Automation Anywhere (AA) vs SmartBear TestComplete comparison

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Automation Anywhere Logo
26,931 views|15,435 comparisons
95% willing to recommend
SmartBear Logo
5,647 views|3,948 comparisons
85% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Automation Anywhere (AA) and SmartBear TestComplete based on real PeerSpot user reviews.

Find out in this report how the two Regression Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Automation Anywhere (AA) vs. SmartBear TestComplete Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Its ease of use is the most valuable feature. It is easy to train developers and find the right people, then use them to build the tool.""By using its AI & ML capabilities, we have solved many problems for our clients.""There are many features of Automation Anywhere that were found to be most valuable like WLM, PDF integration, Advanced Excel Commands, Terminal Emulator and its commands, Interactive Forms building features of A2019 which helped us in developing UI for our front office automation and integrate it with multiple rest APIs.""The features I most appreciate are the built-in version control system, historical log, audit trail features, and the breadth of RPA action commands included out of the box.""In Automation Anywhere we liked the drag-and-drop and easily stitching the recording of mouse control and keyboard controls.""Sometimes the customer will not provide any data. Using Automation Anywhere, we can easily automate to capture the customer data. Then, we can use that customer data inside the Cisco Unified Wire Voice Portal.""I like all of the product features, but I mostly like to work with IQ Bots because they have cognitive automation capabilities.""The core functionality, the ability to automate these tasks and to interact, both with our own in-house software solutions as well as with our customers' and vendors' solutions and portals, has been incredibly valuable for us."

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"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers.""Selenium integration.""The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well.""When compared to other tools, it is very simple.""The product is stable for what we are currently using it for, and it is sufficient for us.""Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.""The reporting is ready to use and doesn't require any setup.""Runs in different remote machines. We have multiple versions of the software being tested."

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Cons
"We do not have a precise area that needs improvement, but sometimes while running bots that traverse through different websites, the screen hangs or takes time to fully load.""The product's technical support could use improvement.""IQ Bot requires a significant improvement for its data detection and data retention, mainly from the previously trained documents: regarding the document's format, layout, data contained within the document, the type of data that needs to be extracted.""I would like to see a built-in read-only role for the control room so that the bot creators can log in and monitor the production environment without any auditing concerns.""The AI Sense functionality is what I believe can be improved since when I tried to use it for automating a use case involving a Citrix Virtual Machine, it was unable to capture objects consistently.""The scheduling is a little difficult at times. Rather than setting up individual instances, it would be really nice if we had the ability to set repetitive jobs easily. Right now, if you want a job to run every 15 minutes, you have to schedule it a lot of times. I'd rather have the ability to just say 'run every 15 minutes.'""There are occasional bugs in the system but technical support is quick to address them and deliver solutions, patches, and upgrades.""Another feature that would be cool to see in Automation Anywhere is more use of artificial intelligence. Right now, RPA is basically limited to a bot which is simply following the instructions that it was given. However, what would be really useful is if a bot was able to more flexibly respond to issues. For example, sometimes there are erroneous errors and pop ups. With good code, you can certainly build your bots to be able to handle that. However, it does take time and a bit of technical know-how to be able to do that."

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"The pricing is the constraint.""Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover.""There could be API interfaces with this tool.""In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement.""The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS.""The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools.""To bring it up to a 10, I would be looking for the addition of some key functional API testing.""Increased performance with less memory and CPU usage."

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Pricing and Cost Advice
  • "Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even."
  • "Automation Anywhere is competitive... Pega is somewhat comparable, but Pega also requires a lot more infrastructure and a lot more experience to get up and running."
  • "Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has."
  • "They're very flexible around pricing and licensing."
  • "They give us a good deal on the licensing because we bundle and customize things. If you ask to get a bulk business deal, you will receive more benefit. If you take other products from the suite, like IQ Bot, you can also receive a deal on the licensing."
  • "We just did a round of price comparison on a global scale and found it's so hard to compare the license prices. But, Automation Anywhere, in general, is on the same price level as the other vendors, a bit lower in some cases."
  • "If you look at the capital expenditure, Automation Anywhere is number two to UiPath. But if you take a long-term view, on a scalable model of a large number of bots coming out, it slowly goes on to become the costliest tool. There is something they can do about that. The capital expenditure goes out right at the point of buying the tool. For Automation Anywhere, I would need to spend $20,000. UiPath can give me something for $6,000, while Blue Prism will come in at $300,000."
  • "It's cheaper than other similar solutions."
  • More Automation Anywhere (AA) Pricing and Cost Advice →

  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team that… more »
    Top Answer:From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applications… more »
    Top Answer:It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
    Top Answer:This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to… more »
    Top Answer:There are certain challenges related to the license management system in place. It comes with a high cost. An annual price is around four thousand five hundred plus per user, whereas UiPath is only… more »
    Top Answer:At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced the Optical Character Recognition (OCR) capability. This introduction has… more »
    Ranking
    Views
    26,931
    Comparisons
    15,435
    Reviews
    71
    Average Words per Review
    870
    Rating
    8.1
    6th
    Views
    5,647
    Comparisons
    3,948
    Reviews
    7
    Average Words per Review
    503
    Rating
    7.1
    Comparisons
    Also Known As
    Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
    Learn More
    Overview

    Automation Anywhere is the leader in intelligent automation solutions that put AI to work across every aspect of an organization. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through intelligent automation.

    Learn more at http://www.automationanywhere.com/.

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Sample Customers
    Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    Top Industries
    REVIEWERS
    Computer Software Company29%
    Financial Services Firm22%
    Manufacturing Company11%
    Pharma/Biotech Company6%
    VISITORS READING REVIEWS
    Financial Services Firm14%
    Computer Software Company13%
    Manufacturing Company10%
    Comms Service Provider6%
    REVIEWERS
    Computer Software Company31%
    Manufacturing Company13%
    Financial Services Firm9%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company11%
    Financial Services Firm11%
    Government7%
    Company Size
    REVIEWERS
    Small Business16%
    Midsize Enterprise10%
    Large Enterprise74%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    REVIEWERS
    Small Business28%
    Midsize Enterprise28%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise62%
    Buyer's Guide
    Automation Anywhere (AA) vs. SmartBear TestComplete
    March 2024
    Find out what your peers are saying about Automation Anywhere (AA) vs. SmartBear TestComplete and other solutions. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 485 reviews while SmartBear TestComplete is ranked 6th in Regression Testing Tools with 70 reviews. Automation Anywhere (AA) is rated 8.4, while SmartBear TestComplete is rated 7.6. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". Automation Anywhere (AA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, IBM Robotic Process Automation (RPA) and Tricentis Tosca, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our Automation Anywhere (AA) vs. SmartBear TestComplete report.

    See our list of best Regression Testing Tools vendors.

    We monitor all Regression Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.