Arctic Wolf Managed Detection and Response vs Cybereason Managed Detection & Response comparison

"Security protection is the best feature of this product."

"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."

"This service makes answering audits much easier since it covers so many security best practices."

"They have a portal where you can evaluate and mitigate any vulnerabilities that you and your network might have."

"The most valuable aspect of this solution is the managed detection and response component."

"They provide useful quarterly updates."

"The tool definitely saves money for our company's customers."

"I rate the overall solution nine out of ten."

"The quick reaction and the ability to restore the state before within a short time are significant."

"Automated information on zero-day threats is provided without us needing to ask."

"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."

"The quick reaction and the ability to restore the state before within a short time are significant."

"We need an easier way to audit and act on agents."

"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."

"I would actually be interested in having fewer features at a lower price."

"It will be helpful if the dashboard is more granular."

"We get a lot of false alarms, but that's because they don't know our network in detail. I think that could be alleviated if we told them more about our network so they could create rules to skip some of those things."

"While they do inventory assets, including software inventory and CVE updates based on software subscriptions, would be a major improvement."

"It can sometimes take up to an hour to get notification of a problem and that's a long time."

"They could probably expand on their integration tools. They can integrate with more security tools."

"If the language barrier was addressed, it would lower the barrier for a number of German customers."

"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."

"The interface, particularly the dashboard we use for looking at alerts, could be improved."

"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."

"I rate the tool's pricing a nine out of ten."

"The pricing is pretty competitive."

"The pricing is fair."

"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."

"I find their pricing to be reasonable and competitive."

"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."