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Avaya Spaces vs Bitrix24 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Spaces
Ranking in Enterprise Social Software
14th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Bitrix24
Ranking in Enterprise Social Software
23rd
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (39th), Project Management Software (27th)
 

Mindshare comparison

As of April 2026, in the Enterprise Social Software category, the mindshare of Avaya Spaces is 2.2%, up from 0.8% compared to the previous year. The mindshare of Bitrix24 is 1.8%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Avaya Spaces2.2%
Bitrix241.8%
Other96.0%
Enterprise Social Software
 

Featured Reviews

TM
Channel Director at a comms service provider with 11-50 employees
Video meetings and presentation sharing impress but user-friendliness and pricing need attention
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integrate Spaces with other media solutions, such as WhatsApp or WeChat, it will be more friendly and useful for customers or partners.
Abasiakama Bassey - PeerSpot reviewer
Founder at Elxae Hub
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."
"Stability for Avaya Spaces is quite good, and I would rate it a 9."
"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"The technical support was intuitive and had good documentation."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"The data interpretation feature in Bitrix24 is good."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"It is easy to use and very stable."
"The CRM and collaboration tools are well-designed for our purposes."
"I am impressed with the solution's ability to customize workflows."
 

Cons

"The audio calling service needs to improve its quality."
"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."
"The initial setup for Avaya Spaces is very good for me, but for sharing with other users, the setup is a little bit complex compared to other solutions I have used, such as Zoom or Teams, as the installation is more complex."
"From a product tracking point of view, there could be improvements."
"The solution’s performance could be made faster."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"The solution's open channel and contact center could be improved."
"I would like to see improvements with Bitrix24's marketing automation."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"I would like to see improvements with Bitrix24's marketing automation."
"We didn't have the ability to customize the solution."
 

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"We were using the free version which was really limited in terms of functionality."
"Bitrix24 used to be cheaper, but now it's getting expensive."
"The cost is $2,500, which will be spread out over 18 to 24 months."
"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"Licenses are cheap compared to other solutions."
"The solution's pricing is quite average and not expensive."
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Top Industries

By visitors reading reviews
No data available
Construction Company
16%
Comms Service Provider
13%
Computer Software Company
13%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
 

Questions from the Community

What needs improvement with Avaya Spaces?
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integ...
What is your primary use case for Avaya Spaces?
Most of the time, I use Avaya Spaces to hold meetings with Avaya and with partners, which fulfills our collaboration needs.
What advice do you have for others considering Avaya Spaces?
I can share my opinion about Avaya Spaces and recommend it for small or medium company users, as most of them are small users. I am currently working with Azure for our cloud needs. Overall, I woul...
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What advice do you have for others considering Bitrix24?
I would recommend Bitrix24 to others. Although we are moving to another solution, Bitrix24 offers impressive capabilities we haven’t utilized fully. I'd rate the solution eight out of ten.
 

Comparisons

 

Also Known As

Avaya Cloud Application Link
No data available
 

Overview

 

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Find out what your peers are saying about Avaya Spaces vs. Bitrix24 and other solutions. Updated: March 2026.
885,444 professionals have used our research since 2012.