Commvault Cloud vs StorageCraft ShadowXafe [EOL] comparison

Why PeerSpot?

Commvault and Arcserve are both solutions in the Backup and Recovery category. Additionally, 95% of Commvault users are willing to recommend the solution.

Commvault Cloud

Read 113 Commvault Cloud reviews

33,575 Views
18,466 Comparison Views

95% willing to recommend

StorageCraft ShadowXafe [EOL]

Read 2 StorageCraft ShadowXafe [EOL] reviews

0% willing to recommend

Commvault Cloud

StorageCraft ShadowXafe [EOL]

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Executive Summary

We performed a comparison between Commvault Cloud and StorageCraft ShadowXafe [EOL] based on real PeerSpot user reviews.

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Backup and Recovery

October 2026

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Helped 920,336 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

113

Ranking in other categories

Backup and Recovery (6th), eDiscovery (2nd), Cloud Backup (6th), Disaster Recovery as a Service (4th), Disaster Recovery (DR) Software (10th), SaaS Backup (3rd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

StorageCraft ShadowXafe [EOL]

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Sanjay Singh Bisht

Assistant Manager at a outsourcing company with 51-200 employees

Unified data protection has simplified hybrid backups and has improved ransomware recovery speed

Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.

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reviewer1281621

Founder/CEO at a tech services company with 1-10 employees

An expensive next-generation data recovery and backup software solution with poor data restoration

Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The return points are very valuable."

"I recommend the Commvault HyperScale X for its enhanced quality, performance focus, and data isolation."

"The most helpful features of Commvault Cloud are its extensive capabilities, as they are in a position to take care of whatever use case presented to it."

"What is most valuable to me are the search features, where you can search through large backup data sets and find what you're looking for. Our data sets are so big that we're over the petabyte mark. To find a specific file for a specific user out of 10,000 users is a challenge... If we can glean from them a general description of where it might be, the search feature comes in very handy to actually locate it and restore it for them."

"The data protection itself is very good compared to other products."

"Commvault is my number one for ability to easily manage very complex environments with very little administrative effort."

"We are very happy now with the technical support, as it is Indian."

"The initial setup is straightforward."

More Commvault Cloud pros

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The technical support has been very good."

"The most valuable feature is the backups."

Cons

"I think there is room for improvement with the reports. They are a little poor."

"What I need is deeper CLI documentation for both QCommand and SQL queries."

"I need documentation for Azure backups."

"The product does not provide an option to save a copy of data on-premises."

"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."

"Adding new users who are non-technical can be a little challenging."

"If I were to ask them to work on something, it would be the fidelity of the alerts that occur. They should tell me if it is a real event or not. It is easy for it to identify that something hit it but give me more information. They can build AI into the engine so that I get better output from an alert to tell me if I should really be interested in that or not."

"Commvault should keep and continue to develop the Java GUI."

More Commvault Cloud cons

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"I wouldn't use it. It failed me every time I tried to use it in a real-life scenario."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

Pricing and Cost Advice

"The price is not cheap, but when you compare it to the other products they are all almost the same level in terms of price."

"Commvault is quite high in terms of pricing and licensing."

"In India, this is a very expensive product."

"Commvault is more expensive than Veeam, which is the reason that we are changing to Veeam for cloud environments."

"The price could always be lower."

"The license is paid on an annual basis and the price is reasonable."

"The licensing costs are determined on a yearly basis. It might be around $40,000 or $50,000. There are no costs in addition to the standard licensing fees."

"The solution is expensive, but it is worth the money."

More Commvault Cloud pricing and cost advice

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."

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Top Industries

By visitors reading reviews

Manufacturing Company

11%

Financial Services Firm

10%

Computer Software Company

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	58
Midsize Enterprise	24
Large Enterprise	82

No data available

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...

See all answers

What is your primary use case for ThreatWise?

Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...

See all answers

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Comparisons

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Compared 2% of the time

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Compared 17% of the time

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Product Reports

Buyer's Guide

Commvault Cloud

October 2026

Download Commvault Cloud product report

Buyer's Guide

Backup and Recovery

October 2026

Download StorageCraft ShadowXafe [EOL] product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

ShadowXafe

Overview

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

StorageCraft Technology Corporation is a premier backup and disaster recovery software company. StorageCraft focuses on providing best-in-class backup, disaster recovery, system migration and data protection solutions for virtual and physical environments. StorageCraft delivers software products that reduce downtime, improve security and stability for systems and data and lower the total cost of ownership for servers, desktops and laptops.

Arcserve

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Kawasaki, NASA, Amazon, Sonic, Callaway

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Dell Technologies and others in Backup and Recovery. Updated: October 2026.

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