Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"The most valuable feature is the duplication."

"Our customers are happy with the product’s functionality."

"The ROI is very good because of the speed of the backup."

"The most valuable feature of Arcserve UDP is live replication."

"Easy restoration and the solution works quickly."

"One of the things that I do like about it is that it has a very good deduplication feature."

"The solution has no limitations because it does backup for Linux and Windows."

"It is a very stable solution...It is a scalable solution."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The most valuable feature is the backups."

"Backups are very slow and time consuming."

"The time to backup servers that sit in DMZ must be improved."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

"The initial setup was complex."

"Licensing can be quite difficult."

"Licensing is an area that needs improvement."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"I feel that the product is fairly priced."

"The solution is priced well compared to other solutions."

"As an MSP partner, I believe that the prices are fair."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."