Commvault Cloud vs StorageCraft ShadowXafe [EOL] comparison

Commvault and Arcserve are both solutions in the Backup and Recovery category. Additionally, 95% of Commvault users are willing to recommend the solution.

Commvault Cloud

Read 113 Commvault Cloud reviews

29,414 Views
16,766 Comparison Views

95% willing to recommend

StorageCraft ShadowXafe [EOL]

Read 2 StorageCraft ShadowXafe [EOL] reviews

0% willing to recommend

Commvault Cloud

StorageCraft ShadowXafe [EOL]

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Commvault Cloud and StorageCraft ShadowXafe [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery.

To learn more, read our detailed Backup and Recovery Report (Updated: July 2026).

Buyer's Guide

Backup and Recovery

July 2026

Download the complete report

Helped 908,344 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

113

Ranking in other categories

Backup and Recovery (4th), eDiscovery (2nd), Cloud Backup (4th), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

StorageCraft ShadowXafe [EOL]

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Sanjay Singh Bisht

Server Administrator at a outsourcing company with 51-200 employees

Unified data protection has simplified hybrid backups and has improved ransomware recovery speed

Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.

Read full review

reviewer1281621

Founder/CEO at a tech services company with 1-10 employees

An expensive next-generation data recovery and backup software solution with poor data restoration

Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"They have a strong development team and are market leaders in the space."

"Commvault just doesn't have any weaknesses in their product lineup, so it is the ability to do everything that really sets Commvault apart."

"I recommend the Commvault HyperScale X for its enhanced quality, performance focus, and data isolation."

"Everything is flexible in the web console."

"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."

"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."

"Their support is awesome."

"What I like about Commvault is that it's very robust."

More Commvault Cloud pros

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The most valuable feature is the backups."

"The technical support has been very good."

Cons

"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."

"Commvault could improve in the area of monitoring and notification services."

"Commvault's price is quite high."

"One issue we face is the complexity of the console. That could be improved on."

"They can improve the VMware recovery and VMware backup. There is an improvement area on the VMware infrastructure. They can make available what they call a VSA proxy. They can have an appliance-type setup to deploy VSA backups and help recover quicker. They can have an appliance ready. Instead of having to have a server dedicated to that and installing software on a server, they can just provide an actual appliance for that."

"The product is a bit complex."

"The solution requires improvement with its connection and bandwidth."

"Virtual machines backup window in GUI is not user friendly. Some improvements should be done to better user experience."

More Commvault Cloud cons

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"I wouldn't use it. It failed me every time I tried to use it in a real-life scenario."

Pricing and Cost Advice

"The licensing costs are determined on a yearly basis. It might be around $40,000 or $50,000. There are no costs in addition to the standard licensing fees."

"HyperScale X is expensive."

"Originally, it was really attractive when we were deployed on-prem. They have since built and moved it to the cloud, which I am a big fan of. I have all my security tools in the cloud, but it came with a significant increase in pricing. We ended up negotiating a better price because we have been a long-term customer, and I have also spoken on their behalf quite a few times, but if I have to buy it at its current rate, I am not sure if I would be a customer. It is expensive."

"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."

"The solution is licensed based on the number of objects that we're going to back up, and that's a known quantity. As a result, we get predictable costs for our backup requirements."

"Its cost is reasonable, but anybody else can do better benchmarking."

"Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair."

"Commvault's license fee is per server-based."

More Commvault Cloud pricing and cost advice

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."

See which vendors are best for you

Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.

See recommendations

908,344 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Construction Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	58
Midsize Enterprise	24
Large Enterprise	82

No data available

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...

See all answers

What is your primary use case for ThreatWise?

Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...

See all answers

Ask a question

Earn 20 points

Comparisons

Rubrik vs Commvault Cloud

Compared 7% of the time

Veeam Data Platform vs Commvault Cloud

Compared 7% of the time

Cohesity DataProtect vs Commvault Cloud

Compared 3% of the time

AWS Backup vs Commvault Cloud

Compared 2% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 2% of the time

More Commvault Cloud Competitors

NetVault Plus vs StorageCraft ShadowXafe [EOL]

Compared 52% of the time

Veeam Data Platform vs StorageCraft ShadowXafe [EOL]

Compared 26% of the time

More StorageCraft ShadowXafe [EOL] Competitors

Product Reports

Buyer's Guide

Commvault Cloud

August 2026

Download Commvault Cloud product report

Buyer's Guide

Backup and Recovery

July 2026

Download StorageCraft ShadowXafe [EOL] product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

ShadowXafe

Overview

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

StorageCraft Technology Corporation is a premier backup and disaster recovery software company. StorageCraft focuses on providing best-in-class backup, disaster recovery, system migration and data protection solutions for virtual and physical environments. StorageCraft delivers software products that reduce downtime, improve security and stability for systems and data and lower the total cost of ownership for servers, desktops and laptops.

Arcserve

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Kawasaki, NASA, Amazon, Sonic, Callaway

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: July 2026.

DOWNLOAD NOW

908,344 professionals have used our research since 2012.

See our list of best Backup and Recovery vendors.

We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.