Automate and Tungsten RPA are competitors in the robotic process automation category. Automate appears to have an edge due to its user-friendly interface and comprehensive support options, leading to higher user satisfaction and quicker ROI.
Features: Automate is noted for its user-friendly drag-and-drop interface, comprehensive integration capabilities with platforms like Microsoft Azure, and ability to streamline tasks effectively. Tungsten RPA offers robust web browser automation, enhanced desktop automation, and a strong error handling architecture.
Room for Improvement: Automate could improve its web automation features, interface, and error logging. It also needs more detailed documentation for error messages and expanded third-party integrations. Tungsten RPA faces challenges with integration in legacy systems, stability issues in Citrix environments, and needs to boost first-level support efficiency while addressing user misconceptions about RPA.
Ease of Deployment and Customer Service: Both Automate and Tungsten RPA offer flexible deployment across on-premises and cloud environments. Automate stands out with its broader hybrid cloud deployment options and responsive customer service, especially in Europe and Argentina. Tungsten's support is generally quick but hampered by language barriers and a complicated knowledge base.
Pricing and ROI: Automate is recognized for competitive pricing with one-time costs and perpetual licenses, allowing multiple processes on a single bot, leading to faster ROI. Tungsten RPA's server-based model requires a higher initial investment, but its subscription model offers savings over time for extensive implementations. Automate generally delivers a faster ROI by reducing manual effort and operational costs.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
I've seen a good return on investment with Automate, as it streamlines processes and improves my productivity.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Automate is stable for my needs and is highly scalable, allowing the same workflow to serve numerous tasks effectively.
It has very robust features, and it is not prone to instability.
The stability of Fortra's Automate is excellent.
The stability is good and consistent, with no fluctuations in functioning.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
In my opinion, the best feature Automate offers is the scheduling.
I find the ease of use from a programming perspective very valuable.
Product | Market Share (%) |
---|---|
Automate | 2.0% |
Tungsten RPA | 2.1% |
Other | 95.9% |
Company Size | Count |
---|---|
Small Business | 18 |
Midsize Enterprise | 8 |
Large Enterprise | 4 |
Company Size | Count |
---|---|
Small Business | 11 |
Midsize Enterprise | 1 |
Large Enterprise | 18 |
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
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