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AppSheet vs Salesforce Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
AppSheet
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
9
Ranking in other categories
No-Code Development Platforms (5th)
Salesforce Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
PaaS Clouds (8th), Mobile Development Platforms (3rd), Rapid Application Development Software (5th), Low-Code Development Platforms (4th), No-Code Development Platforms (2nd), Business Orchestration and Automation Technologies (14th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Varun Kumar Gupta - PeerSpot reviewer
Senior Manager Information Technology Program Manager at Microtek International
Centralized task tracking has transformed team collaboration and has saved significant time
The features or capabilities of AppSheet that I have found the most valuable include Freeze Panes, which is one of the most valuable features, and Dropdown, which is another valuable feature. Freeze Panes is extremely important because it freezes the first top row of the sheet. When I'm scrolling the sheet and going down, I can see the first row on the screen full time while scrolling to my data. This is a very beautiful feature of Google Sheets. Additionally, the dropdown feature allows me to write yes, no, and not applicable against a particular line item without typing every time by creating a dropdown. I write it once with yes, no, not applicable, and then I select that option. The real-time updates in AppSheet improve collaboration in my team because 40 people in the same department operate on a single Google Sheet. They all update their tasks, their projects, and everything on that same sheet, which is a massive leap in technology. Otherwise, I would be mailing a single Excel sheet to 40 people and getting everybody's input from them all manually, which would be extremely time-consuming. It's a massive technology jump when it comes to collaboration.
Sharmila-K - PeerSpot reviewer
Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Anywhere has significantly improved our organization's efficiency. Across various processes, we have achieved a 90% time savings for each use case, making our workflow much more streamlined and productive."
"Automation Anywhere has excellent features."
"We reduce the time that scientists spend on manual tasks and put them on more value-added work."
"Tasks or activities that were taking almost six hours a day have been reduced drastically to 30 minutes, which saves time as well as business costs."
"The object cloning is its most valuable feature."
"Automation Anywhere was easier to learn for the developers. It has a lot of out of box features when it comes to SAP, Excel, and others."
"We have seen a positive return on investment with Automation Anywhere mainly through the time saving and reducing manual efforts."
"The features I most appreciate are the built-in version control system, historical log, audit trail features, and the breadth of RPA action commands included out of the box."
"A feature I found most valuable in AppSheet is its intuitive UI/UX design, as that makes the platform very easy for customers to use. The solution also has a drag and drop feature that's quite good. I also found AppSheet integration with the cloud platform to be quite good."
"The solution has been very user friendly, easy to use, and we are able to use many applications like Excel or Google sheets."
"The tool's integration capabilities enhance our existing workflows and as far as the workflows are concerned, I think it is pretty seamless, intuitive, and interactive."
"I have found the way they structure the workflow and the fact that it a progressive application is valuable for me. This allows me to be able to build it once and use it in multiple formats."
"I chose this solution because it was cheaper than other competitors, more flexible and safe."
"The solution is pretty simple to implement."
"With Google, even if you find a bug or something, it is solved quickly."
"The security of the solution is very good."
"We use Salesforce to keep track of our customers' activity."
"It works beautifully. I haven't had any errors."
"Salesforce Platform is effective as it provides frameworks and pre-built components."
"The most valuable features of Salesforce are its level of customization and integration."
"We used it for providing a 360 view of the customers from within Salesforce, so a lot of data got presented there, for which we used Einstein Analytics, and the Einstein Analytics dashboards were really great."
"It has definitely improved how we function."
"It was pretty easy to deploy."
"A great platform to import, manage and save customer data."
 

Cons

"This solution should be more user-friendly so that our clients can take a bot that we have developed for them, and then run it by themselves."
"The price is a little high and could be reduced."
"In terms of improvements for Automation Anywhere, I would prefer to see more options in packages and pricing, including a breakdown of different features and products, which would allow us to select certain products while potentially skipping others as needed."
"Commands in Excel, Outlook, and Word automation are very limited and hence facing difficulties automating complex requirements for the above applications with V11 version."
"The AI Sense functionality is what I believe can be improved since when I tried to use it for automating a use case involving a Citrix Virtual Machine, it was unable to capture objects consistently."
"Our current version needs drag and drop, but that should be in the next release."
"Automation Anywhere has a persistent click-related issue that can make automation difficult, particularly in unattended environments."
"The scalability of Automation Anywhere's cloud version is excellent, but the on-premise version is a waste of time and money."
"There are now a lot of low-code or no-code applications available on the web. AppSheet is working on that path."
"They only give a single sign-on at a very high cost. The pricing is too high and the overall solution is far too expensive."
"The solution needs to improve its SQL database capabilities."
"There needs to be an improvement in their operation vision. They need to see things more globally because at the moment they are very North-America focused. We do not always have mobile applications and the way we use them is slightly different in Africa from the way they use them in America."
"In terms of areas for improvement in AppSheet, I do many things with it, and I'm happy with its data features. The solution has good data features, and though some basic functions may not be there, AppSheet is good enough for me at the moment. I can use it in my business. I like it, and I'm still happy with it because I'm not using it intensively. I just use AppSheet for simple tasks rather than complex ones, though the solution has many use cases. In its next release, what could make the solution better would be more partners for integration, for example, integration with SAP, particularly plugins or APIs with more partners that it could integrate with. There should be an out-of-the-box feature built for integration with more partners."
"What I think could be improved or enhanced in AppSheet includes the timeline feature, as that is something which is a real pain point and not very efficient in Google Sheets."
"If I need more than that figure, then I'm not sure how scalable AppSheet is."
"They could improve by providing more language support other than English especially the languages that written from right to left such as Arabic , integrate better with other databases, and provide a better UX."
"I do not like the number of clicks required to get information. The UI is not very intuitive or innovative."
"Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution."
"Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau."
"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."
"The reporting needs improvement and the dashboard could have more components added."
"In terms of features, for our business needs, we have more than enough right now. There is nothing that we are missing or would like to add. They can maybe share some best practices so that when you are starting, you can stick to a good process, and you don't have to think so much about the process that you want or your CEO or CMO wants. The process should not be based on one person in the company. Having some best practices will make it easier to get started. These best practices can be based on what has worked for others. Its basic version is pretty simple, and the customizations are up to the companies, which can make startups like ours lose a lot of time in figuring out what all stakeholders want rather than what would work."
"Easier process to move to Lightning Components. There is a huge overtake of planning, testing and resources required to analyse what features would work."
"Sometimes what will happen is we work on it and then we move to a different tab and work on something else. After five minutes, when we come back, it automatically signs out."
 

Pricing and Cost Advice

"My only suggestion in terms of pricing is very generic and that is to consider that as much as RPA saves cost and does automation, please get a realistic estimation done on whether you are really achieving any ROI over your investment with RPA."
"The solution's pricing is pretty decent."
"I really enjoy the pricing options with Automation Anywhere, as they are able to flex their ability to adapt to the needs of the customer really well."
"The price of Automation Anywhere is a little higher than some of the competition, such as UiPath. However, depending on the use case and other factors we are able to receive some discounts."
"The control room access gives the ability to create different roles, which helps when purchasing additional licensing."
"The pricing is fair. My company is part of a big organization, so the pricing is very advantageous."
"They all are very competitive today. At the end of the day, it boils down to the negotiations that happen and what type of partner you are."
"We have seen ROI on one of the process, but not on the other processes yet."
"The tool is available at a low price."
"There is a license required to use this solution and it costs approximately $10 per user a month. I am paying $300 a month for 30 licenses."
"In terms of how much AppSheet costs, I'm currently on the free tier, but if I need to add more users to it in the future, I will go with the paid version."
"I chose this solution because it was cheaper than other competitors."
"The product's additional features can be expensive."
"It is expensive."
"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."
"It is expensive. Licensing is on an annual basis."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."
"It is an expensive program."
"The cost of this solution depends on negotiations. It is somewhere between expensive and reasonable. There is always additional costs for consulting services. It's the kind of solution that requires consulting, but it is not a licensing cost. It is a consulting cost. It is CAPEX versus OPEX."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
Manufacturing Company
26%
Comms Service Provider
12%
Outsourcing Company
10%
Financial Services Firm
9%
Financial Services Firm
11%
Outsourcing Company
10%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business6
Large Enterprise4
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise25
Large Enterprise44
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for AppSheet?
The pricing and licensing of AppSheet are quite competitive. Even the Google One membership or its plans are quite ch...
What needs improvement with AppSheet?
What I think could be improved or enhanced in AppSheet includes the timeline feature, as that is something which is a...
What is your primary use case for AppSheet?
My usual use cases for AppSheet involve tracking our IT projects and tasks. All the projects of our IT department and...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work be...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we d...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Husqvarna, Solvay
ADP
Find out what your peers are saying about AppSheet vs. Salesforce Platform and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.