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AWS Systems Manager vs Perforce Puppet comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
301
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Systems Manager
Ranking in Configuration Management
5th
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Perforce Puppet
Ranking in Configuration Management
15th
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 9.4%, down from 9.6% compared to the previous year. The mindshare of AWS Systems Manager is 9.9%, up from 9.9% compared to the previous year. The mindshare of Perforce Puppet is 1.7%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.4%
AWS Systems Manager9.9%
Perforce Puppet1.7%
Other79.0%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Ambe Frankline - PeerSpot reviewer
Tracks every action on AWS accounts in a centralized way
Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.
Erik  Ableson - PeerSpot reviewer
A stable solution that is more suited for larger companies with mature CI/CD structures and image management processes
Puppet Enterprise is more suitable for clients working up much more structured deployment images they manage internally. Before choosing Puppet Enterprise, users should think seriously about what they're trying to accomplish and ensure they put the right pieces in place. Overall, I rate Puppet Enterprise an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"Intune is valuable for managing various endpoints and integrating with the Azure cloud, which is essential for our organization."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"It's normally able to meet 100% expectations of our customers."
"This solution saves us a lot of time once it's implemented."
"It is a very helpful solution."
"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."
"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts"
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"The solution's ability to scale is good."
"The solution's most valuable feature is the change management option. It tracks every action on my AWS accounts in a centralized way, acting like a control tool for me. This is especially useful when working with Kubernetes and AWS ECS services. Additionally, my colleagues and clients often use the application management tools for configuration, parameters, and installations."
"AWS provides Auto Scaling groups."
"The solution is user-friendly"
"Has a variety of automation options."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"I rate the stability of Puppet as ten out of ten."
"The versatility is great."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"The agent-based feature helps me by being stable."
"Puppet Enterprise has good functionalities."
 

Cons

"Applying security recommendations can be difficult in Microsoft Intune. Sometimes, they give you recommendations, but you need a different server to manage the pieces, or you have to go to each device individually. However, it has been improving. Before, there were certain policies you could not implement directly in Intune, but now I see progress. I would like to see more improvement in policy management, similar to how we used group policies on-premises."
"The UI is not user-friendly and has room for improvement."
"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"Intune has all the features enabled for Windows devices but needs to be improved on iOS and Apple devices."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"We are currently unable to control aspects of group policy from Teams like we can for GPO. They are still not part of Intune. Microsoft is adding this, but it's currently in preview, and few GPO features have been added to the product."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"Ensuring broader OS coverage in patch management could be beneficial for the product."
"AWS does not have EKS cluster backup."
"The cost is a very important factor to keep in mind because the cost of cloud services, not just AWS cloud, can be substantial if not controlled."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"It could be agentless if there's room for improvement in the AWS Systems Manager. Currently, you have to install agents, although, for most of the latest EC2 images, the agents come preinstalled. If it could be at the level of Ansible, which is agentless, that would be fantastic. When you compare the solution to Ansible, one of the most widely accepted tools, the agentless feature stands out. So, if the AWS Systems Manager could become agentless, that would be a significant improvement."
"Additional features can be added as per customer requirements."
"One area that could be enhanced is dynamic configuration management. Additionally, improving integration with other AWS services like Lambda and CloudFormation would be beneficial."
"I'd like to see more automation for monitoring and managing things like AWS CloudWatch and AWS Config. It would be a significant improvement if it could automatically handle these tasks and address issues as they arise."
"Clients with less technical expertise may find Puppet complex to configure. Our team may struggle if technical team members leave the organization, leaving others uncertain about using the tool."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"Puppet Enterprise is more complex and difficult to configure."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"At the beginning the initial setup was kind of complex."
"We would like Puppet to add more integration for applications."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
 

Pricing and Cost Advice

"Existing E5 license holders for M365, Intune, and Azure, receive a free license."
"There is a license needed to use the solution and we are on an annual license."
"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."
"The price could be better."
"It's reasonable. They're not giving it away, but it's reasonable."
"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."
"An AWS cloud engineer can bring down the costs."
"As we were doing a government project so the government got the project at a very nominal cost."
"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."
"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."
"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."
"Puppet Enterprise’s pricing is competitive."
"Puppet Enterprise can be an expensive solution for smaller businesses."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Financial Services Firm
14%
Government
8%
Computer Software Company
8%
Manufacturing Company
8%
Government
13%
Financial Services Firm
13%
Comms Service Provider
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise45
Large Enterprise151
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise7
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about AWS Systems Manager?
With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems m...
What is your experience regarding pricing and costs for AWS Systems Manager?
Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimi...
What needs improvement with AWS Systems Manager?
I do not use the automation feature in this product.
What is your experience regarding pricing and costs for Puppet Enterprise?
Regarding the cost, I find it expensive, always. I don't know how much the license would cost per year or per user ap...
What needs improvement with Puppet Enterprise?
I don't know what could be improved in Perforce Puppet to make this tool better for the next release. I can't think o...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Amazon Elastic Container Registry
Puppet
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Find out what your peers are saying about AWS Systems Manager vs. Perforce Puppet and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.