Arctic Wolf Managed Detection and Response vs Cybereason Managed Detection & Response comparison

"This service makes answering audits much easier since it covers so many security best practices."

"After an easy onboarding, the monitoring started immediately."

"They provide useful quarterly updates."

"The tool definitely saves money for our company's customers."

"We can effectively manage the massive amounts of security data that we receive from various sources such as firewalls, switches, endpoints, and other log sources."

"They have a portal where you can evaluate and mitigate any vulnerabilities that you and your network might have."

"The solution works well for our team as it offers a hands-off approach, which we need."

"The tool's most valuable feature is its ease of implementation."

"The quick reaction and the ability to restore the state before within a short time are significant."

"The quick reaction and the ability to restore the state before within a short time are significant."

"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."

"Automated information on zero-day threats is provided without us needing to ask."

"It can sometimes take up to an hour to get notification of a problem and that's a long time."

"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."

"While it isn't a regular occurrence, there have been some gaps in response to some support questions. Questions get answered, yet there are times it takes longer than I'm comfortable with."

"The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software."

"It will be helpful if the dashboard is more granular."

"In the future, I would like to see a summary report."

"I have heard that the tool doesn't go right to the endpoints."

"Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement."

"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."

"The interface, particularly the dashboard we use for looking at alerts, could be improved."

"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."

"If the language barrier was addressed, it would lower the barrier for a number of German customers."

"The pricing is fair."

"The pricing is pretty competitive."

"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."

"I find their pricing to be reasonable and competitive."

"I rate the tool's pricing a nine out of ten."

"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."