Arcserve UDP vs Rubrik vs Unitrends comparison

Read 95 Rubrik reviews

17,857 Views
13,036 Comparison Views

97% willing to recommend

Read 34 Unitrends reviews

911 Views
856 Comparison Views

84% willing to recommend

Arcserve UDP

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Arcserve UDP, Rubrik, and Unitrends based on real PeerSpot user reviews.

Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery.

To learn more, read our detailed Backup and Recovery Report (Updated: June 2025).

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Backup and Recovery

June 2025

Helped 861,803 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Rubrik is 7.5%, up from 7.4% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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AmarpreetSingh

Technical Architect at Wipro Limited

Optimal data security and management achieved with smooth deployment and strong support

I plan to expand the number of users for Rubrik in the future. Currently, I have approximately 10 to 12 customers on Rubrik, as we are partners to Rubrik and a service provider, SIS. I am working with large to medium organizations, not small ones. Regarding Artificial Intelligence, Rubrik is in the initial phase, and I am expecting more from them. I can give them seven out of ten for their improvements in that area. I would recommend Rubrik to other organizations because it is easy to install, easy to manage, and very compact in terms of a solution, with good support from Rubrik. These features allow it to match from small scale to large scale customers very easily. The number of people who usually take part in maintenance from my side depends on the customer size. For large customers, we involve four to five people, but for small customers, one person is enough. I rate Rubrik eight out of ten.

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Todd Guthrie

Director Of Information Technology at Creation Technologies

The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive

I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ease of use is the best feature of the product."

"The product provides instant and virtual standbys."

"I would recommend it if there is a general case."

"It is easy to configure."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"The data protection functionality is the most valuable feature of this solution."

"Our customers are happy with the product’s functionality."

"The backup is the most valuable feature. It also makes storage very easy."

More Arcserve UDP pros

"In the event of any issues or questions, the support is top-notch. We rarely need to use support, but when they are needed, they are always quick to respond and very knowledgeable."

"Rubrik has made the process to manage backup and recovery painless. This frees up more time to work on other projects."

"They have a great PowerShell module and easy mediums to speak to the people who create and enhance them."

"Automation functions, image based backup, and the ability to instantly recover anything from files to databases."

"The file search feature across all backups has been helpful."

"It has reduced our maintenance efforts. The amount of time and effort that would have gone in troubleshooting various issues related a data crash has been addressed by Rubrik. So, it has helped to improve our productivity. The data is being captured about our customers periodically that is secure and safe."

"Its reporting is most valuable. I like how it reports that everything is successfully backed up. It provides a summarized report that I can give to auditors and management."

"Since switching to Rubrik, our backup times have decreased significantly, going from two and a half days to one and a half hours for certain systems."

More Rubrik pros

"The simple and fast restore routine."

"It's not easy to scale it."

"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."

"When I have had to use tech support, they've been very good."

"Iinstant recovery (allows a spin-up of your image as a VM on the appliance)."

"The predictive analytics are great and the reporting is awesome."

"I really like the reporting options you get for various email reports."

"Being an appliance-based solution, we were able to migrate backup solutions without having to purchase a lot of hardware separately."

More Unitrends pros

Cons

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"The tool doesn't provide cloud integration in India."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"The product is not user-friendly."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"Its interface can be improved. I find it unintuitive."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"The solution can improve by allowing older versions to support the latest version of the OS."

More Arcserve UDP cons

"I would improve the cost part of Rubrik; they should improve in that area."

"There is always room for improvement with some shortcuts for the web interface. They could make it even more beautiful."

"The deployment and configuration of the backup service is something that could be streamlined a little bit, particularly when you're trying to do a SQL workload. You have to install a backup service on the server. You only have to do it once and then you're done, but you have to do that on every server that you want to protect."

"Capacity reports could definitely be improved. It's hard to determine what is using the space and why. For instance, you can see that some host is using 2 TB on the Rubrik node and the disk space on that host is 400 GBs. It's hard to explain how there can be 2 TBs of data on local storage when nothing has changed on the host for the past three days."

"Could be improved from an analytics point of view."

"They support Hyper-V and it works with our CloudOut, the cloud DR, but they seem to add features for VMware first and Hyper-V gets added second or sometimes several releases after the VMware feature comes out."

"It does not offer image-level backups for Hyper-V 2012."

"I would like to see the entire Office 365 product suite backed up by Rubrik. For instance, they do SharePoint and Exchange online, but they don't back up Microsoft Teams. So, I would like to see more of the Office 365 suite added into their backup capabilities."

More Rubrik cons

"The solution’s support and onboarding process needs to be improved."

"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."

"Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."

"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."

"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."

"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."

"Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to find."

"Unitrends can be challenging to scale."

More Unitrends cons

Pricing and Cost Advice

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"The price of this product is high and it should be lower."

"The solution is expensive."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

More Arcserve UDP pricing and cost advice

"Rubrik is not cheap. Hopefully, you can archive your data on cheap storage to keep the investment minimal."

"There are additional costs like maintenance, and there are some features on their central management piece that don't come with our licensing."

"We pay annually for the license for Rubrik. There are no additional costs. Initially, we needed to set it up, negotiate and finalize the offer."

"I don't remember the cost, but I know that for Veeam, we were spending almost $250,000 a year for 205 licenses. It was an enterprise version. When we purchased Rubrik, it was just a little bit more. It was not a terribly huge amount, and if I recall, that was for three years of support as well. So, Veeam priced itself out of the market at a certain point in time."

"When we compared the overall costs, Rubrik was cheaper because the engineering and operational side required FAR LESS dedication. So, all in all, they actually were cheaper than the competition."

"I rate the tool's pricing a six out of ten."

"The solution is expensive for small businesses."

"Rubrik is an expensive solution."

More Rubrik pricing and cost advice

"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."

"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."

"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."

"Their licensing depended on the number of CPUs you had."

"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."

"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."

"Pricing model constantly changes."

"Unitrends is an expensive solution."

More Unitrends pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Non Profit

10%

Manufacturing Company

Financial Services Firm

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

13%

Retailer

11%

Manufacturing Company

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-ten...

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could de...

Which would you choose - Rubrik or Veeam Backup & Replication?

Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting...

What do you like most about Rubrik?

It's easy to manage and has an innovated solution.

What is your experience regarding pricing and costs for Rubrik?

Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.

What do you like most about Unitrends?

The most valuable feature of Unitrends for me is the automated feedback

What is your experience regarding pricing and costs for Unitrends?

Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance ...

What needs improvement with Unitrends?

In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had ...

Veeam Data Platform vs Arcserve UDP

Comparisons

Compared 35% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 12% of the time

HPE StoreOnce vs Arcserve UDP

Compared 5% of the time

Arcserve Backup vs Arcserve UDP

Compared 5% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 5% of the time

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Commvault Cloud vs Rubrik

Compared 16% of the time

Veeam Data Platform vs Rubrik

Compared 11% of the time

Cohesity DataProtect vs Rubrik

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Rubrik

Compared 6% of the time

Azure Backup vs Rubrik

Compared 6% of the time

More Rubrik Competitors

Veeam Data Platform vs Unitrends

Compared 56% of the time

Commvault Cloud vs Unitrends

Compared 10% of the time

Acronis Cyber Protect vs Unitrends

Compared 10% of the time

Veritas Backup Exec vs Unitrends

Compared 9% of the time

More Unitrends Competitors

Product Reports

Download Arcserve UDP product report

Arcserve UDP

July 2025

Download Rubrik product report

June 2025

Download Unitrends product report

June 2025

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

No data available

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Rubrik is a backup and recovery solution that can be used as a converged data management platform for physical, virtual, and hybrid environments. The solution works to protect your data and applications from ransomware, operational failures, and rogue employees, and also helps your organization simplify data management and accelerate cloud mobility. In addition, Rubrik is designed for cloud integration and infinite scalability to enable hybrid cloud for all enterprises.

Rubrik’s software is also built to support most operating systems, databases, hypervisors, clouds, and SaaS applications, and the solution integrates with on-premises hardware if necessary.

Rubrik Features

Rubrik has many valuable key features. Some of the most useful ones include:

Instant recovery
Live-restore
Single console
Automatic incremental backups
Policy-driven automation
Instant search
Live Mount capability
Compliance and capacity customized reporting
Quick and efficient snapshots
Multiple backup destinations
Deduplication and file compression
Intuitive web interface
Good performance
Easy to use
Low maintenance
Flexible deployment

Rubrik Benefits

There are several benefits to implementing Rubrik. Some of the biggest advantages the solution offers include:

Single policy engine: Because Rubrik is policy-driven, it functions through a single policy engine that orchestrates service level agreements (SLAs) across the data lifecycle. Management is automated through one programmatic interface.

Customized reports: With Rubrik, you can create customized reports and utilize data visualizations.

Advanced security: Regardless of location, data remains secure in transit and at rest throughout its lifecycle, as it is stored and backed up.

Compliance: With Rubrik, you gain granular role-based access control while automating compliance reporting, which helps complete various industry and internal audits.

Reviews from Real Users

Below are some reviews and helpful feedback written by Rubrik users.

PeerSpot user Chadd B., System Administrator at a manufacturing company, says, “The solution is easy to use with an intuitive web interface, helpful support, good performance, and saves us time. The most valuable feature is the Instant Recovery, where we can restore a VM or SQL database or any server or application, and have it up and running on their appliance within a few seconds. The VM backup and the SQL backup are blazingly fast for both backup and recovery.”

A Storage Administrator at a healthcare company explains that the solution “Cut our backup management time significantly, and the near-instant recovery reduces our downtime. He also comments that “The scalability is wonderful. That is one of our biggest advantages with this.”

Burhan S., Systems Engineer at Harvard University, mentions, "There is a live-restore feature, their Live Mount, and the way it works we can instantly recover a VM, a past backup, to be directly attached to our VMware environment. Rubrik will act as a disk for it. It's like an instant restore. Within a few minutes our VM is up and running. And then, if we want to restore it, we can just migrate it to our actual storage."

Kevin M., Head Of Operations at University of Reading, states, “The solution’s SLA-based functionality means we don't have to manually manage backup windows, and recovery times have been notably reduced. Its web interface is really easy to use. It's just click and go. It's fast and intuitive. We've never had any problems in navigating.”

Organizations rely on Unitrends to back up and protect both physical and virtual servers with compatibility for legacy systems and an appliance model.

Unitrends supports Microsoft Hyper-V clusters, VMware ESXi clusters, SQL databases, and Exchange DAGs. Valuable for K-12 schools for continuous monitoring via a graphical interface, it also offers real-time synchronization, file restoration, report generation, email status updates, redundancy, and ransomware protection. Features include effective technical support, instant recovery, detailed reporting, real-time synchronization, global deduplication, cross-compatibility for OS backups, and frequent updates. Easy to install for Hyper-V appliances, the platform benefits users with its dashboard insights, saving time and ensuring reliability. While improvements are needed in high availability features, customer engagement, cloud capabilities, storage options, and the free version, the UI, configuration complexity, pricing, and support costs also demand attention. Users find scaling challenging and desire better feature parity with competitors, clearer recovery information, improved scripting, and flexible retention settings based on repository.

What are the most important features?

Effective technical support
Instant recovery
Detailed daily and email reporting
User-friendly interface
Real-time synchronization
Global deduplication
Cross-compatibility for diverse OS backups
Frequent updates
Ease of installation for Hyper-V appliances
Automated feedback
UniView features
Instant power-on
Cost-effective pricing
Time-saving dashboard insights

What benefits or ROI should users look for?

Time-saving features
Efficient data synchronization
Enhanced data recovery and protection
Accurate reporting and insights
Cost-effective and reliable solution

K-12 schools use Unitrends for continuous monitoring and verification via a graphical interface. Its real-time synchronization, file restoration, and report generation features support educational institutions' needs, ensuring data protection and operational efficiency.