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Auth0 vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Auth0 delivers 300% ROI, reducing password issues and development costs while enhancing security and efficiency for enterprises.
Sentiment score
7.0
CyberArk Privileged Access Manager enhances security, reduces costs, and improves efficiency by automating password management and streamlining workflows.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
 

Customer Service

Sentiment score
7.3
Auth0's customer service is praised for rapid responses and assistance, though smaller accounts face challenges in accessing support.
Sentiment score
6.5
CyberArk's support is mixed; effective higher-tier levels, but needs better coordination and consistency for complex issues.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
Their support is excellent.
CyberArk has been exceptional in coming back to us with immediate responses.
It could be forever until you talk to someone who knows what they are doing.
They are helpful, but complex issues can take a long time to resolve, which can delay solutions for urgent customer issues.
 

Scalability Issues

Sentiment score
7.3
Auth0 offers strong scalability with mostly positive user feedback, though some faced issues resolved by a MongoDB structural update.
Sentiment score
7.7
CyberArk Privileged Access Manager is scalable, supports diverse deployments, and efficiently handles thousands of users, despite planning requirements.
The tool is very scalable and meets our customers' needs.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
I would rate it a ten out of ten for scalability.
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
 

Stability Issues

Sentiment score
8.9
Auth0 is praised by users for its stability, high availability, reliable performance, and excellent documentation with high ratings.
Sentiment score
7.8
CyberArk Privileged Access Manager is highly stable, reliable, with minimal issues, and excels in performance and disaster recovery.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
 

Room For Improvement

Auth0 users seek improved authorization, pricing, customization, administration flexibility, IoT integration, and enhanced Management API for user data.
Users recommend enhancing CyberArk's interface, integration, documentation, customization, costs, support, performance, and training for improved experience.
By default, the user profile does not contain the name, first name, or address, which I would expect.
A reduction of 20-25% would be great.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
We cannot generate a plug-in for web-based applications.
If they want clients to move to the cloud, they need to support them in real-time.
 

Setup Cost

Enterprise users have mixed opinions on Auth0 pricing; some find it clear and valuable, others see it as costly.
CyberArk Privileged Access Manager is costly yet favored for its robust security and market-leading capabilities, justifying the expense.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
 

Valuable Features

Auth0 excels in security, scalability, and integration, offering seamless authentication with extensive customization and compliance with major standards.
CyberArk Privileged Access Manager offers secure, versatile management for privileged accounts with automation, integration, and a user-friendly interface.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
The most valuable feature of Auth0 is its customizability.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
It can integrate with Splunk, SNMP, and other solutions and technologies.
 

Categories and Ranking

Auth0
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Single Sign-On (SSO) (5th), Access Management (2nd), Customer Identity and Access Management (CIAM) (1st)
CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
223
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
 

Featured Reviews

Serge Wautier - PeerSpot reviewer
Simplified integration with helpful support and decent pricing
Auth0 is used as an identity provider for our new SaaS platform to manage the identity of users Auth0 is cost-effective because it provides all the features we need, and it was very easy to integrate into our platform. The documentation is comprehensive, and their support team is highly helpful.…
Abdul Durrani - PeerSpot reviewer
Enables granular and secure access with just-in-time access and Zero Trust model
CyberArk provides a good amount of control over access types. However, as a future enhancement, having additional features for cross-platform integration would be beneficial. It would be good to have integrations with other tools and firewalls, such as Zscaler and CrowdStrike. Although I am not fully aware of recent updates, more cross-platform integration would be valuable. A SOC analyst would like to have centralized access in terms of information flowing in even for privileged access management. They would like to have control over everything instead of opening four to five tabs for different sorts of information. Cross-platform integration would help with that. Customers also want CyberArk's pricing to be better so that they can implement it further and have more licenses. Implementing a privileged access management solution can be challenging. It would be great if CyberArk could provide recommendations based on the compliance standards of an organization. It would help system admins ensure that all the required ports are closed and the systems are being managed properly. If any system is not being used anymore, any ports opened for that system need to be closed. Having such recommendations would be helpful.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Comms Service Provider
8%
Manufacturing Company
6%
Educational Organization
27%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
What needs improvement with Auth0?
The pricing should be lower. A reduction of 20-25% would be great.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
The pricing for CyberArk Privileged Access Manager is quite expensive, and the pricing varies from region to region. In APAC, CyberArk Privileged Access Manager can be obtained for less than in Nor...
 

Also Known As

No data available
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Rockwell Automation
Find out what your peers are saying about Auth0 vs. CyberArk Privileged Access Manager and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.