"The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable."
"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."
"The most powerful feature is the way the data is stored and extracted. The data is always stored in its original format and you can normalize the data after it has been stored."
"Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit."
"The most valuable feature is that it has native MSSP capabilities and maintains perfect data separation. It does all of that in a very easy-to-manage cloud-based solution."
"It's very, very versatile."
"The user interface is really modern. As an end-user, there are a lot of possibilities to tailor the platform to your needs, and that can be done without needing much support from Devo. It's really flexible and modular. The UI is very clean."
"Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"ArcSight provides the basic information that we want."
"The solution is reliable."
"The product has plenty of features and capabilities."
"It is suitable for large companies with critical infrastructure. For our clients, robustness, availability at a high level, and the level of references and experiences connected to the solution are important."
"I have found IBM QRadar to be stable."
"The solution is quite flexible."
"The UBA feature is the most valuable because you can see everything about users' activities."
"What I like the most about it is that you can very easily install and configure it. As compared to other SIEM solutions, for which you need to know and do a lot more to prepare your SIEM environment, QRadar is much simpler to install and configure. There are various options in the Admin console. In the Admin tab, you can design dashboards and view various graphs. It has a lot of attractive features, and you don't need to configure everything on your own."
"The threat hunting capabilities in general are great."
"There's always room to reduce the learning curve over how to deal with events and machine data. They could make the machine data simpler."
"Technical support could be better."
"The biggest area with room for improvement in Devo is the Security Operations module that just isn't there yet. That goes back to building out how they're going to do content and larger correlation and aggregation of data across multiple things, as well as natively ingesting CTI to create rule sets."
"There's room for improvement within the GUI. There is also some room for improvement within the native parsers they support. But I can say that about pretty much any solution in this space."
"Some basic reporting mechanisms have room for improvement. Customers can do analysis by building Activeboards, Devo’s name for interactive dashboards. This capability is quite nice, but it is not a reporting engine. Devo does provide mechanisms to allow third-party tools to query data via their API, which is great. However, a lot of folks like or want a reporting engine, per se, and Devo simply doesn't have that. This may or may not be by design."
"An admin who is trying to audit user activity usually cannot go beyond a day in the UI. I would like to have access to pages and pages of that data, going back as far as the storage we have, so I could look at every command or search or deletion or anything that a user has run. As an admin, that would really help. Going back just a day in the UI is not going to help, and that means I have to find a different way to do that."
"Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution."
"There is room for improvement in the ability to parse different log types. I would go as far as to say the product is deficient in its ability to parse multiple, different log types, including logs from major vendors that are supported by competitors. Additionally, the time that it takes to turn around a supported parser for customers and common log source types, which are generally accepted standards in the industry, is not acceptable. This has impacted customer onboarding and customer relationships for us on multiple fronts."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"The solution could be improved in maintenance settings."
"The integration with other systems could be improved."
"It's resource-intensive."
"The threat intelligence functionality can be better. In addition, it can have more monitoring capabilities."
"The only challenge with products like IBM is the EPS. You just have to be really on the events per second, as that's where the cost factor becomes a huge issue."
"The custom rules could be simplified more or it should be possible to use a different language, other than the ones that the solution is already using. They should add other languages into the mix."
"It doesn't have a SOAR system by default. You need to purchase it additionally, which is the main problem with QRadar."
"I have noticed a few things while working on this. After the restart of the server, sometimes, the services misbehave, and you need to manually start or restart the service. I have seen that specifically with the Tomcat service. Sometimes, when you click on log sources, instead of opening the log source extension, it redirects you over the internet."
"QRadar's performance has room for improvement because it cannot handle the volume. I need massive amounts of logs from various devices in our existing network architecture. IBM needs to improve QRadar's capacity to handle more logs."
"The user interface is a bit clunky, a bit hard to find what you need."
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ArcSight Logger is ranked 25th in Log Management with 3 reviews while IBM QRadar is ranked 3rd in Log Management with 71 reviews. ArcSight Logger is rated 7.0, while IBM QRadar is rated 8.0. The top reviewer of ArcSight Logger writes "Has very fast search operations but is not easy to implement and maintain". On the other hand, the top reviewer of IBM QRadar writes "Provides a single window into your network, SIEM, network flows, and risk management of your assets". ArcSight Logger is most compared with Splunk, Elastic Security, LogRhythm NextGen SIEM, vRealize Log Insight and AT&T AlienVault USM, whereas IBM QRadar is most compared with Splunk, Microsoft Sentinel, Elastic Security, LogRhythm NextGen SIEM and McAfee ESM. See our ArcSight Logger vs. IBM QRadar report.
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We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
