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Apigee vs MuleSoft API Manager vs webMethods.io comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Apigee improves API management, enhances security, and boosts sales, despite costs, by monetizing digital assets and supporting collaborations.
Sentiment score
6.4
MuleSoft API Manager boosts efficiency, simplifies integration, cuts development time by 50%, and enhances system maintenance and connectivity.
Sentiment score
7.1
Organizations achieve significant ROI with webMethods.io, citing reduced manual work and integration time, despite potential cost considerations.
This iPaaS platform with CloudHub eliminates variable infrastructure-related costs and saves enterprises on connectivity and operations costs, as everything comes bundled from the MuleSoft side.
 

Customer Service

Sentiment score
6.3
Apigee's customer support is mixed, valued for responsiveness but criticized for delays and disparities in service attention.
Sentiment score
7.3
MuleSoft API Manager customer support is effective and quick, but premium subscription fees and priority handling raise concerns.
Sentiment score
6.6
webMethods.io customer service is praised for quick support, though responses vary, with suggestions for localized and faster service.
They are responsive and provide assistance even during production issues.
The customer service and support are cooperative and effective in providing insights and solutions during challenges.
In the past two years, I have been experiencing less assistance.
Our enterprise pays for a special success program, which provides priority support.
They can be slow in addressing security vulnerabilities.
If bug fixing is required for downtimes or issues, we receive prompt support with alternative solutions or workarounds.
 

Scalability Issues

Sentiment score
7.5
Apigee scales efficiently and flexibly, handling high traffic well, though cost challenges may arise with increased use.
Sentiment score
7.1
MuleSoft API Manager offers scalable enterprise solutions across environments, though costs and complexity challenges may arise.
Sentiment score
7.2
webMethods.io is highly scalable for cloud solutions and adaptable for large integrations, despite licensing and configuration challenges.
Adding extra Cassandra databases is complex.
Regarding availability, especially with iPaaS solutions, they guarantee 99.99%.
Whenever more resources are needed, they become available automatically without any human interference.
Vertically, scalability is fine, however, I have not expanded horizontally with the product yet.
 

Stability Issues

Sentiment score
8.0
Apigee is stable and reliable, with rare downtime and strong performance supported by Google Cloud, ideal for complex enterprise needs.
Sentiment score
7.8
MuleSoft API Manager is reliable, handling capacity demands well, with high user satisfaction but occasional cost concerns.
Sentiment score
7.6
webMethods.io is stable and reliable with minor issues, enhanced by frequent updates, though rapid changes can be problematic.
Apigee is stable, and we have had the system running on Apigee servers for more than four years without any stability issues.
There was an issue when trying to implement a request-reply pattern using JMS, which was not functioning as expected despite being documented.
There are some issues like the tool hanging or the need for additional jars when exposing web services.
We provide support to our clients, and the minimum calls I receive are for webMethods.io; it's very stable.
 

Room For Improvement

Users desire better role-based access, Git integration, automation, pricing, analytics, documentation, and technical support in Apigee.
MuleSoft API Manager struggles with pricing, complexity, scalability, and limited features, impacting flexibility and user adoption.
webMethods.io needs better documentation, stability, integration, performance, and user-friendly features, including cost-effective licensing and advanced capabilities.
Apigee only allows validation of transactions up to a four-hour period, which requires manual hovering over the date and time.
Analytics is one of the areas needing enhancement, specifically more visibility and control over traffic to improve capacity management and high availability.
Apigee should also incorporate these capabilities, especially in the on-premises version.
Introducing features related to auto governance without manual effort would make the API Manager smarter and more efficient for enterprises with complex landscapes.
Managing the cost of MuleSoft, particularly the billing model based on the number of active cores/threads, has been challenging.
webMethods.io lacks advanced monitoring and analytics capabilities, so my customers need to use something additional.
A special discount of at least 50% for old customers would allow us to expand our services and request more resources.
 

Setup Cost

Apigee is costly and complex, ideal for medium to large enterprises with comprehensive features justifying its subscription-based pricing.
MuleSoft API Manager is expensive but robust, with flexible pricing models posing budgeting challenges compared to competitors.
webMethods.io is costly, ideal for big enterprises; licensing complex; negotiations common, but valued for its capabilities and support.
Apigee is perceived as slightly costly compared to other tools in the market.
Apigee is high-priced, suitable for large enterprises where the benefit aligns with the cost.
Apigee is costlier compared to other solutions.
The major challenge they face is the high pricing, which has become notable especially since they transitioned from a VCore to a usage-based subscription.
The cost for using MuleSoft is approximately $500,000 USD per year.
MuleSoft is typically more expensive compared to using Java or Spring Boot APIs hosted in containers.
Regarding the pricing and licensing of webMethods.io, I don't think it's expensive when compared with the features.
 

Valuable Features

Apigee offers robust API management with analytics, security, customization, scalability, and user-friendly features, enhancing enterprise decision-making.
MuleSoft API Manager excels in security, integration, and ease, featuring policy support, flexibility, and efficient management with robust documentation.
webMethods.io provides scalable integration, intuitive API management, extensive connector support, robust security, and seamless connectivity for complex integrations.
It provides all the necessary capabilities for current technologies, enabling communication and translation between protocols, along with supporting stringent security features.
The features for API security have been significant with Apigee.
Apigee provides catalog management, onboarding of new customers, an API portal, and security features.
MuleSoft's ability to connect to third-party monitoring platforms like AWS, Datadog, and Elastic makes operational analysis more efficient.
It also enables us to create additional layers of authentication, like integrating external providers for OAuth, within reduced timelines.
It facilitates the exposure of around 235 services through our platform to feed various government entities across the entire country.
I believe data transformation is exceptional in webMethods.io because they have an online database that can cache the database online.
 

Mindshare comparison

As of August 2025, in the API Management category, the mindshare of Apigee is 12.2%, down from 15.4% compared to the previous year. The mindshare of MuleSoft API Manager is 4.7%, down from 6.3% compared to the previous year. The mindshare of webMethods.io is 2.5%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management
 

Featured Reviews

ShawkyFoda  - PeerSpot reviewer
Provides high visibility and control with good traffic monitoring
Analytics is one of the areas needing enhancement, specifically more visibility and control over traffic to improve capacity management and high availability. The replication process between Master and Slave for disaster recovery takes too long. Dependencies on analytics impact the performance of the user interface, which should be separate. The complex setup process on-premises, especially with multi-node installations, could also be improved. Additional control in product declarations, based on operations like POST and GET, is needed.
D.Rajesh Kumar - PeerSpot reviewer
Improved Integration Efficiency and Potential for Further Enhancements in Monitoring and User Experience
The policies in MuleSoft API Manager are significant features. We get the policies by default, with more than 25 out-of-the-box policies. If any additional requirement exists specific to the customer, there is a custom policy framework. We can build the policy according to our requirement, and deploy and enable it at the API Manager level to consume across different business groups, environments, or organizations altogether within the platform. Developing the custom policy is not challenging; you just need to follow the custom policy framework to implement. The custom policy and the different levels of SLAs of the API Manager are notable. Regarding the monitoring side of the API Manager, MuleSoft provides substantial monitoring with logs, offering search capability, raw data accessibility, and different subscriptions. With the top tier, integration with third-party platforms such as ELK or Splunk becomes unnecessary because all search capabilities, dashboards, and functional monitoring can be built within the platform itself. This is excellent from the monitoring perspective, and there have been recent improvements focusing on observability. For DevOps, if you want to make your continuous integration and continuous deployment effective, irrespective of the tool, there are options to integrate. For example, you can use the Maven plugin, platform APIs, or CLI to build your end-to-end DevOps cycle.
MohanPrasad - PeerSpot reviewer
Smooth integration and enhanced deployment with high licensing cost
webMethods.io was used to integrate APIs through the webMethods.io platform, trigger database events, and connect backend APIs through a Java backend. It was used extensively for integration purposes in my organization Integration became smoother, troubleshooting was easier, and deployment and…
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Manufacturing Company
8%
Insurance Company
7%
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
9%
Government
7%
Manufacturing Company
13%
Computer Software Company
12%
Financial Services Firm
11%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Apigee differ from Azure API Management?
Apigee offers both cloud-based and on-prem options while Microsoft Azure API Management currently only offers a clou...
Which is better - Apigee or Amazon API Gateway?
Amazon API Gateway is a platform that supports the creation and publication of API for web applications. The platform...
How does Kong Enterprise compare with Mulesoft Anypoint API Manager?
The Mulesoft Anypoint API Manager was designed with its users in mind. Though it is a reasonably complex piece of sof...
How does Mulesoft Anypoint API Manager compare with Amazon API Gateway?
I have found that Mulesoft Anypoint API Manager is the best integration tool out there for API management. It is easy...
What do you like most about Mulesoft Anypoint API Manager?
The most valuable features of the solution for securing APIs stem from the tool's ability to allow users to deploy po...
What do you like most about Built.io Flow?
The tool helps us to streamline data integration. Its BPM is very strong and powerful. The solution helps us manage d...
What is your experience regarding pricing and costs for Built.io Flow?
webMethods.io is expensive. We have multiple components, and you need to pay for each of them.
What needs improvement with Built.io Flow?
webMethods.io needs to incorporate ChatGPT to enhance user experience. It can offer a customized user experience.
 

Also Known As

No data available
Anypoint API Manager
Built.io Flow, webMethods Integration Server, webMethods Trading Networks, webMethods ActiveTransfer, webMethods.io API
 

Overview

 

Sample Customers

Adobe, advance.net, Amadeus, AT&T, Bechtel, Belly, Burberry, Chegg, Citrix, Dell, eBay, Equifax, GameStop, First Data, Globe, HCSC, Intralinks, Kao, Meredith, Mitchell, Orange, Pearson
Coca-Cola, Splunk, Citrix, UCSF, Vertu, State of Colorado, National Post, TiVo, Deakin, LLS, Oldcastle Precast, ParcelPoint, Justice Systems, Ube, Sumitomo Corporation, PacificComp, University of Witwatersrand, Groupe Initiatives, Camelot, Panviva
Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Google and others in API Management. Updated: July 2025.
865,670 professionals have used our research since 2012.