Arcserve UDP vs Quest Rapid Recovery [EOL] comparison

Why PeerSpot?

Arcserve and Quest Software are both solutions in the Backup and Recovery category. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

6,280 Views
5,150 Comparison Views

85% willing to recommend

Quest Rapid Recovery [EOL]

Read 20 Quest Rapid Recovery [EOL] reviews

90% willing to recommend

Arcserve UDP

Quest Rapid Recovery [EOL]

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 26, 2025

Arcserve UDP and Quest Rapid Recovery [EOL] are both competing in the backup and recovery solutions market. Arcserve UDP seems to have the upper hand due to its comprehensive features, cost-effectiveness, and support for diverse environments.

Features: Arcserve UDP supports physical systems, boasts global deduplication, and offers cloud integration. It includes the virtual standby feature for immediate recovery and supports a variety of hybrid environments. Quest Rapid Recovery [EOL] offers speed and reliability, with features like mounting backups as drives for ease of access and replication efficiency. It provides robust point-in-time recovery options and simple user interface that enhances recovery operations.

Room for Improvement: Arcserve UDP could improve its integration with more cloud platforms and address the high RAM usage noted during deduplication. Simplifying backup configurations and enhancing Linux appliance support are areas needing attention. Quest Rapid Recovery [EOL] could improve its simultaneous support for physical and virtual environments, enhance traffic security, and increase backup speed and system responsiveness during large restores.

Ease of Deployment and Customer Service: Arcserve UDP supports diverse deployment types, including on-premises and hybrid cloud, but has mixed reviews for technical support, with delays and a lack of expertise in some regions noted. Quest Rapid Recovery [EOL] primarily offers on-premises deployment and is generally praised for its technical support, though some users experience delays and a lack of proactive solutions.

Pricing and ROI: Arcserve UDP is typically seen as reasonably priced and provides good value with features like global deduplication and robust cloud integration, leading to significant savings and a high ROI. Quest Rapid Recovery [EOL] is perceived as expensive for basic virtual backups, but it provides strong ROI through its deduplication and rapid recovery features, which are essential for minimizing downtime and improving efficiency.

To learn more, read our detailed Backup and Recovery Report (Updated: September 2026).

Buyer's Guide

Backup and Recovery

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Backup and Recovery (31st), Disaster Recovery (DR) Software (17th)

Quest Rapid Recovery [EOL]

Average Rating

8.8

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

Read full review

Ujwal Sawant

Technical Manager at Optimistic Technology Solutions Pvt Ltd

Reliable and efficient for our data backup needs

I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the replication to the cloud and the deduplication."

"It is a very stable solution...It is a scalable solution."

"The most valuable feature of Arcserve UDP is its decompression capability."

"The product's deployment process was straightforward."

"The most valuable feature is the duplication."

"Their technical support is excellent."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want, I do not have to restore the whole virtual machine, I can just right-click, open it in Arcserve view, and copy anything I want to add to the production, and the restore function is very fast, which is a huge benefit."

"It's simple to set up."

More Arcserve UDP pros

"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."

"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."

"The solution is a great backup for the retail environment."

"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."

"It is pretty simple to set up and use, the ease of use has reduced the administration time involved in our backup and recovery operations, and I can sleep easily at night knowing that I've got one of the best solutions in place for the school."

"The best feature of the solution is the user interface."

"You can go for this solution; it is a very dependable solution, and we can be confident that this recovery software is working very well."

"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."

More Quest Rapid Recovery [EOL] pros

Cons

"We could not go into granular details of retrieving backup information."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"This solution is very slow; if you select all of the servers, it runs for a long time, and even a full night is not enough to perform a backup."

"The solution's reporting could be improved and should provide customized reports."

"The initial setup was complex, but with the help of our IT and engineering staff, it was quite straightforward."

"Licensing is an area that needs improvement."

"Customer service and support need to be improved. Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

More Arcserve UDP cons

"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."

"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."

"There is room for improvement in customer service and support. I would like to see faster response time."

"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."

"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."

"It's very expensive which is why I want to drop it."

"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."

"The archive feature is a little cryptic. I don't think that it is very understandable."

More Quest Rapid Recovery [EOL] cons

Pricing and Cost Advice

"The solution is expensive."

"As an MSP partner, I believe that the prices are fair."

"The price of this product is high and it should be lower."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The solution is not very expensive, but it is not cheap."

More Arcserve UDP pricing and cost advice

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

"Its price is okay. It is reasonable in terms of the way it works."

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

"I don't think the licensing for the product is very expensive."

"The pricing is on the higher end."

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

More Quest Rapid Recovery [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

12%

Construction Company

11%

Manufacturing Company

10%

Computer Software Company

Outsourcing Company

17%

Comms Service Provider

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	9
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	2

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What needs improvement with StorageCraft ShadowProtect?

One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...

See all answers

What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

See all answers

What needs improvement with Quest Rapid Recovery?

The product is expensive.

See all answers

What is your primary use case for Quest Rapid Recovery?

We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 8% of the time

Commvault Cloud vs Arcserve UDP

Compared 4% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 4% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 3% of the time

Rubrik vs Arcserve UDP

Compared 3% of the time

More Arcserve UDP Competitors

NetVault Plus vs Quest Rapid Recovery [EOL]

Compared 7% of the time

NAKIVO Backup & Replication vs Quest Rapid Recovery [EOL]

Compared 6% of the time

Veeam Data Platform vs Quest Rapid Recovery [EOL]

Compared 6% of the time

Commvault Cloud vs Quest Rapid Recovery [EOL]

Compared 5% of the time

Iron Mountain Connect vs Quest Rapid Recovery [EOL]

Compared 5% of the time

More Quest Rapid Recovery [EOL] Competitors

Product Reports

Buyer's Guide

Arcserve UDP

September 2026

Download Arcserve UDP product report

Buyer's Guide

Quest Rapid Recovery [EOL]

September 2026

Download Quest Rapid Recovery [EOL] product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Dell AppAssure

Overview

Arcserve UDP provides comprehensive data protection with features like global deduplication, instant recovery, and virtual standby, supporting efficient backup and recovery across various environments.

Arcserve UDP is designed for seamless data protection and recovery, integrating efficiently across multiple platforms and environments. Its features like global deduplication and cloud integration enhance data protection strategies. The user-friendly interface allows for easy configuration, ensuring quick recovery and enhancing business continuity. While facing challenges in speed and outdated infrastructure compatibility, enhancements in disaster recovery, security, and licensing can improve user experience. Arcserve UDP supports a wide range of backup scenarios including server, file, and VM protection for on-premises and hybrid environments, ensuring reliable backup and recovery solutions.

What are the key features of Arcserve UDP?

Global Deduplication: Reduces storage requirements by eliminating duplicate data.
Instant Recovery: Provides immediate data access post-outage.
Virtual Standby: Enables rapid failover to minimize downtime.
Cross-Platform Support: Supports multiple OS for flexible deployment.
Cloud Integration: Seamlessly integrates with cloud services for expanded storage.
Compression & Replication: Enhances storage capabilities and data redundancy.

What benefits can users expect from Arcserve UDP?

Ease of Configuration: Simplifies setup and management, saving time.
Business Continuity: Ensures operational uptime through rapid recovery.
Cost Efficiency: Streamlines backup processes to reduce costs.
Data Protection: Offers robust features for comprehensive data safeguarding.
Virtualization Support: Optimizes backup strategies for virtual environments.
Flexibility: Adapts to diverse IT infrastructures and backup scenarios.

Arcserve UDP is widely implemented in industries like finance, manufacturing, and education for its ability to handle diverse backup scenarios without user intervention. Organizations rely on it for server, file, and VM backups, ensuring disaster recovery and continuous availability. Its decompression feature and support for virtualization and SQL database high availability meet the needs of demanding sectors, providing reliable data protection and cost-effective solutions.

Arcserve

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?

Ease of Use: Simplifies operations with a user-friendly interface.
Granular Recovery: Allows detailed data retrieval.
Point-in-Time Restoration: Enables specific time data recovery.
Real-time Replication: Ensures up-to-date data replication.
Compression and Deduplication: Streamlines data management.

What benefits can users expect from Quest Rapid Recovery [EOL]?

Improved Storage Efficiency: Enhanced by archiving and disk backup support.
Flexibility: Utilizing VM standby and replication features.
Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Software

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: September 2026.

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