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Atera vs SysWard comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Ranking in Patch Management
12th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Help Desk Software (13th), Network Monitoring Software (35th), IT Infrastructure Monitoring (35th), IT Service Management (ITSM) (12th), Remote Monitoring and Management (RMM) (6th), AIOps (17th), Agentic Automation (7th)
SysWard
Ranking in Patch Management
46th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Patch Management category, the mindshare of Atera is 3.5%, down from 4.0% compared to the previous year. The mindshare of SysWard is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Atera3.5%
SysWard0.4%
Other96.1%
Patch Management
 

Featured Reviews

AV
Owner at Sytex Ltd.
Quick setup and efficient automation boost IT consulting services
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.
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Top Industries

By visitors reading reviews
Educational Organization
10%
Comms Service Provider
8%
Construction Company
8%
Performing Arts
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could...
What is your primary use case for Atera?
We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...
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Comparisons

No data available
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
1. Aetna 2. Accenture 3. Adidas 4. AIG 5. Airbus 6. Amazon 7. American Express 8. Apple 9. ATT 10. Bank of America 11. Barclays 12. BASF 13. Bayer 14. Berkshire Hathaway 15. Boeing 16. BNP Paribas 17. Citigroup 18. CocaCola 19. Comcast 20. Dell 21. Disney 
Find out what your peers are saying about Qualys, Microsoft, Vicarius and others in Patch Management. Updated: March 2026.
885,444 professionals have used our research since 2012.