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Cortex XSIAM vs Sentinel comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Cortex XSIAM automates over 50% of workflows, saving up to $500k, benefiting understaffed teams with quick ROI.
Sentiment score
6.0
Sentinel tracks user behavior to prevent security issues, offering financial gain typically within a three-year lease period.
 

Customer Service

Sentiment score
6.4
Cortex XSIAM support receives mixed feedback, with premium plans praised for expert guidance but needing improved responsiveness overall.
Sentiment score
4.5
Clients find Sentinel service excellent overall, but some face delays and difficulties, especially with low-priority issues.
With premium support, core Palo Alto technical experts handle issues directly.
It is ineffective in terms of responding to basic queries and addressing future requirements.
I would rate the support of Palo Alto a nine out of ten.
 

Scalability Issues

Sentiment score
6.9
Cortex XSIAM is praised for its scalability in enterprise and cloud, though some seek better on-premises capabilities.
Sentiment score
8.0
Sentinel efficiently scales and integrates with systems, favored by large organizations for enterprise-grade performance in extensive environments.
Without proper integration, scaling up with more servers is meaningless.
Cortex XSIAM is highly scalable.
 

Stability Issues

Sentiment score
7.6
Cortex XSIAM is praised for its robust cloud-based stability, offering reliable performance with minimal and swiftly handled issues.
Sentiment score
8.0
Sentinel is generally stable, with some users noting Java-related issues and region-specific outages, but high ratings overall.
The product was easy to install and set up and worked right.
Overall, Cortex XSIAM is stable.
 

Room For Improvement

Cortex XSIAM needs enhancements in performance, pricing, support, integration, UI intuitiveness, AI analytics, and identity management expansion.
Sentinel requires improved web integration, user interface, customization, documentation, and dashboard simplicity, while addressing regional outages and cost concerns.
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing.
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
In terms of incident response automation, it is quite poor due to the lack of integration with all security tools, making manual intervention necessary.
Price is always a consideration, so the price would be nice if it were lower.
 

Setup Cost

Cortex XSIAM pricing is high but competitive, with costs varying based on add-ons, licensing, and regional differences.
Sentinel is a subscription-based enterprise solution with competitive pricing, offering discounts and regular updates, requiring a support contract.
The product is very expensive.
The first impression is that XSIAM would be more expensive than others we tried.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
They nearly always bill it in dollars, so if it can be billed in our currency, that would be helpful and fixed in our currency.
 

Valuable Features

Cortex XSIAM offers advanced security automation, machine learning detection, and seamless integration, enhancing threat management and forensic investigation.
Sentinel excels with its scalable, user-friendly design, integrating advanced threat detection and automated incident response, enhancing security management.
The advanced visualization capabilities of the product are important for understanding security trends in an organization.
Cortex XSIAM allows us to onboard almost every device, whether they are on-prem or on SaaS.
Its signature-less subscriptions and robust detection power stand out in improving threat detection.
Sentinel's best features include that it's a very easy product to use.
 

Categories and Ranking

Cortex XSIAM
Ranking in Security Information and Event Management (SIEM)
13th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
14
Ranking in other categories
Identity Threat Detection and Response (ITDR) (5th), AI-Powered Cybersecurity Platforms (7th)
Sentinel
Ranking in Security Information and Event Management (SIEM)
21st
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Cortex XSIAM is 2.9%, up from 1.5% compared to the previous year. The mindshare of Sentinel is 3.8%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Cortex XSIAM2.9%
Sentinel3.8%
Other93.3%
Security Information and Event Management (SIEM)
 

Featured Reviews

AKASH MAJUMDER - PeerSpot reviewer
Incident response times have significantly reduced with efficient device integration and log parsing capabilities
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports. Additionally, a future update request is to enable tagging of endpoints in groups, similar to a feature available in Cortex XDR. The AI analytics need fine-tuning because some use cases are not working from my side.
Simon Johnston - PeerSpot reviewer
Simple antivirus solution integrates well but could improve pricing and currency options
I don't really have experience working with these solutions. I promote them for our clients, but I don't work with them. I can't share my experience with these tools as I make assumptions about that. For both Adlumin and CrowdStrike, both confirm that they're scalable and enterprise-ready and all those kinds of things. We haven't had any specific problem with either of those. We just have a preference for which one we would prefer. If somebody says they want to use a different one from the one that we prefer, then we have to find reasons why they aren't. But scalability is not one of the reasons that one is better over the other. I don't really have advice for people that are looking into using Sentinel; just do your research across what is available. On a scale of one to ten, I rate Sentinel a seven.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
The cost of Cortex XSIAM in the India market differs from other regions. When considering competition, from a sales perspective, the pricing is acceptable.
What needs improvement with Cortex XSIAM?
The main area for improvement is the user interface intuitiveness - specifically how quickly users can grasp the portal functionality. For SOC analysts, the focus should be on improving the speed o...
What do you like most about NetIQ Sentinel?
The solution lets us get all the logs properly and regularly monitor customer infrastructure.
What is your experience regarding pricing and costs for NetIQ Sentinel?
I don't have too many comments overall about pricing as we're in South Africa, so it makes more sense if it's billed in rand. They nearly always bill it in dollars, so if it can be billed in our cu...
What needs improvement with NetIQ Sentinel?
I'm not sure what the room for improvement is for Sentinel. It needs to stay current, and it does, so I suppose that's fine. I don't have a high demand for what it should do. Price is always a cons...
 

Also Known As

No data available
NetIQ Sentinel, Novell SIEM
 

Overview

 

Sample Customers

Information Not Available
Faysal Bank, GaVI, Handelsbanken, ISC Mªnster, Lambeth Council, Swisscard, The Municipality of Siena, Tukes, University of Dayton, University of the Sunshine Coast
Find out what your peers are saying about Cortex XSIAM vs. Sentinel and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.