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Automation Anywhere vs CMW Tracker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Automation Anywhere offers time and cost savings, improved efficiency, and productivity, though high initial costs may delay ROI for some.
Sentiment score
8.4
CMW Tracker streamlined workflows, reduced risks, increased transparency, lowered costs, standardized processes, and maximized investment returns efficiently.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
 

Customer Service

Sentiment score
6.9
Automation Anywhere's customer service is praised for dedication and knowledge, though response inconsistency and speed need improvement.
Sentiment score
7.9
CMW Tracker's customer service is quick and attentive with efficient technical support, though occasional delays exist in uncommon situations.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
 

Scalability Issues

Sentiment score
7.3
Automation Anywhere scales smoothly, with praise for flexibility, despite challenges in hardware costs and complexities in large-scale deployments.
Sentiment score
9.1
CMW Tracker scales seamlessly, supporting large teams and diverse workflows, enabling effortless growth without complex setups.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
The centralized control room allows us to orchestrate and manage bots seamlessly.
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
 

Stability Issues

Sentiment score
6.9
Automation Anywhere is praised for stability, reliability, and resilience, though performance varies by infrastructure and expertise.
Sentiment score
8.5
CMW Tracker is praised for its 98% uptime, stability, reliability, and effective technical support, outperforming other market offerings.
With the latest applications, there are no significant issues like freezing or crashing.
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
 

Room For Improvement

Users seek improved functionality, support, integration, and cost-effectiveness in Automation Anywhere, focusing on core and additional features.
CMW Tracker needs frequent updates, interface improvements, API expansion, more reporting, better setup guidance, and a mobile app.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
 

Setup Cost

Automation Anywhere's pricing is often seen as costly, with concerns about high fees despite potential ROI and discount options.
CMW Tracker offers cost-effective, user-based licensing with valuable features, easy extensions, and no workforce training required.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
 

Valuable Features

Automation Anywhere offers user-friendly, scalable automation with drag-and-drop features, integration, and advanced tools for efficiency and management.
CMW Tracker offers easy deployment, low-code development, and seamless collaboration, excelling in workflow management with budget-friendly integration.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
 

Categories and Ranking

Automation Anywhere
Ranking in Business Process Management (BPM)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
613
Ranking in other categories
Robotic Process Automation (RPA) (2nd), Process Mining (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (1st)
CMW Tracker
Ranking in Business Process Management (BPM)
42nd
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Process Automation (42nd)
 

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 0.3%, up from 0.0% compared to the previous year. The mindshare of CMW Tracker is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Automation Anywhere0.3%
CMW Tracker0.4%
Other99.3%
Business Process Management (BPM)
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise81
Large Enterprise515
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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Earn 20 points
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
Comindware Tracker
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Find out what your peers are saying about Automation Anywhere vs. CMW Tracker and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.