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N-able Cove Data Protection vs StorageCraft ShadowXafe [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

N-able Cove Data Protection
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
23
Ranking in other categories
Backup and Recovery (33rd), Cloud Backup (18th), SaaS Backup (8th), MSP Backup (1st)
StorageCraft ShadowXafe [EOL]
Average Rating
0.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Per MøllerJacobsen - PeerSpot reviewer
Delivers cost-effective data backup with room for search improvements
The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for something—you need to know where it was and when it was there to restore it, plus it would be nice to take out data from Microsoft 365 in some portable format, which is currently not an option. I would like to extract the data from Microsoft 365 in a portable format, something like a database or maybe just to take out a PST file or SharePoint and Teams files to the file system. Especially in these times, where we discuss potential risks with the Microsoft cloud for European companies, companies would want to know how to access their data from the backup if they suddenly don't have a tenant. I believe there should be the ability to take out data from Microsoft 365 in a portable format. I know that Cohesity is working on making such a thing. It's not there yet; I asked last week for something for forensics, and the support team said it's not possible yet, but I know from our technical account manager they are working on some solutions.
YH
Provides good technical support and effective backup features
We use StorageCraft ShadowXafe as a data protection solution The most valuable feature is the backups. StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery. Additionally, there should be two connection engines to the physical server. I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuables feature is the alerts and monitoring that catches the failed backups."
"It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network."
"The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."
"The most valuable feature of N-able Cove Data Protection is its ease of use."
"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"N-able Cove Data Protection is user-friendly and straightforward, and the dashboard is clear."
"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."
"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."
"The most valuable feature is the backups."
"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."
 

Cons

"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."
"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"We would like to have better reporting."
"Integration with a hybrid cloud is something that I found complicated."
"A disaster recovery console would be an improvement for the product."
"There could be a possibility to create a local NAS backup for infrastructure."
"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."
"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."
"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."
 

Pricing and Cost Advice

"Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."
"The pricing of SolarWinds seems to be fair compared to the rest of the industry."
"The pricing is very competitive and it's well worth the price."
"I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."
"The pricing, for now, is good. The package that they gave us recently is pretty good. It depends on how many clients you have, and you pay for certain terabytes per license. These terabytes, if not used, are pooled together."
"The price isn't extreme, but I'd love to pay less."
"When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."
"N-able Cove Data Protection is an averagely-priced product."
"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
9%
Manufacturing Company
8%
Real Estate/Law Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise1
No data available
 

Questions from the Community

What do you like most about N-able Backup?
The initial setup of N-able Cove Data Protection was very easy.
What is your experience regarding pricing and costs for N-able Backup?
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
What needs improvement with N-able Backup?
The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for s...
Ask a question
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Also Known As

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
ShadowXafe
 

Overview

 

Sample Customers

Computer Depot, Leading Edge Computers, IT Logic Australia
Kawasaki, NASA, Amazon, Sonic, Callaway
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