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AWS Systems Manager vs Perforce Puppet comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Systems Manager
Ranking in Configuration Management
7th
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Perforce Puppet
Ranking in Configuration Management
14th
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.4%, down from 9.4% compared to the previous year. The mindshare of AWS Systems Manager is 5.0%, down from 9.9% compared to the previous year. The mindshare of Perforce Puppet is 4.2%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.4%
AWS Systems Manager5.0%
Perforce Puppet4.2%
Other86.4%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
GC
Senior Cloud Engineer at Prabhav Services
Efficient value synchronization across multiple accounts with good reliability
AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts. When you update the value, it's directly reflected across the system without needing manual editing. This is particularly effective for setting policies securely. The parameter store features are among the best aspects.
reviewer2284542 - PeerSpot reviewer
Business Development Manager at a tech services company with 11-50 employees
Automated configuration management ensures consistent server setups
The strength of Puppet is in automated configuration management. We can configure a server once and set rules with Puppet so that future server configurations are automatic and consistent with company requests. Puppet is declarative, meaning it finds the best state for itself and corrects any deviations in the configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its overall integration into Microsoft 365 is great."
"Intune's integration with Microsoft 365 is exceptional."
"We are getting good compliance and we are able to save time, with workload reduction between 40 to 60 percent, and we are also getting very good security, which represent significant time-saving and money-saving aspects for the organization."
"Everything has worked better since we started using Intune."
"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."
"The solution is scalable, and we currently have tens of thousands of users within our organization using the solution."
"The Mobile Device Management in Intune is a valuable feature."
"The navigation, the keys, and the settings are easy to find. It is easy to understand."
"Scalability is one of Services Manager's most valuable aspects, as it scales up along with demand."
"Has a variety of automation options."
"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts."
"The solution's ability to scale is good."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"I rate the stability of Puppet as ten out of ten."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"Puppet Enterprise has reduced the time of production changes or environment changes, freeing our engineers to spend their time on creative, visionary work instead of repetitive tasks."
"The versatility is great."
"Good tools to automate your servers, the time and effort to learn writing manifest is quiet high but it's worth on the long run"
"Return on the IaaS project was breaking even in the same year with deployment of 500 VM servers with a 3-tier app stack, and annual ROI from savings thereafter was to the tune of 60-80%."
"Puppet Enterprise provides an autonomous delivery solution and agent-server architecture that was really helpful on our case for Internet base device management."
"Puppet Enterprise has good functionalities."
 

Cons

"It needs incorporation of Knox, ZeroTouch, etc."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"Microsoft Intune could be improved by adding short video tutorials or direct links to Microsoft articles in the information button."
"Since GMS is unavailable in China, we currently rely on device administrator enrollment for managing Android devices there."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"My whole team is saying that they would rate technical support a three or four out of ten."
"We are not satisfied with technical support. Some improvements might be required."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"Additional features can be added as per customer requirements."
"I'd like to see more automation for monitoring and managing things like AWS CloudWatch and AWS Config. It would be a significant improvement if it could automatically handle these tasks and address issues as they arise."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"AWS does not have EKS cluster backup."
"Price is one of the biggest pain points with Services Manager. The pricing shoots up if there's a surge in demand."
"The cost is a very important factor to keep in mind because the cost of cloud services, not just AWS cloud, can be substantial if not controlled."
"Regarding the cost, I find it expensive, always."
"Puppet Enterprise is more complex and difficult to configure."
"We would like Puppet to add more integration for applications."
"At the beginning the initial setup was kind of complex."
"The compliance side needs work. Puppet doesn't have much in terms of dealing with compliance."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"Well at the beginning it was kind of complex. Because you had a lack of knowledge."
"It needs GUI based automation. There is way too much command line work involved."
 

Pricing and Cost Advice

"I have no comment on pricing of the solution."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."
"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."
"The purchase of the product was handled by someone else."
"Microsoft Intune is expensive."
"Even if they charge a premium, they aim to provide equal value."
"As we were doing a government project so the government got the project at a very nominal cost."
"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."
"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."
"An AWS cloud engineer can bring down the costs."
"Puppet Enterprise can be an expensive solution for smaller businesses."
"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."
"Puppet Enterprise’s pricing is competitive."
"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Financial Services Firm
14%
Manufacturing Company
8%
Comms Service Provider
7%
University
7%
Financial Services Firm
15%
Outsourcing Company
12%
Comms Service Provider
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business6
Large Enterprise7
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for AWS Systems Manager?
Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimi...
What needs improvement with AWS Systems Manager?
I do not use the automation feature in this product.
What is your primary use case for AWS Systems Manager?
We use various AWS services including database services such as Elastic, PostgreSQL, MySQL, and other different flavo...
What is your experience regarding pricing and costs for Puppet Enterprise?
Regarding the cost, I find it expensive, always. I don't know how much the license would cost per year or per user ap...
What needs improvement with Puppet Enterprise?
I don't know what could be improved in Perforce Puppet to make this tool better for the next release. I can't think o...
What is your primary use case for Puppet Enterprise?
My main use case for Perforce Puppet is for configuration management.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Amazon Elastic Container Registry
Puppet
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Find out what your peers are saying about AWS Systems Manager vs. Perforce Puppet and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.