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ArcSight Logger vs Falcon LogScale comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
26th
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Falcon LogScale
Ranking in Log Management
27th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 0.9% compared to the previous year. The mindshare of Falcon LogScale is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
ArcSight Logger0.7%
Falcon LogScale0.6%
Other98.7%
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
Shaik Shaheer - PeerSpot reviewer
A highly commendable and robust solution offering powerful features and comprehensive log data management
It allows us to efficiently manage and store our data. Its compression and archiving features not only reduce storage costs but also minimize the infrastructure resources needed for data backup. Since we have multiple security solutions in place, it allows us to streamline data handling. We can selectively send security-related events to the SIEM while directing other non-security events from various tools to Falcon LogScale. This flexibility ensures that we have access to all the data we need when required, and we can easily export this data from it as necessary, optimizing our data management and making it readily available for analysis or other purposes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's an efficient solution."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"It's a robust, mature product and you can do some really complex operations and analytics."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"The technical support team is good...It is a scalable solution."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"It offers the capability to view live log ingestion directly from the console which means you can seamlessly manage live log data ingestion alongside accessing and analyzing older data from the past."
"One of the key features is the fast search functionality, enabling us to get results within a few seconds."
"The fast search and index-free data retention are very valuable."
 

Cons

"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"I would like to see better scheduling in the next release of this solution."
"The platform is quite expensive. They should reduce its cost."
"It would be better if the product is cheaper."
"The initial setup was a little bit complex."
"ArcSight Logger doesn't have features for user or customer behavior analysis."
"In the next release, I want to see more intelligence."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"The integration could improve."
"The price could be lower."
"There are some overlapping features found in multiple tools."
 

Pricing and Cost Advice

"The pricing is quite harsh."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"I would rate the product a seven out of ten since it's an enterprise product."
"We have a lifetime license, so we don't pay a monthly fee."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"ArcSight is an expensive solution."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Government
8%
Educational Organization
7%
Computer Software Company
13%
Manufacturing Company
13%
Financial Services Firm
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise16
No data available
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What do you like most about Falcon LogScale?
It offers the capability to view live log ingestion directly from the console which means you can seamlessly manage live log data ingestion alongside accessing and analyzing older data from the past.
What needs improvement with Falcon LogScale?
The integration could improve. Easy parser writing should be an option to ingest log in a human-readable format for unsupported devices. For visibility perspective, the dashboard should be more use...
What is your primary use case for Falcon LogScale?
Initially, the log was for log management. We store our logs for achieving compliance and log retention for longer periods. This function, LogScale, is now a platform where we can do correlation as...
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Information Not Available
Find out what your peers are saying about ArcSight Logger vs. Falcon LogScale and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.