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Apigee vs Kong Gateway Enterprise vs Microsoft Azure API Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Apigee improves API management, enhances security, and boosts sales, despite costs, by monetizing digital assets and supporting collaborations.
Sentiment score
6.2
Kong Gateway Enterprise scales cost-effectively, enabling quick API delivery and efficient problem detection, with free community accessibility.
Sentiment score
5.9
Microsoft Azure API Management enhances efficiency and operations, reducing integration time by 90%, favored for usability over platforms like AWS.
Proper configuration of the solution, implementation strategy and correct scaling tier selection are other factors that influence the ROI.
Integration Engineer at a financial services firm with 201-500 employees
If I am working in AWS and with Azure, I see that Azure is much easier and helps save time while also being able to manage and deploy the API services.
Network Security Engineer at Movate
We have seen significant financial benefits after using the product.
Consultant at Fujitsu
 

Customer Service

Sentiment score
6.3
Apigee's customer support is mixed, valued for responsiveness but criticized for delays and disparities in service attention.
Sentiment score
6.9
Kong Gateway Enterprise's support is responsive and capable, with some feedback on response times and communication improvements needed.
Sentiment score
6.5
Microsoft Azure API Management support is mixed, with premium support praised and other areas needing improvement in efficiency and expertise.
They are responsive and provide assistance even during production issues.
Integration Solution Architect at a manufacturing company with 10,001+ employees
The customer service and support are cooperative and effective in providing insights and solutions during challenges.
Architect at a tech services company with 10,001+ employees
In the past two years, I have been experiencing less assistance.
consultant at Allstate
The technical support from Kong Gateway Enterprise would be rated about eight, as we missed local technical support.
Enterprise Architect at El Al
The documentation from Microsoft helps our company to solve issues on our own.
Integration Engineer at a financial services firm with 201-500 employees
The initial support engineers are often not qualified.
Consult Manager at Conscia
I logged an incident, and it was resolved promptly within three hours.
Solution Architect at Cognizant
 

Scalability Issues

Sentiment score
7.5
Apigee scales efficiently and flexibly, handling high traffic well, though cost challenges may arise with increased use.
Sentiment score
6.9
Kong Gateway Enterprise offers scalable integration for diverse environments, excelling in deployments but facing some geographical licensing limitations.
Sentiment score
7.7
Microsoft Azure API Management offers seamless scalability for medium to large enterprises, though costs increase with higher usage levels.
Adding extra Cassandra databases is complex.
Senior Consultant at a tech services company with 10,001+ employees
The scalability of this solution would be rated about eight or nine.
Enterprise Architect at El Al
I've worked with multiple tools from an observability perspective, such as Dynatrace, AppDynamics, Splunk, and Elasticsearch, and I find KQL and APIM amazing and filled with useful features.
Associate Consultant at a consultancy with 10,001+ employees
There are no limitations to adding any number of devices.
Network Security Engineer at Movate
Microsoft Azure API Management is extremely scalable.
Consult Manager at Conscia
 

Stability Issues

Sentiment score
8.0
Apigee is stable and reliable, with rare downtime and strong performance supported by Google Cloud, ideal for complex enterprise needs.
Sentiment score
7.9
Kong Gateway Enterprise is rated highly for stability, with users praising its reliable performance and improved documentation.
Sentiment score
7.9
Microsoft Azure API Management is stable and reliable, though performance may vary with hybrid versions and specific customizations.
Apigee is stable, and we have had the system running on Apigee servers for more than four years without any stability issues.
Senior Consultant at a tech services company with 10,001+ employees
Microsoft Azure API Management is very stable.
Consult Manager at Conscia
With high scalability and availability, it supports many users and endpoints without significant issues.
Solution Architect at Cognizant
Microsoft Azure API Management is generally stable.
Technical Solution Architect at liwa
 

Room For Improvement

Users desire better role-based access, Git integration, automation, pricing, analytics, documentation, and technical support in Apigee.
Kong Gateway Enterprise needs improvements in pricing, connectivity, usability, documentation, API features, integration, and intuitive scaling options.
Microsoft Azure API Management needs improvements in security, integration, cost transparency, documentation, performance, deployment options, scalability, and analytics.
Apigee only allows validation of transactions up to a four-hour period, which requires manual hovering over the date and time.
Integration Solution Architect at a manufacturing company with 10,001+ employees
Analytics is one of the areas needing enhancement, specifically more visibility and control over traffic to improve capacity management and high availability.
Senior Consultant at a tech services company with 10,001+ employees
Apigee should also incorporate these capabilities, especially in the on-premises version.
Architect at a tech services company with 10,001+ employees
Security is a major concern, especially with new security architecture coming into place.
Business Consultant at Ernst & Young
More plugins for additional integrations would be helpful and openness for traditional development languages, such as .NET, because many enterprises are looking for .NET solutions or incorporating with .NET solutions.
Enterprise Architect at El Al
The service is extensive and expensive, and this added flexibility would make it more manageable and less prone to errors.
Consult Manager at Conscia
Documentations for the product should include examples of implementation.
Integration Engineer at a financial services firm with 201-500 employees
They should enhance AI capabilities and more advanced integration features with other platforms.
Consultant at Fujitsu
 

Setup Cost

Apigee is costly and complex, ideal for medium to large enterprises with comprehensive features justifying its subscription-based pricing.
Kong Gateway Enterprise pricing is competitive, with varying costs, and a cost-benefit analysis is recommended for specific needs.
Enterprise users find Azure API Management cost-effective and flexible, despite premium tier expense and licensing complexity challenges.
Apigee is perceived as slightly costly compared to other tools in the market.
Integration Solution Architect at a manufacturing company with 10,001+ employees
Apigee is high-priced, suitable for large enterprises where the benefit aligns with the cost.
Senior Consultant at a tech services company with 10,001+ employees
Apigee is costlier compared to other solutions.
Founder at EAIESB
It's an expensive solution.
Integration Engineer at a financial services firm with 201-500 employees
However, once you scale up to your full volume, it'll be more expensive.
Solutions Architect at a financial services firm with 1,001-5,000 employees
It costs around 30,000 Kronas a month, which translates to about $3,000 dollars monthly.
Consult Manager at Conscia
 

Valuable Features

Apigee offers robust API management with analytics, security, customization, scalability, and user-friendly features, enhancing enterprise decision-making.
Kong Gateway Enterprise offers scalability, security, seamless Kubernetes integration, and customization, enhancing API management with a user-friendly dashboard.
Microsoft Azure API Management provides seamless integration, strong security, and user-friendly tools for effective API management and monitoring.
It provides all the necessary capabilities for current technologies, enabling communication and translation between protocols, along with supporting stringent security features.
Architect at a tech services company with 10,001+ employees
The features for API security have been significant with Apigee.
Senior Consultant at a tech services company with 10,001+ employees
Apigee provides catalog management, onboarding of new customers, an API portal, and security features.
Founder at EAIESB
The most valuable features of Kong Gateway Enterprise are its seamless integration with Kubernetes and cloud, many plugins that can be incorporated in a solution, and its incorporation with low-code function systems.
Enterprise Architect at El Al
Price is not a concern for us, but based on our experience working with financial institutions, maintainability and security are the primary concerns and areas they focus on.
Business Consultant at Ernst & Young
The platform's most valuable features are its rule-based permissions and comprehensive API lifecycle management capabilities.
Consultant at Fujitsu
The ability to create a subscription model for APIs allows companies to monetize valuable data and share it securely.
Consult Manager at Conscia
The analytics phase of API Management is very beneficial for tracking API usage and identifying suspicious users.
Solution Architect at Cognizant
 

Mindshare comparison

As of May 2026, in the API Management category, the mindshare of Apigee is 7.1%, down from 13.6% compared to the previous year. The mindshare of Kong Gateway Enterprise is 4.6%, down from 6.6% compared to the previous year. The mindshare of Microsoft Azure API Management is 12.8%, down from 17.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Mindshare Distribution
ProductMindshare (%)
Microsoft Azure API Management12.8%
Apigee7.1%
Kong Gateway Enterprise4.6%
Other75.5%
API Management
 

Featured Reviews

IM
consultant at Allstate
Apigee empowers effective API management while needing improvements in technical support
There is room for improvement with Apigee as OPDK private cloud enhancements have stopped, focusing only on Apigee hybrid and Apigee X, with Google no longer adding new features to OPDK private cloud. I am not currently utilizing AI in the private cloud with Apigee, but I'm unsure about hybrid and Apigee X.
KS
Business Consultant at Ernst & Young
Modernization projects have progressed well but documentation and security guidance still need work
Bringing in additional features to Kong Gateway Enterprise would not necessarily help it. Improving the existing features, increasing security, and adding robustness would be more beneficial. The focus should be on stabilizing the product, improving it, and increasing the documentation. Kong should focus on how the product can be self-onboarded or self-implemented, as this would ease and help customers significantly. The necessary deployment of Kong Gateway Enterprise, API management, and guidance on how customers can use it or improve that area would be helpful. Security is a major concern, especially with new security architecture coming into place. These are the areas that should be prioritized. Beyond these areas, I do not see anything lacking. Kong Gateway Enterprise is quite comprehensive.
AD
Technical Solution Architect at liwa
Has supported smooth channel partner integration and data analysis for several years
We use the existing services hosted in Microsoft Azure API Management without making any changes. For transformation capabilities, we utilize ADF, Data Factory instead of Microsoft Azure API Management. Regarding security features in Microsoft Azure API Management, we utilize token bearer authentication. As retailers with integration to our channel partners, we haven't experienced any security issues with Microsoft Azure API Management since it isn't exposed to external parties. We use a basic Azure function hosted in Microsoft Azure API Management rather than the integrated developer portal. Tracking analytics and performance analytics in Microsoft Azure API Management is straightforward. We use basic features for performance analytics and log analytics due to additional subscription charges. We enabled log analytics for Microsoft Azure API Management in the past month to investigate issues such as unreachable endpoints or request timeouts.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
10%
Manufacturing Company
9%
Insurance Company
6%
Financial Services Firm
17%
Computer Software Company
10%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise66
By reviewers
Company SizeCount
Small Business8
Large Enterprise20
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise54
 

Questions from the Community

How does Apigee differ from Azure API Management?
Apigee offers both cloud-based and on-prem options while Microsoft Azure API Management currently only offers a clou...
Which is better - Apigee or Amazon API Gateway?
Amazon API Gateway is a platform that supports the creation and publication of API for web applications. The platform...
What needs improvement with Apigee?
There is room for improvement with Apigee as OPDK private cloud enhancements have stopped, focusing only on Apigee hy...
How does Kong Enterprise compare with Mulesoft Anypoint API Manager?
The Mulesoft Anypoint API Manager was designed with its users in mind. Though it is a reasonably complex piece of sof...
What needs improvement with Kong Enterprise?
Bringing in additional features to Kong Gateway Enterprise would not necessarily help it. Improving the existing feat...
What is your primary use case for Kong Enterprise?
Our primary use cases for Kong Gateway Enterprise are modernizations, migrations, and digitalizations of financial in...
Which is better - Azure API Management or Amazon API Gateway?
If you use Azure products, API Management is a great solution. It solves many of the problems of externalizing web se...
What is your experience regarding pricing and costs for Microsoft Azure API Management?
The pricing is medium, which I find to be reasonable for the value we receive.
What needs improvement with Microsoft Azure API Management?
We are not implementing any automated API creation in Microsoft Azure API Management.
 

Also Known As

No data available
No data available
Azure API Management, MS Azure API Management
 

Overview

 

Sample Customers

Adobe, advance.net, Amadeus, AT&T, Bechtel, Belly, Burberry, Chegg, Citrix, Dell, eBay, Equifax, GameStop, First Data, Globe, HCSC, Intralinks, Kao, Meredith, Mitchell, Orange, Pearson
Cargill, Zillow, Ferrari, WeWork, Healthcare.gov, Yahoo! Japan, Giphy, SkyScanner
adnymics GmbH, LG CNS, Centrebet, netfabb GmbH, MedPlast, Accelera Solutions, Sochi Organizing Committee, realzeit GmbH, Opensistemas
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Google and others in API Management. Updated: May 2026.
895,399 professionals have used our research since 2012.