OpenText Enterprise Security Manager and Trellix ESM compete in enterprise security management, with Trellix ESM having an edge in support and adaptability.
Features: Trellix ESM offers real-time threat detection, malware protection, and user-friendly integration with third-party tools. It features customizable dashboards and advanced reporting capabilities. OpenText includes sophisticated correlation rules, comprehensive log collection, and high scalability and adaptability, making it effective in complex environments.
Room for Improvement: OpenText can improve in reporting capabilities, ease of integration, and support responsiveness, with users noting a complex installation and steep learning curve. Trellix ESM could enhance case management, alert response flexibility, and expand its SaaS integration capabilities without extra cost.
Ease of Deployment and Customer Service: OpenText provides on-premises and cloud deployment options similar to Trellix's models but faces slower support response times, especially with complex integrations. Trellix ESM generally receives more positive feedback for support ease and effectiveness.
Pricing and ROI: OpenText is often seen as more expensive due to its feature set and scalability, with costs tied to EPS, which can be restrictive. Trellix ESM offers competitive licensing models and is known for providing significant ROI due to its advanced SOC functionalities, with its pricing justified by effective threat management.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
I would rate support for Trellix ESM 10 out of 10 because if we connect with the support in the UK, we get excellent support.
It's rare for me to need them unless it's an issue with licensing, and they are the best in that regard.
It lacks some capabilities compared to other tools available in the market.
Scalability is quite easier with Trellix ESM, because all we need to do is add more receivers to it, so it can go to any point.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
If there is any device which is not covered, there should not be any additional charges for writing the custom parsers on that.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
The ability to interpret data is highly valued.
The weakest point is it doesn't cover almost all the devices, so the customer has to be more dependent on the parsers to be written by the Professional Services team.
Product | Market Share (%) |
---|---|
Trellix ESM | 1.1% |
OpenText Enterprise Security Manager | 1.5% |
Other | 97.4% |
Company Size | Count |
---|---|
Small Business | 37 |
Midsize Enterprise | 14 |
Large Enterprise | 57 |
Company Size | Count |
---|---|
Small Business | 15 |
Midsize Enterprise | 6 |
Large Enterprise | 24 |
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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