

Veritas Backup Exec and Unitrends are leading backup solutions. Based on user reviews, Unitrends has an advantage due to its feature richness and responsive customer service.
Features: Veritas Backup Exec offers efficient recovery, smooth integration, and comprehensive support. Unitrends provides an extensive feature set, versatile functionality, and comprehensive backup options.
Room for Improvement: Veritas Backup Exec users experience occasional performance issues, desire more seamless updates, and seek enhanced scalability. Unitrends users want an improved upgrade process, better scalability, and refined performance.
Ease of Deployment and Customer Service: Veritas Backup Exec is noted for its straightforward deployment but has slower customer support. Unitrends is simple to deploy and has responsive customer service.
Pricing and ROI: Veritas Backup Exec is moderately priced and seen as cost-effective with good long-term ROI. Unitrends is more expensive but offers advanced features and solid ROI, making it a premium choice.
They remained dedicated during more complex problems, such as connecting to their external backup appliance.
They don't ask us to wait for a callback or create a ticket.
I see good technical engineer support resolving issues.
Now in the current version, I can run more than one process for backup in one job for more virtual machines.
It is easy to scale Veritas Backup Exec.
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading.
We need to have a proper image backup with a documented restore procedure, as some users were unable to do the image backup restoration due to driver issues or similar challenges.
Some technology improvement is needed to manage my basic business continuity plan.
I aim to monitor the functionality and probably find something this year to monitor logs from our backup system and storage and notify us about any unusual activities.
When I compare it with others, it is twice or three times cheaper.
The setup is a bit expensive at a corporate price
The impact of Unitrends' instant recovery features on strengthening data security measures is significant.
Veritas has technical compatibility with my hardware and other systems.
My customers find the normal file system backup features of Veritas Backup Exec effective and valuable.
It is very easy to add agents, add storage to take backups, and manage schedules.
| Product | Market Share (%) |
|---|---|
| Veritas Backup Exec | 1.4% |
| Unitrends | 0.5% |
| Other | 98.1% |

| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 16 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 15 |
| Large Enterprise | 29 |
Unitrends offers cloud replication, remote management, and instant recovery, making it highly versatile for backup needs across physical and virtual nodes. Its seamless functionality and robust support ensure enhanced operational efficiency.
Unitrends is known for its ability to integrate with physical and virtual environments, ideal for backing up Azure VMs, local systems, and diverse operating systems. Users employ Unitrends for daily backups, disaster recovery, and file recovery tasks, protecting servers, VMware, Hyper-V clusters, and legacy systems. Real-time synchronization and monitoring are key to its efficiency, although some areas like interface and support structure require refinement. Pricing and stability concerns, as well as SQL backup sensitivity, suggest room for improvement. Users often encounter issues with billing, renewals, and dual VPN support, seeking more scalable and affordable options.
What are the key features of Unitrends?In industries like healthcare, financial services, and education, Unitrends plays a critical role in maintaining data integrity and accessibility. It is implemented to simplify backup processes, minimize downtime, and ensure compliance with data protection regulations, offering a comprehensive security strategy.
Veritas Backup Exec is a unified data backup and recovery solution designed for small to midsize businesses. The software offers data protection for customers whether the data exists in physical, virtual, or cloud environments. Its main purpose is to ensure your business-critical data is never at risk of being lost, stolen, or corrupted.
Veritas Backup Exec Features
Veritas Backup Exec has many valuable key features. Some of the most useful ones include:
Veritas Backup Exec Benefits
Some of the benefits of using Veritas Backup Exec include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Veritas Backup Exec users.
An IT Network Analyst at a manufacturing company says, “The backup potential of the solution is very good. It's protected us in the past very well and allowed us to get up and running after an attack with minimal loss. As far as if we need to restore a file, the solution absolutely has improved the way our organization functions. It saves us a lot of time. We're backing up all of our servers with it.”
PeerSpot user Masoud G., Senior Network Administrator at MapnaBE, mentions, “I prefer to use a tape library and Veritas Backup Exec is fully compatible with different tape libraries. So I prefer this software. It also has easy user and file recovery.”
Kayode O., Chief Technology Officer at a tech company, explains, “This solution creates a differential backup to reduce storage requirements. This solution is not complex and you do not have to be too technical to use it. Veritas offers granular restore, which is an option that many other solutions do not have. It allows you to restore, for example, a single SharePoint document, rather than an entire site.”
Rowland G., Product Brand Manager at Epsidon Technology Distribution, states, “The one thing for the last 12 months which has been very good for Veritas was the instance-based license. This means that you're able to license per instance, not only per physical server. And also, the incremental backup which they introduced for virtual servers, where it makes it much quicker to restore, it just automatically is able to mount it back to the original backup. This makes it much quicker when you're doing the restore.”
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