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Avaya Spaces vs Bitrix24 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Spaces
Ranking in Enterprise Social Software
16th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Bitrix24
Ranking in Enterprise Social Software
13th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (20th), Project Management Software (16th)
 

Mindshare comparison

As of October 2025, in the Enterprise Social Software category, the mindshare of Avaya Spaces is 1.3%, up from 0.9% compared to the previous year. The mindshare of Bitrix24 is 1.9%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
Bitrix241.9%
Avaya Spaces1.3%
Other96.8%
Enterprise Social Software
 

Featured Reviews

Karina Rivadeneira - PeerSpot reviewer
A collaborative tool with a good noise cancellation feature
We use it to conduct meetings because it is private.  The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features. The application also provides notices to everyone at the same time. You can easily use it on your phone, so it's a very…
Miguel Molano - PeerSpot reviewer
Efficient contact management with enhanced automation and good reliability
We use Bitrix24 to store contact leads and opportunities. For opportunities, we manage the entire business case from early stages until it is won or lost. Additionally, we use many automations, particularly email automations The CRM enables us to manage our job efficiently, offering…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."
"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."
"Stability for Avaya Spaces is quite good, and I would rate it a 9."
"The data entry functionality is excellent, and the pipeline views and filters are highly useful."
"It is easy to use and very stable."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"I am impressed with the solution's ability to customize workflows."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"It's a very easy-to-use product."
 

Cons

"The initial setup for Avaya Spaces is very good for me, but for sharing with other users, the setup is a little bit complex compared to other solutions I have used, such as Zoom or Teams, as the installation is more complex."
"The audio calling service needs to improve its quality."
"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"Bitrix24’s interface needs to be improved."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"We didn't have the ability to customize the solution."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
 

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."
"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
"Licenses are cheap compared to other solutions."
"Bitrix24 used to be cheaper, but now it's getting expensive."
"The cost is $2,500, which will be spread out over 18 to 24 months."
"The product's pricing is okay for me. It is not expensive."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"The solution's pricing is quite average and not expensive."
"The pricing for this program is reasonable."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
21%
Comms Service Provider
11%
Retailer
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
 

Questions from the Community

What needs improvement with Avaya Spaces?
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integ...
What is your primary use case for Avaya Spaces?
Most of the time, I use Avaya Spaces to hold meetings with Avaya and with partners, which fulfills our collaboration needs.
What advice do you have for others considering Avaya Spaces?
I can share my opinion about Avaya Spaces and recommend it for small or medium company users, as most of them are small users. I am currently working with Azure for our cloud needs. Overall, I woul...
What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
 

Comparisons

 

Also Known As

Avaya Cloud Application Link
No data available
 

Overview

 

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Find out what your peers are saying about Avaya Spaces vs. Bitrix24 and other solutions. Updated: September 2025.
869,952 professionals have used our research since 2012.