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ARCON Privileged Access Management vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
36
Ranking in other categories
Privileged Access Management (PAM) (8th)
One Identity Manager
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
119
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (3rd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. ARCON Privileged Access Management is designed for Privileged Access Management (PAM) and holds a mindshare of 4.0%, down 4.3% compared to last year.
One Identity Manager, on the other hand, focuses on Identity Management (IM), holds 6.1% mindshare, down 7.0% since last year.
Privileged Access Management (PAM)
Identity Management (IM)
 

Featured Reviews

PRAVINKHISMATRAO - PeerSpot reviewer
Enhanced compliance and security through detailed action recordings
We have used ARCON Privileged Access Management for recording videos of user actions taken after logging into systems. Around thirty people, including network engineers, server engineers, and application engineers, use it in the company There hasn't been a notable financial benefit for our…
Ranjan Mishra - PeerSpot reviewer
Enables our organization to manage accounts across multiple target systems from a central identity management solution
The One Identity Manager web portal needs simplification. While a new Angular portal was introduced with version 8.2, the knowledge base lacks sufficient information and resources. Even with an Angular developer or a One Identity specialist, a knowledge gap exists due to the combination of AngularJS and One Identity schema expertise required. This makes it difficult to find resources that can effectively utilize the portal, highlighting the need for a more user-friendly interface. One Identity Manager currently offers Long Term Support only for version 9.0. All other versions have a two-year lifecycle with extended support. For organizations managing a complex environment with numerous connected systems, users, and assignments, upgrading every two years is impractical. Extending support for regular versions by one or two years would benefit clients in this situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The entire conversation that is happening between the servers and the client is recorded. It is a good feature if you want to do some analysis, and for investigation."
"We use ARCON Privileged Access Management to monitor and record our admin users' activity."
"That dashboard is okay."
"The user interface, overall, is really good. If I have some 20 servers in my ID, I can easily see for which servers I have read-only access, for which servers I have prompt-access, and for which servers I have server admin access."
"The initial setup is very straightforward. It's not complex at all."
"The best part of this product is the administrator convenience. The portal is very user-friendly. An administrator can use it very easily."
"The deployment process for the solution was easy...The solution's technical support team was good."
"Recording all videos of commands entered into devices is highly valuable."
"We chose this product for being able to accommodate our requirements. It's very flexible, and it's open to being developed to our requirements."
"One Identity Manager is flexible and offers numerous connectors that enable us to serve as the core component of the system, as well as to construct our own connectors using the API."
"The One Identity Manager's user-friendly interface allows for easy external identities and user account creation."
"The biggest improvement has been the auditing. Now we have a record of what the users have, what the users have requested and when, and when things were approved. It's all in the same system."
"For me, personally, the automation is the most valuable feature. I don't have to do things manually, like creating user accounts and provisioning them to the target systems."
"We have seen a slight reduction in help desk calls, as this solution is a self-service product."
"From a technical perspective, One Identity Manager's greatest strength lies in its extensive customization options."
"I like how One Identity Manager is designed. We can control granular-level permissions. Compared to SailPoint and CyberArk, we can go granular in the access levels. We can control it at the table, column, and database levels. That's the power of One Identity."
 

Cons

"I would like for it to be dependent on Windows as opposed to Linux."
"There are no APIs readily available... I'm working on automation for ARCON so that whatever the ARCON administrator is doing will be automated, rather than having to do it manually. For that, I had to spend months to get the API developed myself. Having that handy out of the box, that would really help..."
"Scalability could be improved."
"Sometimes it gets stuck between servers and I would like to see this improved in the future."
"Initially, there were some issues with .NET applications in Windows 10 systems."
"I'll provide feedback on additional features after the project is completed. I think it would be better to comment on that after the implementation is finished."
"They they should focus on support. The support needs to be very strong. Since the product is becoming stronger, their support team also should be equally strong. They should respond to open queries within the time limit they have set. Their support team should be more technical, to understand the issue or the set up."
"There is often a slow response when logging into routers, switches, or servers compared to direct access."
"I would like to have more advanced features and reporting added to One Identity Manager."
"It has problems with performance. This is a very serious issue for us. Other than that, it's really capable. The performance is what is missing. It's really poor."
"Improvements in documentation would be beneficial."
"The web interface has room for improvement. It could be more performant and the design of the web interface is relatively complicated. It could be simplified."
"It’s not something you get from the beginning. It’s not like Windows. It is more complicated. You need to know a few things from the back end, however, as you learn it, it becomes easy."
"There is an area for improvement when it comes to intuitiveness. It has the ability to manage everything and does that fairly well, but that also causes a risk of drowning end-users in complexity."
"One Identity could add more connectors for various services we integrate. We need to build and configure custom connectors for our clients with complicated environments and multiple data streams."
"What is missing is a mobile user interface for the end-users so that they can do simple things on their mobile phones on the go."
 

Pricing and Cost Advice

"The product is available with competitive pricing. Licensing is not complex. We calculated the license requirements by counting the number of admins and the number of devices which were going to integrate with it."
"I definitely feel the product's pricing is a good value. It is one of the best products we have. The licensing is server-based."
"The product's pricing is good value. Go for user-based licensing, without any limit on the target servers."
"We have a subscription to use this solution."
"ARCON is a will give you all the features in a very cost-effective solution. Pricing and licensing is very good compared to other players in the market."
"Pricing is reasonable."
"Product pricing is based on users and connections. We did not have to pay more for additional features."
"Pricing is low and licensing is flexible."
"The pricing is okay."
"It's not cheap, but the pricing is okay. Other applications cost about the same."
"Its price is okay."
"There is a one-time licensing cost, and there is also a yearly subscription fee."
"One Identity Manager's pricing is reasonable."
"One Identity Manager is fairly priced."
"We have the premium support and are very satisfied. They are always answer our questions very quickly. For the moment, we are very satisfied, but I think it's because we are paying for the premium support."
"I rate One Identity seven out of 10 for affordability. It's reasonably priced."
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Top Industries

By visitors reading reviews
Educational Organization
30%
Computer Software Company
16%
Financial Services Firm
6%
Government
5%
Computer Software Company
17%
Financial Services Firm
15%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has pote...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
One Identity Manager is positioned as a premium product. It falls between middle and high in terms of cost, approximately a six to seven if ten is expensive.
What needs improvement with One Identity Manager?
The user experience has been a concern in the past, particularly with the web interface, but improvements are expected with the transition to Angular. The support from One Identity is very poor. Th...
 

Also Known As

ARCON ARCOS, ARCON PAM
Quest One Identity Manager
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: June 2025.
860,632 professionals have used our research since 2012.