We performed a comparison between AppDynamics and OpenText Real User Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It has improved our organization with its ability to catch issues quickly and fix them."
"This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."
"The most valuable feature of the solution is the fact that it is very easy to use, making it easy to implement...It is a very stable solution."
"The most valuable feature is the live reporting on the current health\performance of our application"
"The flow map is very valuable to us. Before we installed APM, we had no idea how our application looked."
"The real user monitoring helps us evaluate our customers' real experiences, which is valuable as an eCommerce company."
"The solution helps us save a lot of time on certain tasks."
"AppDynamics' most valuable features are the response time of the business transaction modules, the ability to monitor multiple services, and testing and developing environments."
"The technical support is good at resolving issues."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The reporting feature is good for us."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The most valuable feature is application performance monitoring."
"Very easy to implement."
"Real User Monitor has improved our productivity."
"I’d like to see better out-of-the-box visual reporting so that we can roll this up to management."
"The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved."
"If AppDynamics could do a one-agent function with their actual monitoring effectiveness, it will be the greatest tool."
"AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation."
"The integration with cloud services is still pending with AppDynamics. We would like the product to be serverless."
"The resolution time takes longer than expected."
"The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents."
"The initial setup could be easier."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"Some issues with login errors."
"We would like to see support for non-Windows environments."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"This technology is considered to be older."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
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AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 153 reviews while OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews. AppDynamics is rated 8.2, while OpenText Real User Monitoring is rated 6.2. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas OpenText Real User Monitoring is most compared with Dynatrace, Honeycomb.io and VMware Aria Operations for Applications.
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