ArcSight Logger vs Devo comparison

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ArcSight Logger

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Devo are leading log management solutions, each targeting different market needs. Devo often appears to have the edge with its advanced features, despite a higher cost, making it a preferred choice for many users.

Features: ArcSight Logger provides comprehensive data analysis, seamless integration with security tools, and scalability. Devo offers advanced analytics, real-time insights, and ease of use. ArcSight focuses on security integration, while Devo emphasizes analytical capabilities.

Room for Improvement: ArcSight Logger could improve scalability, query speed, and flexibility. Devo users seek better documentation, enhanced processing, and more ingestion options. Both products need adjustments to meet their users' evolving needs.

Ease of Deployment and Customer Service: ArcSight Logger is complex to deploy with mixed reviews on its support. Devo is noted for easy deployment and proactive service. ArcSight could streamline deployment, while Devo is strong in service delivery.

Pricing and ROI: ArcSight Logger is more affordable upfront, offering a reasonable ROI. Devo, though more expensive initially, justifies its cost through long-term value. ArcSight competes on cost, while Devo focuses on enhanced performance.

To learn more, read our detailed ArcSight Logger vs. Devo Report (Updated: July 2025).

ArcSight Logger vs. Devo

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

24th

Average Rating

7.8

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Devo

Ranking in Log Management

26th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (25th), IT Operations Analytics (8th), AIOps (18th)

Mindshare comparison

As of August 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.0% compared to the previous year. The mindshare of Devo is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Nagendra Nekkala.

Senior Manager ICT & at Bangalore International Airport Limited

A scalable and stable solution that enables users to see all the event logs in one place

The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.

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Michael Wenn

CEO / Co-Founder at Aiops ltd

Has cloud-first architecture with SIEM technology to run security operations

When it comes to scale, they're architected quite well. They handle some of the biggest customers globally, with significant throughput on their platform, managing thousands of customers. One of the most impressive aspects of Devo is its customer community. A large majority, over 80 percent of their customers, actively participate on a Devo-specific community page. They're contributing to product development and support, events, and user group information, helping each other out. This high level of engagement is rare and demonstrates both the loyalty of their customer base and the quality of their product. They offer a range of small, medium, and large options to cater to everyone. I sold Devo products while working with them, focusing on enterprise solutions. However, as a small reseller, my customers were typically smaller businesses. I rate the solution's scalability a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's an efficient solution."

"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."

"The solution provides information about the risk factors."

"The most valuable feature is the search capability, which is simple to use."

"We haven't had any crashes or bugs. It is stable."

"It provides in-depth information on business activities once we log into the system."

"ArcSight Logger is very stable and useful for customers."

"It is one of the best products available in the market."

More ArcSight Logger pros

"In traditional BI solutions, you need to wait a lot of time to have the ability to create visualizations with the data and to do searches. With this kind of platform, you have that information in real-time."

"Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit."

"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."

"The querying and the log-retention capabilities are pretty powerful. Those provide some of the biggest value-add for us."

"The user interface is really modern. As an end-user, there are a lot of possibilities to tailor the platform to your needs, and that can be done without needing much support from Devo. It's really flexible and modular. The UI is very clean."

"The strength of Devo is not only in that it is pretty intuitive, but it gives you the flexibility and creativity to merge feeds. The prime examples would be using the synthesis or union tables that give you phenomenal capabilities... The ability to use a synthesis or union table to combine all those feeds and make heads or tails of what's going on, and link it to go down a thread, is functionality that I hadn't seen before."

"The most powerful feature is the way the data is stored and extracted. The data is always stored in its original format and you can normalize the data after it has been stored."

"The most useful feature for us, because of some of the issues we had previously, was the simplicity of log integrations. It's much easier with this platform to integrate log sources that might not have standard logging and things like that."

More Devo pros

Cons

"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."

"They are migrating to Splunk because ArcSight Logger doesn't have those features for user or customer behavior analysis."

"The next release should have AI capabilities."

"ArcSight Logger doesn't have features for user or customer behavior analysis."

"The solution should make it possible to integrate network analysis features."

"The initial setup was a little bit complex."

"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."

"In the next release, I want to see more intelligence."

More ArcSight Logger cons

"My opinion on the solution's technical support is not as great as it could be because of the issues I have faced regarding the service management element."

"An admin who is trying to audit user activity usually cannot go beyond a day in the UI. I would like to have access to pages and pages of that data, going back as far as the storage we have, so I could look at every command or search or deletion or anything that a user has run. As an admin, that would really help. Going back just a day in the UI is not going to help, and that means I have to find a different way to do that."

"The biggest area with room for improvement in Devo is the Security Operations module that just isn't there yet. That goes back to building out how they're going to do content and larger correlation and aggregation of data across multiple things, as well as natively ingesting CTI to create rule sets."

"The Activeboards feature is not as mature regarding the look and feel. Its functionality is mature, but the look and feel is not there. For example, if you have some data sets and are trying to get some graphics, you cannot change anything. There's just one format for the graphics. You cannot change the size of the font, the font itself, etc."

"Where Devo has room for improvement is the data ingestion and parsing. We tend to have to work with the Devo support team to bring on and ingest new sources of data."

"I would like to have the ability to create more complex dashboards."

"The overall performance of extraction could be a lot faster, but that's a common problem in this space in general. Also, the stock or default alerting and detecting options could definitely be broader and more all-encompassing. The fact that they're not is why we had to write all our own alerts."

"Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution."

More Devo cons

Pricing and Cost Advice

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"ArcSight is an expensive solution."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"The pricing is quite harsh."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"I would rate the product a seven out of ten since it's an enterprise product."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"We have a lifetime license, so we don't pay a monthly fee."

"Pricing is based on the number of gigabytes of ingestion by volume, and it's on a 30-day average. If you go over one day, that's not a big deal as long as the average is what you expected it to be."

"Devo is a hosted or subscription-based solution, whereas before, we purchased QRadar, so we owned it and just had to pay a maintenance fee. We've encountered this with some other products, too, where we went over to subscription-based. Our thought process is that with subscription based, the provider hosts and maintains the tool, and it's offsite. That comes with some additional fees, but we were able to convince our upper management it was worth the price. We used to pay under 10k a year for maintenance, and now we're paying ten times that. It was a relatively tough sell to our management, but I wonder if we have a choice anymore; this is where the market is."

"Our licensing fees are billed annually and per terabyte."

"I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."

"I rate the pricing a four on a scale of one to ten, where one is cheap, and ten is expensive."

"[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."

"The way Devo prices things is based on the amount of data, and I wish the tiers had more granularity. Maybe at this point they do, but when we first negotiated with them, there were only three or four tiers."

"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."

More Devo pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

15%

Government

Educational Organization

Financial Services Firm

16%

Computer Software Company

12%

University

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

What do you like most about Devo?

Devo has a really good website for creating custom configurations.

What is your experience regarding pricing and costs for Devo?

Compared to Splunk or SentinelOne, it is really expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

What needs improvement with Devo?

They can improve their AI capabilities. If you look at some integrations like XDR or AI, which add to the platform to correlate situations in events, there are areas for enhancement. For instance, ...

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Comparisons

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Elastic Security vs ArcSight Logger

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Compared 8% of the time

Grafana Loki vs ArcSight Logger

Compared 5% of the time

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Splunk Enterprise Security vs Devo

Compared 15% of the time

IBM Security QRadar vs Devo

Compared 15% of the time

Microsoft Sentinel vs Devo

Compared 14% of the time

LogRhythm SIEM vs Devo

Compared 9% of the time

Wazuh vs Devo

Compared 6% of the time

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Product Reports

ArcSight Logger

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Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel

ArcSight Logger vs. Devo