We performed a comparison between OutSystems and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool makes the development process easier."
"In terms of user support and community engagement, I rate the tool a ten out of ten."
"It is easy to use."
"Their out-of-the-box UI is quite good."
"It is a stable solution."
"We can quickly develop an application using the tool."
"We have no complaints surrounding both the scalability and stability of this solution."
"The product is mostly stable."
"Now Platform's best features are collaboration, configurability, and customizability."
"We have seen a big improvement in the experience that we want to create for our end users."
"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks."
"It is a scalable and a stable platform."
"The incident management has been the most useful feature for us."
"It is a stable solution...It is a scalable solution."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"The integration feature has simplified our multi-tool ecosystem. The inbuilt integrations significantly improve our solution delivery timelines. Also, standardized adapters and integration adapters reduce failure rates due to compatibility. This boosts productivity and eases maintenance."
"The resource availability needs to be increased."
"Currently, in mobile applications, we don't have push notifications."
"The PDD framework can't be used for the behavioral-driven development way of working."
"There are many tutorials available but they are very basic and good for learning the platform. To develop an enterprise-grade application, advanced tutorials need to be developed to help IT professionals design/develop high-quality/performance applications."
"I would like to see improvements in versioning. It can be challenging to keep track of what changes should be committed, especially when many developers are working in one environment."
"The product's high price is an area of concern, where improvements are required."
"It's difficult to do the component version control. I would like them to add more studying materials."
"The latest version of the app generation tools could be more user-friendly."
"ServiceNow Now Platform wants AI embedded in the product to make it more powerful. Generative AI that will be a part of ServiceNow Now Platform is an area of concern where improvements are required."
"It's not quick or cheap."
"The product should be integrated with Power BI."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"From an improvement perspective, the product's complicated initial setup phase can be made a bit easier."
"The UI is very bad and needs to be updated."
"ServiceNow Now Platform's technical support needs to improve."
"The basic reporting system is rather static."
OutSystems is ranked 3rd in Rapid Application Development Software with 46 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 33 reviews. OutSystems is rated 8.4, while ServiceNow Now Platform is rated 8.4. The top reviewer of OutSystems writes "The visual program provides the advantage of only requiring one skill set for both the front and backend ". On the other hand, the top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". OutSystems is most compared with Microsoft Power Apps, Appian, Mendix, ServiceNow and Oracle Application Express (APEX), whereas ServiceNow Now Platform is most compared with Microsoft Power Apps, ServiceNow, OpenText AppWorks , Appian and Mendix. See our OutSystems vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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