Arcserve UDP vs Datto Cloud Continuity comparison

Arcserve and datto are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #10 with an average rating of 7.0, while datto is ranked #21 with an average rating of 8.0. Arcserve holds a 2.5% mindshare in DRS, compared to datto’s 1.0% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 90% of datto users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

1,719 Views
1,212 Comparison Views

84% willing to recommend

Datto Cloud Continuity

Read 9 Datto Cloud Continuity reviews

677 Views
456 Comparison Views

90% willing to recommend

Arcserve UDP

Datto Cloud Continuity

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

Arcserve UDP and Datto Cloud Continuity are leading competitors in the data protection landscape. Datto Cloud Continuity holds an advantage due to its robust features and cloud integration, despite Arcserve UDP's cost-effective pricing and support offerings.

Features: Arcserve UDP provides extensive data recovery solutions, flexible storage options, and effective backup management. Datto Cloud Continuity offers continuous data protection and seamless integration with cloud services. Its advanced ransomware protection, instant virtualization, and simple deployment process are standout features.

Room for Improvement: Arcserve UDP can enhance its cloud integration and data deduplication capabilities to increase efficiency. Improvement in user interface design could increase its usability. Datto Cloud Continuity could focus on simplifying its data restoration process and enhancing the platform's scalability features. Improving its technical documentation could benefit user experience.

Ease of Deployment and Customer Service: Arcserve UDP is praised for its straightforward deployment and strong support services. Datto Cloud Continuity's cloud-centric approach simplifies deployment for cloud infrastructure users. It delivers exceptional customer service with prompt technical assistance.

Pricing and ROI: Arcserve UDP is favored for its competitive pricing and attractive ROI due to lower initial costs. Datto Cloud Continuity, although higher in upfront cost, offers significant value with its comprehensive features and long-term cost efficiency, which justifies the investment with a strong ROI.

To learn more, read our detailed Arcserve UDP vs. Datto Cloud Continuity Report (Updated: April 2025).

Buyer's Guide

Arcserve UDP vs. Datto Cloud Continuity

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Disaster Recovery (DR) Software

10th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Backup and Recovery (19th)

Datto Cloud Continuity

Ranking in Disaster Recovery (DR) Software

21st

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Cloud Backup (24th)

Mindshare comparison

As of May 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.5%, down from 3.2% compared to the previous year. The mindshare of Datto Cloud Continuity is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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JasonGrant

Founder at The Automated Method

The vendor offers a complete turnkey solution for managed service providers

Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution. There are so many IT companies out there because there are so many ways to become a managed service provider. Datto does it all—RMM, security, network hardware, backup—so you could white-label it, come up with some weird logo on Canva, and open a LinkedIn account, then you're a managed service provider overnight.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the duplication."

"Instant recovery is the most valuable feature of Arcserve UDP."

"Our customers are happy with the product’s functionality."

"It's simple to set up."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"The product's deployment process was straightforward."

"I would recommend it if there is a general case."

"The backup is the most valuable feature. It also makes storage very easy."

More Arcserve UDP pros

"The product's initial setup phase is easy."

"The solution has the capability to scale well."

"The platform provides a faster backup process."

"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."

"The solution's reliability is one of its most valuable features...It is a very stable solution."

"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."

Cons

"We have to use a Microsoft hypervisor for installation which is expensive."

"Backups are very slow and time consuming."

"It takes much time to verify and consolidate images for backups."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"The support could be more knowledgeable and faster."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"Licensing is an area that needs improvement."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

More Arcserve UDP cons

"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."

"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."

"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."

"The product's scalability features could be even better."

"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."

"I don't have any feedback to provide in terms of features that may be lacking."

Pricing and Cost Advice

"I do not work with the pricing or licensing issues of the solution for our organization."

"The price of StorageCraft ShadowProtect is competitive in the market."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"The solution is expensive."

"Pricing is most likely comparable."

"The solution is not very expensive, but it is not cheap."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"The pricing is moderate."

More Arcserve UDP pricing and cost advice

"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."

"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Non Profit

10%

Government

Financial Services Firm

Computer Software Company

22%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What do you like most about Datto Cloud Continuity?

The product's initial setup phase is easy.

See all answers

What is your experience regarding pricing and costs for Datto Cloud Continuity?

I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.

See all answers

What needs improvement with Datto Cloud Continuity?

The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required.

See all answers

Comparisons

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Compared 40% of the time

Rubrik vs Arcserve UDP

Compared 10% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 6% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 5% of the time

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Acronis Cyber Protect vs Datto Cloud Continuity

Compared 19% of the time

Rubrik vs Datto Cloud Continuity

Compared 12% of the time

AvePoint Cloud Backup vs Datto Cloud Continuity

Compared 12% of the time

N-able Cove Data Protection vs Datto Cloud Continuity

Compared 10% of the time

Zerto vs Datto Cloud Continuity

Compared 10% of the time

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Product Reports

Buyer's Guide

Arcserve UDP

May 2025

Download Arcserve UDP product report

Buyer's Guide

Datto Cloud Continuity

May 2025

Download Datto Cloud Continuity product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Datto Cloud Continuity for PCs

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Datto Cloud Continuity for PCs is much more than just cloud backup. MSPs can protect clients’ Windows-based computers from downtime and data loss and more importantly, rapidly recover data if disaster strikes.

datto

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Information Not Available

Buyer's Guide

Arcserve UDP vs. Datto Cloud Continuity

April 2025

Free Report: Arcserve UDP vs. Datto Cloud Continuity

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