We performed a comparison between BigFix and ManageEngine Patch Manager Plus based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements."
"We've had no issues with stability."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"BigFix technical support is good."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"It's good for reporting hardware and software."
"Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"You can create remote sessions for client systems."
"The initial setup was easy."
"The tool's most valuable feature is performance."
"The fetch repository is a good feature."
"ManageEngine Patch Manager Plus covers almost all my end devices, and I can easily look over my device's hardware status."
"The most valuable features are patch management and mobile device management."
"ManageEngine Patch Manager Plus is lightweight and has a remote push feature that helps me manage several main sites and subsites."
"Scalability-wise, I rate the solution a ten out of ten."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"The remote software installation could be better."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"It could use better integration with Hypervisor products like VMware."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"The product is quite buggy and complicated to use."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"In-place and OS upgrades can be improved."
"ManageEngine Patch Manager Plus needs to improve speed."
"They should add better features for managing hardware."
"There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac."
"I find the user interface a little bit intimidating and not very appealing."
"The cloud version should have option to add all the endpoints using the agent. Not only for Windows, but also the Linux version. There are some versions which are not compatible with SaaS Manager. So some customers do not want to use the latest version of Linux latest version of CentOS. Actually, CentOS is not available. But some are using and patch manager is compatible for some versions only, not older older versions. So there are some pros and cons that are referred to patch management."
"The only area for improvement in ManageEngine Patch Manager Plus, which I noticed, is the reporting."
"The solution's initial setup is not straightforward, and we have to customize it with our relevant features."
"The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated."
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BigFix is ranked 2nd in Patch Management with 91 reviews while ManageEngine Patch Manager Plus is ranked 7th in Patch Management with 12 reviews. BigFix is rated 8.6, while ManageEngine Patch Manager Plus is rated 8.4. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ManageEngine Patch Manager Plus writes "Good scalability and a responsive tech support team ". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Satellite, whereas ManageEngine Patch Manager Plus is most compared with Microsoft Windows Server Update Services, ManageEngine Endpoint Central, Microsoft Configuration Manager, GFI LanGuard and N-able N-central. See our BigFix vs. ManageEngine Patch Manager Plus report.
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