OpenText Enterprise Security Manager and Sentinel are leading products in the security market. OpenText has an edge in threat detection complexity and device support, while Sentinel stands out for its cloud integration and business intelligence.
Features: OpenText is valued for its comprehensive correlation capabilities, strong device support, and ability to create complex scenarios for threat detection. Sentinel's highlights include seamless integration in cloud environments, a powerful business intelligence engine, and smooth connections with other systems.
Room for Improvement: OpenText could improve its reporting, vendor log support, and integration with SIEM and SOAR features. Users also suggest enhancing its technical support. Sentinel needs an improved web interface, better connectivity with cloud systems, and enhanced integration with specific devices.
Ease of Deployment and Customer Service: OpenText is usually deployed on-premises but offers hybrid deployment flexibility, with customer service needing improvement in response times. Sentinel excels in hybrid and cloud deployment options, but its customer support also faces criticism for response times.
Pricing and ROI: OpenText is seen as expensive, with a long return on investment cycle, while some justify its cost with robust features. Sentinel is similarly priced, suited for large enterprises, offering subscription-based pricing aligning with industry standards, though additional support may incur costs.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
It lacks some capabilities compared to other tools available in the market.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
Price is always a consideration, so the price would be nice if it were lower.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
They nearly always bill it in dollars, so if it can be billed in our currency, that would be helpful and fixed in our currency.
The ability to interpret data is highly valued.
Sentinel's best features include that it's a very easy product to use.
| Product | Market Share (%) |
|---|---|
| Sentinel | 3.2% |
| OpenText Enterprise Security Manager | 1.6% |
| Other | 95.2% |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 14 |
| Large Enterprise | 57 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 3 |
| Large Enterprise | 7 |
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
Sentinel is a full-featured Security Information and Event Management (SIEM) solution that simplifies the deployment, management and day-to-day use of SIEM, readily adapts to dynamic enterprise environments and delivers the true "actionable intelligence" security professionals need to quickly understand their threat posture and prioritize response.
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