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ArcSight Logger vs IBM QRadar comparison

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Buyer's Guide
ArcSight Logger vs. IBM QRadar
May 2022
Find out what your peers are saying about ArcSight Logger vs. IBM QRadar and other solutions. Updated: May 2022.
610,190 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable.""The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events.""The most powerful feature is the way the data is stored and extracted. The data is always stored in its original format and you can normalize the data after it has been stored.""Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit.""The most valuable feature is that it has native MSSP capabilities and maintains perfect data separation. It does all of that in a very easy-to-manage cloud-based solution.""It's very, very versatile.""The user interface is really modern. As an end-user, there are a lot of possibilities to tailor the platform to your needs, and that can be done without needing much support from Devo. It's really flexible and modular. The UI is very clean.""Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive."

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"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query.""It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data.""ArcSight provides the basic information that we want."

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"The solution is reliable.""The product has plenty of features and capabilities.""It is suitable for large companies with critical infrastructure. For our clients, robustness, availability at a high level, and the level of references and experiences connected to the solution are important.""I have found IBM QRadar to be stable.""The solution is quite flexible.""The UBA feature is the most valuable because you can see everything about users' activities.""What I like the most about it is that you can very easily install and configure it. As compared to other SIEM solutions, for which you need to know and do a lot more to prepare your SIEM environment, QRadar is much simpler to install and configure. There are various options in the Admin console. In the Admin tab, you can design dashboards and view various graphs. It has a lot of attractive features, and you don't need to configure everything on your own.""The threat hunting capabilities in general are great."

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Cons
"There's always room to reduce the learning curve over how to deal with events and machine data. They could make the machine data simpler.""Technical support could be better.""The biggest area with room for improvement in Devo is the Security Operations module that just isn't there yet. That goes back to building out how they're going to do content and larger correlation and aggregation of data across multiple things, as well as natively ingesting CTI to create rule sets.""There's room for improvement within the GUI. There is also some room for improvement within the native parsers they support. But I can say that about pretty much any solution in this space.""Some basic reporting mechanisms have room for improvement. Customers can do analysis by building Activeboards, Devo’s name for interactive dashboards. This capability is quite nice, but it is not a reporting engine. Devo does provide mechanisms to allow third-party tools to query data via their API, which is great. However, a lot of folks like or want a reporting engine, per se, and Devo simply doesn't have that. This may or may not be by design.""An admin who is trying to audit user activity usually cannot go beyond a day in the UI. I would like to have access to pages and pages of that data, going back as far as the storage we have, so I could look at every command or search or deletion or anything that a user has run. As an admin, that would really help. Going back just a day in the UI is not going to help, and that means I have to find a different way to do that.""Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution.""There is room for improvement in the ability to parse different log types. I would go as far as to say the product is deficient in its ability to parse multiple, different log types, including logs from major vendors that are supported by competitors. Additionally, the time that it takes to turn around a supported parser for customers and common log source types, which are generally accepted standards in the industry, is not acceptable. This has impacted customer onboarding and customer relationships for us on multiple fronts."

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"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult.""The solution could be improved in maintenance settings.""The integration with other systems could be improved."

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"It's resource-intensive.""The threat intelligence functionality can be better. In addition, it can have more monitoring capabilities.""The only challenge with products like IBM is the EPS. You just have to be really on the events per second, as that's where the cost factor becomes a huge issue.""The custom rules could be simplified more or it should be possible to use a different language, other than the ones that the solution is already using. They should add other languages into the mix.""It doesn't have a SOAR system by default. You need to purchase it additionally, which is the main problem with QRadar.""I have noticed a few things while working on this. After the restart of the server, sometimes, the services misbehave, and you need to manually start or restart the service. I have seen that specifically with the Tomcat service. Sometimes, when you click on log sources, instead of opening the log source extension, it redirects you over the internet.""QRadar's performance has room for improvement because it cannot handle the volume. I need massive amounts of logs from various devices in our existing network architecture. IBM needs to improve QRadar's capacity to handle more logs.""The user interface is a bit clunky, a bit hard to find what you need."

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Pricing and Cost Advice
  • "We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."
  • "I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."
  • "Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."
  • "[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."
  • "Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."
  • "Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."
  • "Our licensing fees are billed annually and per terabyte."
  • "I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."
  • More Devo Pricing and Cost Advice →

  • "The pricing is quite harsh."
  • "It's not cheap at all as it's a big product and has been in the market for quite some time now."
  • More ArcSight Logger Pricing and Cost Advice →

  • "It's not expensive for the resources that it gives you."
  • "It's very expensive but it fits our budget."
  • "It is a perpetual license that we have for the event collector. The licensing is done based on the number of events and flows that you receive on this particular device. These are perpetual licenses, which means once you purchase them, they don't expire, which means that the support to IBM is definitely renewed after every one year. We have an enterprise agreement with IBM, which puts the cost in a totally different category as compared to someone who is not an IBM partner and is approaching IBM for this solution. We were able to get massive discounts. To give you an idea, we recently purchased 30,000 event licenses, and it costs around $480,000. It is definitely not a cheap product. We have licenses for about 270,000 events per second and 3 million flows per second. All the appliances and their events and flows are basically clubbed together and charged or rather calculated through a single source. The console receives all the details from all the event processes that we have globally. So, the license that we have is a single license for 270,000 events per second and 3 million flows per second, but that can be managed centrally. I was only part of the secondary purchase, which was 30,000 events per second for about $480,000. You can calculate how much we paid for 270,000 events. Reducing its price would be a compromise. We have already used a lower-priced product in the form of NNT, but we had to get rid of it because it was not doing the job that we actually wanted to do. You get what you pay for."
  • "I feel that the price is reasonable but compared to other products that are on the market, such as an offering by Microsoft, it is more expensive."
  • "Its price is good in terms of efficiency and the number of people required for implementing various things. You might pay more in terms of money, but you might save on the number of people. For example, if you are using Kibana, you have to pay more for people or experts, which is not the case with IBM QRadar."
  • "It is costlier as compared to the other alternatives available in the market."
  • "I think that the price is fair, but we can always say that the price could be cheaper."
  • "It would be great if this product were cheaper."
  • More IBM QRadar Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The querying and the log-retention capabilities are pretty powerful. Those provide some of the biggest value-add for us.
    Top Answer:The way Devo prices things is based on the amount of data, and I wish the tiers had more granularity. Maybe at this… more »
    Top Answer:Where Devo has room for improvement is the data ingestion and parsing. We tend to have to work with the Devo support… more »
    Top Answer:It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the… more »
    Top Answer:It's not cheap at all as it's a big product and has been in the market for quite some time now.
    Top Answer:It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in… more »
    Top Answer:For tools I’d recommend:  -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR)… more »
    Top Answer:IBM Qradar's ability to simplify the number of events, not only on a technical level but by making that information easy… more »
    Comparisons
    Also Known As
    Micro Focus Arcsight Logger, HPE Arcsight Logger
    QRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar
    Learn More
    Overview

    Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

    HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

    IBM Security QRadar is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.

    IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats. 

    IBM QRadar Log Manager

    To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.

    Some of QRadar Log Manager’s key features include:

    • Data processing and capture on any security event
    • Disaster recovery options and high availability 
    • Scalability for large enterprises
    • SoftLayer cloud installation capability
    • Advanced threat protection

    Reviews from Real Users

    IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.

    Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."

    A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."

    Offer
    See Devo in Action

    See how Devo allows you to free yourself from data management, and make machine data and insights accessible.

    Learn more about ArcSight Logger
    Learn more about IBM QRadar
    Sample Customers
    United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
    China Merchants Bank, Bank AlJazira, Banca Intesa
    Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
    Top Industries
    REVIEWERS
    Computer Software Company63%
    Comms Service Provider13%
    Retailer13%
    Insurance Company13%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider17%
    Government8%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm20%
    Government20%
    Comms Service Provider10%
    Retailer10%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider21%
    Government10%
    Financial Services Firm9%
    REVIEWERS
    Financial Services Firm20%
    Comms Service Provider14%
    Computer Software Company9%
    Transportation Company8%
    VISITORS READING REVIEWS
    Comms Service Provider25%
    Computer Software Company25%
    Financial Services Firm8%
    Government6%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise18%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise17%
    Large Enterprise62%
    REVIEWERS
    Small Business18%
    Midsize Enterprise36%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise22%
    Large Enterprise63%
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise20%
    Large Enterprise60%
    Buyer's Guide
    ArcSight Logger vs. IBM QRadar
    May 2022
    Find out what your peers are saying about ArcSight Logger vs. IBM QRadar and other solutions. Updated: May 2022.
    610,190 professionals have used our research since 2012.

    ArcSight Logger is ranked 25th in Log Management with 3 reviews while IBM QRadar is ranked 3rd in Log Management with 71 reviews. ArcSight Logger is rated 7.0, while IBM QRadar is rated 8.0. The top reviewer of ArcSight Logger writes "Has very fast search operations but is not easy to implement and maintain". On the other hand, the top reviewer of IBM QRadar writes "Provides a single window into your network, SIEM, network flows, and risk management of your assets". ArcSight Logger is most compared with Splunk, Elastic Security, LogRhythm NextGen SIEM, vRealize Log Insight and AT&T AlienVault USM, whereas IBM QRadar is most compared with Splunk, Microsoft Sentinel, Elastic Security, LogRhythm NextGen SIEM and McAfee ESM. See our ArcSight Logger vs. IBM QRadar report.

    See our list of best Log Management vendors.

    We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.