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AntWorks CMR+ vs UiPath Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
34
Ranking in other categories
Robotic Process Automation (RPA) (5th), Business Orchestration and Automation Technologies (6th)
AntWorks CMR+
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Intelligent Document Processing (IDP) (16th)
UiPath Platform
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
909
Ranking in other categories
Robotic Process Automation (RPA) (1st), Agentic Automation (1st), AI-Agent Builders (1st), Business Orchestration and Automation Technologies (1st), AI Finance & Accounting (1st)
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
Rick Koo - PeerSpot reviewer
Digital Technology Leader at Mercer
Leading-edge NLP capabilities, efficient training of machine learning models, and the automation saves us significant time
The machine learning capability is good. The algorithm helps us to get the right data with less training effort. The technology seems to be a little bit ahead of the standard NLP software. They use more pattern recognition, rather than basing everything on reading static text. The problem with relying on an unchanging text is that it can depend on things such as the formatting, and where things appear within a document. This solution can process complex formats, which is helpful for us because we get a lot of PDFs and they come in many different formats. As an example, a carrier might include a list of their rates in a table, whereas a different carrier will write their rates into a paragraph, and yet another will put them into some sort of graphic. If you only capture text then you will only capture part of that data. Pattern recognition ultimately helps us to circumvent the problems in dealing with format variability in documents and allows us to capture the right data. When it comes to predicting what it is that a document needs manual intervention, CMR Plus does it pretty well. They have a QA cycle that is usually able to highlight such data. The content recognition ability, in terms of giving us only the data that we need and nothing else, is pretty good. It has a positive effect on our efficiency and by extension, it impacts our infrastructure costs.
reviewer2761431 - PeerSpot reviewer
Manager Rpa at a retailer with 10,001+ employees
Significantly reduces manual effort and improves team workflows through automated ticketing
We've used Agent Builder, IXP, and Maestro for orchestration. We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group. If it has not been assigned correctly due to human error, it automatically reassigns it to the right group. I would assess Agentic AI's ability to extract data points as effective. We created an agent for the purpose of extracting data, though not in a document. We created what we call an email conversation agent that engages with a customer, vendor, or someone in an email conversation with a set goal of extracting specific data points for an action to be performed subsequently. The one automation we have deployed in production involves the agent interacting with team members to collect data points and create a ServiceNow ticket. We appreciate almost all features of UiPath Platform, with one of the most successful ones being the use of Coms Mining. Most of the new features related to AI have all been good, and we use Agentic. We have already created a few agents and have started to use Maestro for a few flows, though we are not yet there to orchestrate an end-to-end workflow. We have good ROI from the automations we have developed with UiPath Platform, which far exceeds the investment in the platform. It has saved us tens of thousands of hours in manual effort, making the team members happy to pursue other things of value.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."
"The most valuable features for my client are timing and scheduling."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"Automate increases efficiency and eliminates errors during documentation and invoicing processes."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"I find the ease of use from a programming perspective very valuable."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"I would recommend Automate because it has made my work much easier."
"The automation provided by this solution has saved us a lot of time."
"Pattern recognition ultimately helps us to circumvent the problems in dealing with format variability in documents and allows us to capture the right data."
"It is easy to use because we receive support from UiPath. Also, the product is easy to train people on and get people using it. You don't need a technical background to learn it."
"I would describe my experience with deploying UiPath Platform as very easy."
"It provides various services such as PDF automation and AI capabilities that help in creating accurate results. We are using the AI for chatbot integrations and handling customer interactions. It helps eliminate manual work."
"Basic knowledge of .NET is sufficient to develop a workflow."
"Starting with UI automation is valuable as it mirrors users' existing workflows, building their confidence before expanding into more powerful automation methods."
"The features of UiPath Platform that I appreciate the most are Queues and Orchestration."
"The most beautiful activity is sentiment analysis, where we can predict the good reviews and the negative reviews."
"The best features I appreciate about the UiPath Platform include the ability to enable some components to be used, as well as the dashboards for logging and the bots' performance after deployment. It is also easy to use."
 

Cons

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"It's possible that they could use a stronger community for seeking guidance and help."
"The user interface could be slightly enhanced to make it more modern."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"It would be very helpful to have a simple and extensive training guide, or training model, to help learn how to work with the product."
"We would like to see the overall accuracy increase from approximately 70% to perhaps 85%."
"The user interface needs to be more customizable, and the debugging tool doesn't work well enough. It needs some improvements."
"The support provided by UiPath could be improved."
"The pricing could be more friendly."
"They could provide much more premium, quicker customer service. I'm from India and the customer support team is elsewhere. There's a time difference and, whenever I post a query or ask them for help, the response is delayed."
"The speed of development needs improvement. They need to make it easier for non-trained people to be able to develop alterations that work the first time. On the development side, the initial development processes should be a focus."
"The only thing missing is something to track the development cycle. We use third-party tools to do that."
"Insights is a little clumsy. StudioX is a great start but needs more functionality. They should bring the document understanding into StudioX and make it go a little bit further. There's a pretty clear point at which you really need to switch over to Studio, but in the case of some of our citizen developers, they'd like to stay in StudioX. They just need more features."
"I would really like to see the package deployment updated. As it is right now, if you want to update something, you have to take down the latest code, sync the packages and re-upload everything back through dev test to prod."
 

Pricing and Cost Advice

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"It comes with a package that costs approximately $20,000 USD per year."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"The pricing is really good, and it's based on usage."
"UiPath's cost is acceptable."
"We are set up for annual licensing and will be taking the time to renew."
"As an application, it is not very expensive. It's very reasonable."
"UiPath is expensive."
"I'm not directly involved in the financing, but the IT team considers this product costly."
"There is no additional cost apart from the standard licensing. There is a one-time cost for the infrastructure setup."
"The cost is satisfactory."
"The pricing for UiPath is OK, but it's a bit on the higher side, as the target audience is a bit different."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Performing Arts
6%
No data available
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
10%
Retailer
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise7
No data available
By reviewers
Company SizeCount
Small Business249
Midsize Enterprise143
Large Enterprise665
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
We have been using Automate for approximately one to one and a half years for the automation component. For complex a...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing aspect is covered by my senior, but Automate is a centralized tool, so we do not need to buy different to...
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Also Known As

HelpSystems Automate, Automate
ANTstein
UiPath Maestro, UiPath Apps, UiPath Agent Builder
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Information Not Available
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about AntWorks CMR+ vs. UiPath Platform and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.