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ArcSight Enterprise Security Manager (ESM) vs NetIQ Sentinel comparison

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Featured Review
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. NetIQ Sentinel and other solutions. Updated: January 2022.
564,643 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The user interface is really modern. As an end-user, there are a lot of possibilities to tailor the platform to your needs, and that can be done without needing much support from Devo. It's really flexible and modular. The UI is very clean.""In traditional BI solutions, you need to wait a lot of time to have the ability to create visualizations with the data and to do searches. With this kind of platform, you have that information in real-time.""Those 400 days of hot data mean that people can look for trends and at what happened in the past. And they can not only do so from a security point of view, but even for operational use cases. In the past, our operational norm was to keep live data for only 30 days. Our users were constantly asking us for at least 90 days, and we really couldn't even do that. That's one reason that having 400 days of live data is pretty huge. As our users start to use it and adopt this system, we expect people to be able to do those long-term analytics.""It's very, very versatile.""Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit.""The thing that Devo does better than other solutions is to give me the ability to write queries that look at multiple data sources and run fast. Most SIEMs don't do that. And I can do that by creating entity-based queries. Let's say I have a table which has Okta, a table which has G Suite, a table which has endpoint telemetry, and I have a table which has DNS telemetry. I can write a query that says, 'Join all these things together on IP, and where the IP matches in all these tables, return to me that subset of data, within these time windows.' I can break it down that way.""Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive.""The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable."

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"The filters and the ability to do what you want are the most valuable features. There is nothing that you cannot do in this solution. It has all the features, which makes it very dynamic.""The solution is pretty stable.""The feature that I have found the most useful is that it can be deployed to the cloud.""Very good real-time reporting with a good dashboard.""I really like the correlation part and the way the logs are correlated. I have never faced issues with parsing in this product. I like the way it parses, and everything is so clear to me.""It is a very useful tool for intelligence building because it has many use cases and many rule sets.""We have been satisfied with the support.""The user interfaces are quite good and speedy."

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"One of the most valuable features is the business intelligence engine. It's very important because it keeps track of everything that's happening and alerts us if something is different than expected. The first time I used it, I was shocked at how well it performed. Another valuable feature that I think makes this product worth the price you pay for it is that it connects to basically every system that provides some form of logging, and it's very easy to set up what triggers this.""The stability is phenomenal and we never had any issues with downtime or even had to restart.""The most valuable feature is the flexible log for identifying security threats inside an application. Sentinel is very good at this."

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Cons
"Technical support could be better.""From our experience, the Devo agent needs some work. They built it on top of OS Query's open-source framework. It seems like it wasn't tuned properly to handle a large volume of Windows event logs. In our experience, there would definitely be some room for improvement. A lot of SIEMs on the market have their own agent infrastructure. I think Devo's working towards that, but I think that it needs some improvement as far as keeping up with high-volume environments.""Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs.""There's room for improvement within the GUI. There is also some room for improvement within the native parsers they support. But I can say that about pretty much any solution in this space.""Some basic reporting mechanisms have room for improvement. Customers can do analysis by building Activeboards, Devo’s name for interactive dashboards. This capability is quite nice, but it is not a reporting engine. Devo does provide mechanisms to allow third-party tools to query data via their API, which is great. However, a lot of folks like or want a reporting engine, per se, and Devo simply doesn't have that. This may or may not be by design.""Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution.""An admin who is trying to audit user activity usually cannot go beyond a day in the UI. I would like to have access to pages and pages of that data, going back as far as the storage we have, so I could look at every command or search or deletion or anything that a user has run. As an admin, that would really help. Going back just a day in the UI is not going to help, and that means I have to find a different way to do that.""One major area for improvement for Devo... is to provide more capabilities around pre-built monitoring. They're working on integrations with different types of systems, but that integration needs to go beyond just onboarding to the platform. It needs to include applications, out-of-the-box, that immediately help people to start monitoring their systems. Such applications would include dashboards and alerts, and then people could customize them for their own needs so that they aren't starting from a blank slate."

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"The customer experience could be improved.""I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved.""Deployment typology could be improved. Difficult to scale across all the different lines of businesses.""The stability isn't quite perfect. We occasionally run into problems.""The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better.""The roadmap is not clear.""When I asked our networking juniors for a comparison between LogRhythm and ArcSight, they said that both platforms are almost the same. It is just that LogRhythm is more modern with a digital platform, which probably gives it some advantage over ArcSight. ArcSight is a very old and mature product that is running on an old platform. It is an old legacy platform. In terms of new features, it just requires platform upgrades so that it becomes lighter and easily adaptable, specifically in the cloud. It would be a good thing if they can also make reporting easier.""The centralized dashboard for the hybrid cloud environment needs to be more focused. It needs to be redefined because it's missing most of the information. It should be a little bit easy to use. Currently, integration with various applications and connectors is not that easy. Deployment is easy, but integration is not that easy. ArcSight also has a very high bandwidth consumption to pull the local servers. It should have some kind of better process or ability to transfer files from on-premises to the cloud, from the cloud to on-premises, and from a cloud to another cloud."

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"This product's connection to certain types of cloud systems could be improved. We can do Microsoft, Google, and Amazon, but there are a lot of other things happening in the cloud that we do not connect well enough to. This product could be improved with better connection to cloud-based solutions.""You need a lot of Unix scripting knowledge in order to manage the tool, which is one of the main issues that we faced.""The dashboard and customer view should be improved"

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Pricing and Cost Advice
  • "We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."
  • "I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."
  • "Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."
  • "[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."
  • "Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."
  • "Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."
  • "Our licensing fees are billed annually and per terabyte."
  • "I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."
  • More Devo Pricing and Cost Advice →

  • "It's a good price, it's one of the cheaper solutions."
  • "ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."
  • "There is a license required for this solution."
  • More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →

  • "We inquired about getting support from the vendor, Micro Focus, but the cost was very high."
  • More NetIQ Sentinel Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    It's very, very versatile.
    Top Answer: 
    Devo, like other vendors, doesn't charge extra for playbooks and automation. That way, you are only paying for the side… more »
    Top Answer: 
    I need more empowerment in reporting. For example, when I'm using Qlik or Power BI in terms of reporting for the… more »
    Top Answer: 
    In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was… more »
    Top Answer: 
    The most valuable feature is the flexible log for identifying security threats inside an application. Sentinel is very… more »
    Top Answer: 
    The dashboard and customer view should be improved In the next release, I would like for there to be monitoring inside… more »
    Comparisons
    Also Known As
    Micro Focus ArcSight, HPE ArcSight, ArcSight
    Novell SIEM
    Learn More
    Overview

    Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

    ArcSight is Micro Focus' leading Security Information and Event Management (SIEM) solution. ArcSight helps businesses protect their data through compliance solutions and security analytics.

    There are a number of different products and solutions in the ArcSight family so you are able to pick and choose those that are best suited to your business requirements.

    With ArcSight, IT can:

    • Monitor IT infrastructure.
    • Manage insider security with secure identity and access control.
    • Automate compliance.
    • Monitor applications.
    • Manage security risks.
    • Identify APTs.
    NetIQ Sentinel is a full-featured Security Information and Event Management (SIEM) solution that simplifies the deployment, management and day-to-day use of SIEM, readily adapts to dynamic enterprise environments and delivers the true "actionable intelligence" security professionals need to quickly understand their threat posture and prioritize response.
    Offer
    See Devo in Action

    See how Devo allows you to free yourself from data management, and make machine data and insights accessible.

    Learn more about ArcSight Enterprise Security Manager (ESM)
    Learn more about NetIQ Sentinel
    Sample Customers
    United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
    Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
    Faysal Bank, GaVI, Handelsbanken, ISC Mªnster, Lambeth Council, Swisscard, The Municipality of Siena, Tukes, University of Dayton, University of the Sunshine Coast
    Top Industries
    REVIEWERS
    Computer Software Company57%
    Comms Service Provider14%
    Retailer14%
    Insurance Company14%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider20%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm34%
    Comms Service Provider21%
    Computer Software Company10%
    Insurance Company7%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider22%
    Government8%
    Financial Services Firm7%
    REVIEWERS
    Comms Service Provider29%
    Security Firm14%
    Non Tech Company14%
    Healthcare Company14%
    VISITORS READING REVIEWS
    Computer Software Company32%
    Comms Service Provider20%
    Government8%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business14%
    Midsize Enterprise14%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business49%
    Midsize Enterprise15%
    Large Enterprise36%
    REVIEWERS
    Small Business26%
    Midsize Enterprise16%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise2%
    Large Enterprise83%
    REVIEWERS
    Small Business50%
    Midsize Enterprise10%
    Large Enterprise40%
    Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. NetIQ Sentinel and other solutions. Updated: January 2022.
    564,643 professionals have used our research since 2012.

    ArcSight Enterprise Security Manager (ESM) is ranked 9th in Security Information and Event Management (SIEM) with 17 reviews while NetIQ Sentinel is ranked 32nd in Security Information and Event Management (SIEM) with 3 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.6, while NetIQ Sentinel is rated 7.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "A mature and simple to use product, but needs a cloud deployment option". On the other hand, the top reviewer of NetIQ Sentinel writes "The business intelligence engine keeps track of everything and alerts us of anything unexpected". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk, IBM QRadar, LogRhythm NextGen SIEM, McAfee ESM and AWS Security Hub, whereas NetIQ Sentinel is most compared with Microsoft Sentinel, Splunk, IBM QRadar, Securonix Security Analytics and AT&T AlienVault USM. See our ArcSight Enterprise Security Manager (ESM) vs. NetIQ Sentinel report.

    See our list of best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.