Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

Arcserve UDP and StorageCraft ShadowXafe [EOL] are both solutions in the Backup and Recovery category. Additionally, 85% of Arcserve UDP users are willing to recommend the solution.

Arcserve UDP

Read 44 Arcserve UDP reviews

4,531 Views
3,761 Comparison Views

85% willing to recommend

StorageCraft ShadowXafe [EOL]

Read 2 StorageCraft ShadowXafe [EOL] reviews

0% willing to recommend

Arcserve UDP

StorageCraft ShadowXafe [EOL]

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Executive Summary

We performed a comparison between Arcserve UDP and StorageCraft ShadowXafe [EOL] based on real PeerSpot user reviews.

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May 2026

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Helped 895,399 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Backup and Recovery (28th), Disaster Recovery (DR) Software (18th)

StorageCraft ShadowXafe [EOL]

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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reviewer1281621

Founder/CEO at a tech services company with 1-10 employees

An expensive next-generation data recovery and backup software solution with poor data restoration

Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Arcserve UDP's integration with multiple operating systems is very good and very efficient, which brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem."

"Instant recovery is the most valuable feature of Arcserve UDP."

"Arcserve is user-friendly and allows us to back up all the servers and centrally manage them."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"Easy to use, good stability, and disk space gain with greater data protection and we were able to replicate the environment to another place or other platform at no additional cost."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups, as the compressed backed-up files do not take up as much storage and the incremental backups can be done in one minute and be backed up on a disc very fast."

"The backup is the most valuable feature. It also makes storage very easy."

More Arcserve UDP pros

"The technical support has been very good."

"The most valuable feature is the backups."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

Cons

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself."

"Every time I change the disc, I have to do a full backup."

"Taking a snapshot level backup with this solution is very slow compared to other products."

"They could work on their marketing approach. I don't see many people leveraging it."

"Customer service and support need to be improved. Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"The high use of RAM memory is a headache for those who want to implement the system with all the resources in use."

"The product is not user-friendly."

"It takes much time to verify and consolidate images for backups."

More Arcserve UDP cons

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"I wouldn't use it. It failed me every time I tried to use it in a real-life scenario."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

Pricing and Cost Advice

"The solution is not very expensive, but it is not cheap."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"The pricing is moderate."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"As an MSP partner, I believe that the prices are fair."

"The solution is expensive."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"I feel that the product is fairly priced."

More Arcserve UDP pricing and cost advice

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

10%

Marketing Services Firm

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	9
Large Enterprise	9

No data available

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What needs improvement with StorageCraft ShadowProtect?

One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...

See all answers

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Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 9% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 5% of the time

Commvault Cloud vs Arcserve UDP

Compared 4% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 3% of the time

Rubrik vs Arcserve UDP

Compared 3% of the time

More Arcserve UDP Competitors

NetVault Plus vs StorageCraft ShadowXafe [EOL]

Compared 100% of the time

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Product Reports

Buyer's Guide

Arcserve UDP

May 2026

Download Arcserve UDP product report

Buyer's Guide

Backup and Recovery

May 2026

Download StorageCraft ShadowXafe [EOL] product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

ShadowXafe

Overview

Arcserve UDP provides comprehensive data protection with features like global deduplication, instant recovery, and virtual standby, supporting efficient backup and recovery across various environments.

Arcserve UDP is designed for seamless data protection and recovery, integrating efficiently across multiple platforms and environments. Its features like global deduplication and cloud integration enhance data protection strategies. The user-friendly interface allows for easy configuration, ensuring quick recovery and enhancing business continuity. While facing challenges in speed and outdated infrastructure compatibility, enhancements in disaster recovery, security, and licensing can improve user experience. Arcserve UDP supports a wide range of backup scenarios including server, file, and VM protection for on-premises and hybrid environments, ensuring reliable backup and recovery solutions.

What are the key features of Arcserve UDP?

Global Deduplication: Reduces storage requirements by eliminating duplicate data.
Instant Recovery: Provides immediate data access post-outage.
Virtual Standby: Enables rapid failover to minimize downtime.
Cross-Platform Support: Supports multiple OS for flexible deployment.
Cloud Integration: Seamlessly integrates with cloud services for expanded storage.
Compression & Replication: Enhances storage capabilities and data redundancy.

What benefits can users expect from Arcserve UDP?

Ease of Configuration: Simplifies setup and management, saving time.
Business Continuity: Ensures operational uptime through rapid recovery.
Cost Efficiency: Streamlines backup processes to reduce costs.
Data Protection: Offers robust features for comprehensive data safeguarding.
Virtualization Support: Optimizes backup strategies for virtual environments.
Flexibility: Adapts to diverse IT infrastructures and backup scenarios.

Arcserve UDP is widely implemented in industries like finance, manufacturing, and education for its ability to handle diverse backup scenarios without user intervention. Organizations rely on it for server, file, and VM backups, ensuring disaster recovery and continuous availability. Its decompression feature and support for virtualization and SQL database high availability meet the needs of demanding sectors, providing reliable data protection and cost-effective solutions.

Arcserve

StorageCraft Technology Corporation is a premier backup and disaster recovery software company. StorageCraft focuses on providing best-in-class backup, disaster recovery, system migration and data protection solutions for virtual and physical environments. StorageCraft delivers software products that reduce downtime, improve security and stability for systems and data and lower the total cost of ownership for servers, desktops and laptops.

Arcserve

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Kawasaki, NASA, Amazon, Sonic, Callaway

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: May 2026.

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