"In ServiceNow Now Platform, UI is an area with certain shortcomings requiring improvements."

"There are a few areas of concern when it comes to the product's support team where improvements are required."

"It's not quick or cheap."

"ServiceNow Now Platform's automation process needs improvement."

More ServiceNow Now Platform cons

Pricing and Cost Advice

Information not available

"Price-wise, I would describe the product's cost to be more than the average, but it compensates for that with the functionalities that it provides."

"The solution is expensive, and I rate it a ten for pricing."

"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."

"It's expensive and if you need some analytical views of your activity, there is an additional cost."

"I don't have much exposure to the costs attached to the solution. I rate the product's price a six on a scale of one to ten, where one is the lowest price, and ten is the highest price since it is a costly tool."

"The pricing of this solution is done annually and it is very expensive."

"The price of the product falls on the higher side of the spectrum."

"I would rate the pricing an eight out of ten, with ten being very expensive solution."

More ServiceNow Now Platform pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

16%

Computer Software Company

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about ServiceNow Now Platform?

The integration with other tools is pretty good.

See all answers

What is your experience regarding pricing and costs for ServiceNow Now Platform?

From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.

See all answers

What needs improvement with ServiceNow Now Platform?

The user interface could be modernized and made more attractive for users.

See all answers

Comparisons

No data available

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Product Reports

Buyer's Guide

No-Code Development Platforms

June 2025

Download AWS Honeycode [EOL] product report

Buyer's Guide

ServiceNow Now Platform

June 2025

Download ServiceNow Now Platform product report

Also Known As

Honeycode

No data available

Overview

With Amazon Honeycode, customers can use a simple visual application builder to create highly interactive web and mobile applications backed by a powerful AWS-built database to perform tasks like tracking data over time and notifying users of changes, routing approvals, and facilitating interactive business processes.

Amazon Web Services (AWS)

ServiceNow Now Platform enhances IT service management with request cataloging, incident handling, and knowledge management. Its low-code environment, integration capability, and flexible workflow automation offer a smooth user experience and scalable solutions for enterprises.

ServiceNow Now Platform is designed for seamless integration across IT service management, including incident, problem, and change management. Known for stable performance and a user-friendly interface, it supports flexible workflow automation, efficient report generation, and comprehensive data management. The platform's scalability and low-code customization create opportunities for innovative process automation, enriching user experience. While its licensing and pricing models could be more user-friendly, enhancements in mobile capabilities, AI integration, and modern UI are on demand. Additional improvements in ERP integration and technical support are also needed. The platform serves multiple sectors with configurations for enhanced process automation and service orchestration.

Which features stand out?

Request Cataloging: Streamlines service requests efficiently.
Knowledge Management: Enhances information sharing and resource access.
Incident Handling: Smooth and effective incident resolution.
Workflow Automation: Supports flexible and adaptive process flows.
Integration Capabilities: Seamlessly integrates with existing systems.
IT Service Management: Comprehensive management features for IT services.
Low-Code Environment: Allows for simple and rapid application development.
Custom Scripting: Offers tailored scripting for specific needs.

What benefits can be achieved?

Efficiency: Boosts operational efficiency with integrated workflows.
Scalability: Supports growth with scalable solutions.
User Experience: Provides a smooth and intuitive user experience.
Automation: Increases productivity with automation capabilities.
Data Management: Enhances data handling and report generation.

In diverse industries, ServiceNow Now Platform supports a variety of functions such as IT service management, customer support, workflow automation, and service delivery. Organizations employ it for HR processes, analytics, asset management, and compliance. Its strong integration capabilities allow it to be paired with existing tools, offering flexible configurations and end-user support on a global scale, making it suitable for companies across sectors.

ServiceNow

Sample Customers

Thomson Reuters, iRobot, FINRA, Autodesk

experian, beachbody, health partners

Buyer's Guide

No-Code Development Platforms

June 2025

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