Splunk Enterprise Security and OpenText Enterprise Security Manager are key SIEM solutions in the cybersecurity domain. While Splunk is often favored due to its robust integration capabilities and superior reporting features, OpenText is notable for its strong log management and detection capabilities.
Features: Splunk Enterprise Security is known for its ability to integrate a wide variety of data sources and offers powerful search, analysis, and visualization tools. Its strength lies in flexibility, allowing for custom dashboard creation and automated processes like real-time alerts and searches. OpenText Enterprise Security Manager also provides strong log management and customizable rules and dashboards but may not offer the same level of integration and intuitive dashboard creation as Splunk.
Room for Improvement: OpenText Enterprise Security Manager could improve its operational workflow and use case framework to better align with SOC environments. Splunk could enhance areas like cluster management and reduce false positives, despite OpenText’s stability in these aspects. Both need GUI improvements, but Splunk users particularly wish for better documentation and simpler GUI navigation.
Ease of Deployment and Customer Service: Splunk supports diverse deployment options across public, private, and hybrid cloud models, along with strong community and professional support. Comparatively, OpenText leans more towards on-premises implementations, potentially limiting flexibility in cloud environments. While both offer technical support, Splunk's extensive community and support channels provide a more comprehensive user experience.
Pricing and ROI: Splunk’s pricing model, based on data ingestion rates, is seen as costly, particularly for organizations with large data volumes. However, its extensive features and ROI through improved decision-making often justify the expense for many users. OpenText’s pricing is also considered high but is described as more straightforward and transparent, despite possibly lacking the feature depth that influences ROI compared to Splunk’s comprehensive capabilities.
I have noticed a return on investment with Splunk Enterprise Security, as it delivers substantial value for money.
Customers see the value in investing in this solution, particularly when it helps resolve issues quickly, turning a potential 20-hour response into one hour.
We are able to secure the environment from all security threats and maintain an environment that is free from threats and attacks, especially cyberattacks.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
If you want to write your own correlation rules, it is very difficult to do, and you need Splunk's support to write new correlation rules for the SIEM tool.
They try to close issues as soon as possible, often just offering documentation links.
They are responsive and effectively resolve issues.
It lacks some capabilities compared to other tools available in the market.
They struggle a bit with pure virtual environments, but in terms of how much they can handle, it is pretty good.
It is easy to scale.
It's big in a Central European context, and small from a Splunk North American context.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
They test it very thoroughly before release, and our customers have Splunk running for months without issues.
It provides a stable environment but needs to integrate with ITSM platforms to achieve better visibility.
It is very stable.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
Improving the infrastructure behind Splunk Enterprise Security is vital—enhanced cores, CPUs, and memory should be prioritized to support better processing power.
Splunk Enterprise Security is not something that automatically picks things; you have to set up use cases, update data models, and link the right use cases to the right data models for those detections to happen.
For any future enhancements or features, such as MLTK and SOAR platform integration, we need more visibility, training, and certification for the skilled professionals who are working.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
I saw clients spend two million dollars a year just feeding data into the Splunk solution.
The platform requires significant financial investment and resources, making it expensive despite its comprehensive features.
Splunk is priced higher than other solutions.
The ability to interpret data is highly valued.
This capability is useful for performance monitoring and issue identification.
I assess Splunk Enterprise Security's insider threat detection capabilities for helping to find unknown threats and anomalous user behavior as great.
Splunk Enterprise Security provides the foundation for unified threat detection, investigation, and response, enabling fast identification of critical issues.
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
Splunk Enterprise Security is widely used for security operations, including threat detection, incident response, and log monitoring. It centralizes log management, offers security analytics, and ensures compliance, enhancing the overall security posture of organizations.
Companies leverage Splunk Enterprise Security to monitor endpoints, networks, and users, detecting anomalies, brute force attacks, and unauthorized access. They use it for fraud detection, machine learning, and real-time alerts within their SOCs. The platform enhances visibility and correlates data from multiple sources to identify security threats efficiently. Key features include comprehensive dashboards, excellent reporting capabilities, robust log aggregation, and flexible data ingestion. Users appreciate its SIEM capabilities, threat intelligence, risk-based alerting, and correlation searches. Highly scalable and stable, it suits multi-cloud environments, reducing alert volumes and speeding up investigations.
What are the key features?Splunk Enterprise Security is implemented across industries like finance, healthcare, and retail. Financial institutions use it for fraud detection and compliance, while healthcare organizations leverage its capabilities to safeguard patient data. Retailers deploy it to protect customer information and ensure secure transactions.
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