IBM Security QRadar and ArcSight Logger compete in the SIEM solutions category. IBM Security QRadar often has the upper hand due to its user-friendliness and comprehensive out-of-the-box functionalities compared to the more complex ArcSight Logger.
Features: IBM Security QRadar offers ease in extracting information from logs, automatic log identification, and solid integration with other applications. Additionally, it is well-regarded for its user-friendly interfaces and broad adaptability. ArcSight Logger provides robust scalability, advanced log management, and extensive customization options, allowing for detailed logging customization and correlation capabilities.
Room for Improvement: QRadar users highlight challenges with log management, advanced behavioral analytics, and desire more APIs for cloud platform integrations. They also note high licensing costs and slow technical support at times. ArcSight Logger users express the need for an improved user interface and better support for newer technologies. The complexity and user-friendliness of ArcSight make maintenance demanding for technical resources.
Ease of Deployment and Customer Service: QRadar is praised for its flexibility across on-premises, cloud, and hybrid environments, backed by generally good global technical support despite occasional slow responses. ArcSight Logger is mainly focused on on-premises deployments, and while it offers knowledgeable support staff, it suffers from complexity in deployment and user experience.
Pricing and ROI: QRadar's pricing is event-based with optional add-ons, often viewed as costly yet justified by its comprehensive features for large enterprises. ArcSight Logger has a complex licensing structure but offers straightforward options for simple deployments. Both solutions deliver significant ROI through robust security insights despite their high costs, with QRadar being noted for its deployment value and ArcSight for scalability and performance.
With SOAR, the workflow takes one minute or less to complete the analysis.
AWS gives the chance to implement a solution out of the box with use cases that are already in IBM Security QRadar.
Investing this amount was very much worth it for my organization.
We provide pre-implementation, implementation, and post-implementation support.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
Support needs to understand the issue first, then escalate it to the engineering team.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
I think QRadar is stable and currently satisfies my needs.
The product has been stable so far.
Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.
We receive logs from different types of devices and need a way to correlate them effectively.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
Splunk is more expensive than IBM Security QRadar.
It was costly mainly because of the value you can get right now compared to other solutions.
It depends on how much you want to spend.
ArcSight Logger installs on very minimal resources with very few requirements
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM Security QRadar gives the opportunity to improve the time to market of the releases with a great evaluation of cybersecurity breaches.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
| Product | Market Share (%) |
|---|---|
| IBM Security QRadar | 3.8% |
| ArcSight Logger | 0.7% |
| Other | 95.5% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 10 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 90 |
| Midsize Enterprise | 36 |
| Large Enterprise | 102 |
IBM Security QRadar (recently acquired by Palo Alto Networks) is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.
IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats.
IBM QRadar Log Manager
To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.
Some of QRadar Log Manager’s key features include:
Reviews from Real Users
IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.
Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
