Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"It allows us to back up all the servers and centrally manage them."

"It is a very stable solution...It is a scalable solution."

"The most valuable feature is the duplication."

"I would recommend it if there is a general case."

"The ROI is very good because of the speed of the backup."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The most valuable feature is the backups."

"The solution can improve by allowing older versions to support the latest version of the OS."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"Backups are very slow and time consuming."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"The solution's reporting could be improved and should provide customized reports."

"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."

"The tool doesn't provide cloud integration in India."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"In comparison to other vendors, it is a low-cost solution."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"The price of StorageCraft ShadowProtect is competitive in the market."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"It is approximately $400 to purchase a virtual service outright."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."