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ArcSight Logger vs Falcon LogScale comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
24th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Falcon LogScale
Ranking in Log Management
27th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.1% compared to the previous year. The mindshare of Falcon LogScale is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
Shaik Shaheer - PeerSpot reviewer
A highly commendable and robust solution offering powerful features and comprehensive log data management
It allows us to efficiently manage and store our data. Its compression and archiving features not only reduce storage costs but also minimize the infrastructure resources needed for data backup. Since we have multiple security solutions in place, it allows us to streamline data handling. We can selectively send security-related events to the SIEM while directing other non-security events from various tools to Falcon LogScale. This flexibility ensures that we have access to all the data we need when required, and we can easily export this data from it as necessary, optimizing our data management and making it readily available for analysis or other purposes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The machine learning is a good feature."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"It's an efficient solution."
"The technical support team is good...It is a scalable solution."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"One of the key features is the fast search functionality, enabling us to get results within a few seconds."
"The fast search and index-free data retention are very valuable."
"It offers the capability to view live log ingestion directly from the console which means you can seamlessly manage live log data ingestion alongside accessing and analyzing older data from the past."
 

Cons

"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"The solution must provide readymade connectors for different applications."
"They are migrating to Splunk because ArcSight Logger doesn't have those features for user or customer behavior analysis."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"We have had problems with archiving."
"The console in older versions is not user-friendly."
"It is really difficult to work in ArcSight Logger, as it is very slow."
"ArcSight Logger doesn't have features for user or customer behavior analysis."
"There are some overlapping features found in multiple tools."
"The integration could improve."
"The price could be lower."
 

Pricing and Cost Advice

"ArcSight is an expensive solution."
"I would rate the product a seven out of ten since it's an enterprise product."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"The pricing is quite harsh."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"We have a lifetime license, so we don't pay a monthly fee."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Government
7%
Educational Organization
6%
Computer Software Company
15%
Manufacturing Company
13%
Financial Services Firm
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What do you like most about Falcon LogScale?
It offers the capability to view live log ingestion directly from the console which means you can seamlessly manage live log data ingestion alongside accessing and analyzing older data from the past.
What needs improvement with Falcon LogScale?
The integration could improve. Easy parser writing should be an option to ingest log in a human-readable format for unsupported devices. For visibility perspective, the dashboard should be more use...
What is your primary use case for Falcon LogScale?
Initially, the log was for log management. We store our logs for achieving compliance and log retention for longer periods. This function, LogScale, is now a platform where we can do correlation as...
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Information Not Available
Find out what your peers are saying about ArcSight Logger vs. Falcon LogScale and other solutions. Updated: July 2025.
861,803 professionals have used our research since 2012.