OpenText Enterprise Security Manager and Trellix ESM compete in the enterprise security management category. Trellix ESM may have the upper hand due to its user-friendly design and effective real-time threat detection, making it appealing for organizations prioritizing quick deployment.
Features: OpenText Enterprise Security Manager provides strong integration capabilities, advanced correlation features, and customizable broad device support. Trellix ESM offers an intuitive interface, excels in real-time threat detection, and integrates robustly with existing security tools.
Room for Improvement: OpenText Enterprise Security Manager could enhance high availability functions, improve network modeling, and refine vendor support. Trellix ESM would benefit from better multi-tenancy support, integration with data sources without extra charges, and improved geo-fencing capabilities.
Ease of Deployment and Customer Service: OpenText Enterprise Security Manager involves a complex deployment process needing significant technical expertise, often causing delays due to understaffed support. Trellix ESM provides a straightforward deployment process and more responsive support, though both solutions could benefit from enhanced technical assistance.
Pricing and ROI: OpenText Enterprise Security Manager is seen as expensive with a complex licensing model, though users find value in its features despite cost. Trellix ESM is perceived as more cost-effective with flexible licensing, offering quicker ROI, appreciated for providing premium enterprise-grade functionality.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
I would rate support for Trellix ESM 10 out of 10 because if we connect with the support in the UK, we get excellent support.
It's rare for me to need them unless it's an issue with licensing, and they are the best in that regard.
It lacks some capabilities compared to other tools available in the market.
Scalability is quite easier with Trellix ESM, because all we need to do is add more receivers to it, so it can go to any point.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
If there is any device which is not covered, there should not be any additional charges for writing the custom parsers on that.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
The ability to interpret data is highly valued.
The weakest point is it doesn't cover almost all the devices, so the customer has to be more dependent on the parsers to be written by the Professional Services team.
| Product | Market Share (%) |
|---|---|
| OpenText Enterprise Security Manager | 1.6% |
| Trellix ESM | 1.2% |
| Other | 97.2% |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 14 |
| Large Enterprise | 57 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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