Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"The ROI is very good because of the speed of the backup."

"It's simple to set up."

"It is easy to configure."

"The most valuable feature is the duplication."

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"The product's deployment process was straightforward."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The most valuable feature is the backups."

"Its interface can be improved. I find it unintuitive."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"The time to backup servers that sit in DMZ must be improved."

"The product is not user-friendly."

"We have to use a Microsoft hypervisor for installation which is expensive."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"As an MSP partner, I believe that the prices are fair."

"The solution is expensive."

"The solution is priced well compared to other solutions."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"I feel that the product is fairly priced."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."