IBM Security QRadar and OpenText Enterprise Security Manager compete in the security information and event management (SIEM) category. IBM Security QRadar has an advantage due to its ease of use and scalability, making it a more attractive option for businesses seeking efficient deployment and comprehensive security monitoring.
Features: IBM Security QRadar is known for its scalability and ease of extracting information from raw logs, providing automatic log source identification and comprehensive security monitoring features like log management, SIEM, and compliance monitoring. OpenText Enterprise Security Manager excels in developing complex correlation rules with excellent parsing capabilities, making it appealing for those requiring advanced customization and flexibility.
Room for Improvement: IBM Security QRadar could enhance its graphing features, rule-based access controls, and user interface for a more intuitive incident response experience. It also needs improved visualization options for its dashboards. OpenText Enterprise Security Manager faces challenges with complex deployment and customization, along with performance issues, and could benefit from integrated threat intelligence and advanced rule creation to enhance its usability.
Ease of Deployment and Customer Service: IBM Security QRadar offers diverse deployment options, including on-premises, hybrid, and public cloud setups, providing flexibility for various business requirements. Its customer service is generally well-received, though it can occasionally have inconsistent response times. OpenText Enterprise Security Manager also supports multiple deployment environments but is noted for a complex initial setup reliant on technical expertise. While its customer service is considered good, it might face delays in providing solutions to complex issues.
Pricing and ROI: IBM Security QRadar is seen as expensive, with costs based on events per second (EPS) and additional charges for extra features and storage. Nonetheless, its comprehensive features and user-friendly nature contribute to a positive return on investment. OpenText Enterprise Security Manager is also considered pricey and is often recommended for larger deployments due to its customization capabilities which can justify its cost. Both products have high licensing fees, but their flexibility and depth of features usually offer significant returns when deployed effectively.
With SOAR, the workflow takes one minute or less to complete the analysis.
Investing this amount was very much worth it for my organization.
Support needs to understand the issue first, then escalate it to the engineering team.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
The answers received are not always satisfactory, requiring follow-up discussions.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
It lacks some capabilities compared to other tools available in the market.
The product has been stable so far.
I think QRadar is stable and currently satisfies my needs.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
This would help identify critical or high-priority alarms in QRadar.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
Splunk is more expensive than IBM Security QRadar.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
I would assess IBM Security QRadar's AI and machine learning capabilities as very helpful for threat detection and response.
We have FortiSOAR and IBM Resilient for IBM Security QRadar orchestration.
The ability to interpret data is highly valued.
| Product | Market Share (%) |
|---|---|
| IBM Security QRadar | 7.2% |
| OpenText Enterprise Security Manager | 1.5% |
| Other | 91.3% |
| Company Size | Count |
|---|---|
| Small Business | 88 |
| Midsize Enterprise | 36 |
| Large Enterprise | 102 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 14 |
| Large Enterprise | 57 |
IBM Security QRadar (recently acquired by Palo Alto Networks) is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.
IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats.
IBM QRadar Log Manager
To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.
Some of QRadar Log Manager’s key features include:
Reviews from Real Users
IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.
Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
