Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"The backup is the most valuable feature. It also makes storage very easy."

"Our customers are happy with the product’s functionality."

"It is easy to configure."

"The most valuable feature is the duplication."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"The most valuable feature of Arcserve UDP is live replication."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The most valuable feature is the backups."

"We could not go into granular details of retrieving backup information."

"Every time I change the disc, I have to do a full backup."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"They could work on their marketing approach. I don't see many people leveraging it."

"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."

"The solution's reporting could be improved and should provide customized reports."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"It is approximately $400 to purchase a virtual service outright."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"There is an annual license required for this solution and it is priced well."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"The price of this product is high and it should be lower."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."