Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"Instant recovery is the most valuable feature of Arcserve UDP."

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"It's an extraordinary product."

"The ROI is very good because of the speed of the backup."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

"The solution has no limitations because it does backup for Linux and Windows."

"Easy to use, good stability, and disk space gain with greater data protection and we were able to replicate the environment to another place or other platform at no additional cost."

"The most valuable feature is the backups."

"The technical support has been very good."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"They could work on their marketing approach. I don't see many people leveraging it."

"Customer service and support need to be improved. Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"The reason for this is that the support network for Arcserve appliances is not available in most of the countries outside USA or EU to replace broken units in less than 15 days."

"We have to use a Microsoft hypervisor for installation which is expensive."

"Every time I change the disc, I have to do a full backup."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

"The tool doesn't provide cloud integration in India."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"I wouldn't use it. It failed me every time I tried to use it in a real-life scenario."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"As an MSP partner, I believe that the prices are fair."

"The solution is expensive."

"The pricing is moderate."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"The solution is not very expensive, but it is not cheap."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."