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Apigee vs Kong Gateway Enterprise vs Microsoft Azure API Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Apigee improves API management, enhances security, and boosts sales, despite costs, by monetizing digital assets and supporting collaborations.
Sentiment score
7.6
Kong Gateway Enterprise offers scalability, advanced features, and reduces detection time, supporting efficient API delivery with economic benefits.
Sentiment score
6.2
Microsoft Azure API Management boosts integration quality, reduces lead times, and offers significant financial benefits while impacting ROI through costs.
Proper configuration of the solution, implementation strategy and correct scaling tier selection are other factors that influence the ROI.
It helps connect all multi-environment applications to a single dashboard and give beautiful reports.
If I am working in AWS and with Azure, I see that Azure is much easier and helps save time while also being able to manage and deploy the API services.
 

Customer Service

Sentiment score
6.3
Apigee's customer support is mixed, valued for responsiveness but criticized for delays and disparities in service attention.
Sentiment score
6.9
Kong Gateway Enterprise support is helpful and responsive, but users note delays and desire quicker, more capable assistance.
Sentiment score
6.6
Microsoft Azure API Management support is generally positive but needs improved response times and expertise for complex issues.
They are responsive and provide assistance even during production issues.
The customer service and support are cooperative and effective in providing insights and solutions during challenges.
In the past two years, I have been experiencing less assistance.
The technical support from Kong Gateway Enterprise would be rated about eight, as we missed local technical support.
The documentation from Microsoft helps our company to solve issues on our own.
The initial support engineers are often not qualified.
I logged an incident, and it was resolved promptly within three hours.
 

Scalability Issues

Sentiment score
7.5
Apigee scales efficiently and flexibly, handling high traffic well, though cost challenges may arise with increased use.
Sentiment score
7.2
Kong Gateway Enterprise is praised for scalability across applications, but smaller entities face challenges due to resource constraints.
Sentiment score
7.8
Microsoft Azure API Management offers scalable, cloud-based flexibility, efficiently handling multiple APIs and supporting thousands of users, though costs may rise.
Adding extra Cassandra databases is complex.
The scalability of this solution would be rated about eight or nine.
I've worked with multiple tools from an observability perspective, such as Dynatrace, AppDynamics, Splunk, and Elasticsearch, and I find KQL and APIM amazing and filled with useful features.
It handles our current workload well, and I'm optimistic it can scale effectively as our needs grow.
There are no limitations to adding any number of devices.
 

Stability Issues

Sentiment score
8.0
Apigee is stable and reliable, with rare downtime and strong performance supported by Google Cloud, ideal for complex enterprise needs.
Sentiment score
7.9
Kong Gateway Enterprise is stable with few issues, excellent architecture, and recommended strong configuration for optimal performance and versatility.
Sentiment score
7.9
Microsoft Azure API Management is reliable, stable, and integrates well, offering scalability and high availability with minor performance improvement needs.
Apigee is stable, and we have had the system running on Apigee servers for more than four years without any stability issues.
I can't guarantee its stability or flexibility until all our databases and financial systems are integrated.
Microsoft Azure API Management is very stable.
With high scalability and availability, it supports many users and endpoints without significant issues.
 

Room For Improvement

Users desire better role-based access, Git integration, automation, pricing, analytics, documentation, and technical support in Apigee.
Kong Gateway Enterprise needs better pricing, integrations, API management, documentation, customization, support, and AI features for improved user experience.
Microsoft Azure API Management users face high costs, integration issues, and demand better features, customization, and improved deployment efficiency.
Apigee only allows validation of transactions up to a four-hour period, which requires manual hovering over the date and time.
Analytics is one of the areas needing enhancement, specifically more visibility and control over traffic to improve capacity management and high availability.
Apigee should also incorporate these capabilities, especially in the on-premises version.
More plugins for additional integrations would be helpful and openness for traditional development languages, such as .NET, because many enterprises are looking for .NET solutions or incorporating with .NET solutions.
The service is extensive and expensive, and this added flexibility would make it more manageable and less prone to errors.
It's quite expensive, which could be a barrier for some users.
Documentations for the product should include examples of implementation.
 

Setup Cost

Apigee is costly and complex, ideal for medium to large enterprises with comprehensive features justifying its subscription-based pricing.
Kong Gateway Enterprise pricing is competitive, especially compared to Apigee, with value dependent on organizational needs and region.
Microsoft Azure API Management offers varied pricing models appealing to businesses, but premium features can become costly when scaling.
Apigee is perceived as slightly costly compared to other tools in the market.
Apigee is high-priced, suitable for large enterprises where the benefit aligns with the cost.
Apigee is costlier compared to other solutions.
It's an expensive solution.
However, once you scale up to your full volume, it'll be more expensive.
Microsoft Azure is an expensive solution not for the large enterprises but for medium and small.
 

Valuable Features

Apigee offers robust API management with analytics, security, customization, scalability, and user-friendly features, enhancing enterprise decision-making.
Kong Gateway Enterprise provides scalable, secure API management with integration support, high performance, and adaptability via open-source community backing.
Microsoft Azure API Management offers user-friendly API orchestration with robust features including security, scalability, and comprehensive Azure integration.
It provides all the necessary capabilities for current technologies, enabling communication and translation between protocols, along with supporting stringent security features.
The features for API security have been significant with Apigee.
Apigee provides catalog management, onboarding of new customers, an API portal, and security features.
The most valuable features of Kong Gateway Enterprise are its seamless integration with Kubernetes and cloud, many plugins that can be incorporated in a solution, and its incorporation with low-code function systems.
The platform's most valuable features are its rule-based permissions and comprehensive API lifecycle management capabilities.
The ability to create a subscription model for APIs allows companies to monetize valuable data and share it securely.
The analytics phase of API Management is very beneficial for tracking API usage and identifying suspicious users.
 

Mindshare comparison

As of September 2025, in the API Management category, the mindshare of Apigee is 11.5%, down from 15.3% compared to the previous year. The mindshare of Kong Gateway Enterprise is 7.3%, up from 6.0% compared to the previous year. The mindshare of Microsoft Azure API Management is 16.5%, down from 19.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Market Share Distribution
ProductMarket Share (%)
Microsoft Azure API Management16.5%
Apigee11.5%
Kong Gateway Enterprise7.3%
Other64.7%
API Management
 

Featured Reviews

ShawkyFoda  - PeerSpot reviewer
Provides high visibility and control with good traffic monitoring
Analytics is one of the areas needing enhancement, specifically more visibility and control over traffic to improve capacity management and high availability. The replication process between Master and Slave for disaster recovery takes too long. Dependencies on analytics impact the performance of the user interface, which should be separate. The complex setup process on-premises, especially with multi-node installations, could also be improved. Additional control in product declarations, based on operations like POST and GET, is needed.
Sudhanshu Dev - PeerSpot reviewer
Custom plugin capability with enhanced high traffic handling and lightweight performance
We use Kong for our API gateway, handling all public traffic. It is an open-source tool, and even though we are a startup, it provides us with stability without incurring high costs initially Kong has helped us by performing smoothly even when we receive millions of requests, which prevents any…
Allan Møller - PeerSpot reviewer
Transforms internal APIs with secure, manageable cloud compatibility
Microsoft Azure API Management could be improved by enhancing the preview feature, specifically the workspaces. The feature should allow for better delegation of permissions to specific groups without affecting others. The service is extensive and expensive, and this added flexibility would make it more manageable and less prone to errors.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Manufacturing Company
8%
Insurance Company
7%
Financial Services Firm
19%
Computer Software Company
12%
Manufacturing Company
7%
Insurance Company
7%
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise65
By reviewers
Company SizeCount
Small Business8
Large Enterprise19
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise52
 

Questions from the Community

How does Apigee differ from Azure API Management?
Apigee offers both cloud-based and on-prem options while Microsoft Azure API Management currently only offers a clou...
Which is better - Apigee or Amazon API Gateway?
Amazon API Gateway is a platform that supports the creation and publication of API for web applications. The platform...
How does Kong Enterprise compare with Mulesoft Anypoint API Manager?
The Mulesoft Anypoint API Manager was designed with its users in mind. Though it is a reasonably complex piece of sof...
What do you like most about Kong Enterprise?
The tool's feature that I find most beneficial is rate limiting. In our usage, especially in the financial sector, we...
What needs improvement with Kong Enterprise?
More plugins for additional integrations would be helpful and openness for traditional development languages, such as...
Which is better - Azure API Management or Amazon API Gateway?
If you use Azure products, API Management is a great solution. It solves many of the problems of externalizing web se...
What do you like most about Microsoft Azure API Management?
Microsoft Azure API Management is a good, comprehensive solution for enterprise implementation.
What is your experience regarding pricing and costs for Microsoft Azure API Management?
The pricing is medium, which I find to be reasonable for the value we receive.
 

Also Known As

No data available
No data available
Azure API Management, MS Azure API Management
 

Overview

 

Sample Customers

Adobe, advance.net, Amadeus, AT&T, Bechtel, Belly, Burberry, Chegg, Citrix, Dell, eBay, Equifax, GameStop, First Data, Globe, HCSC, Intralinks, Kao, Meredith, Mitchell, Orange, Pearson
Cargill, Zillow, Ferrari, WeWork, Healthcare.gov, Yahoo! Japan, Giphy, SkyScanner
adnymics GmbH, LG CNS, Centrebet, netfabb GmbH, MedPlast, Accelera Solutions, Sochi Organizing Committee, realzeit GmbH, Opensistemas
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Google and others in API Management. Updated: August 2025.
867,836 professionals have used our research since 2012.