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AntWorks CMR+ vs Automation Anywhere comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AntWorks CMR+
Ranking in Intelligent Document Processing (IDP)
17th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Automation Anywhere
Ranking in Intelligent Document Processing (IDP)
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
664
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
 

Mindshare comparison

As of September 2026, in the Intelligent Document Processing (IDP) category, the mindshare of AntWorks CMR+ is 2.0%, up from 1.3% compared to the previous year. The mindshare of Automation Anywhere is 3.4%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere3.4%
AntWorks CMR+2.0%
Other94.6%
Intelligent Document Processing (IDP)
 

Featured Reviews

Rick Koo - PeerSpot reviewer
Digital Technology Leader at Mercer
Leading-edge NLP capabilities, efficient training of machine learning models, and the automation saves us significant time
The machine learning capability is good. The algorithm helps us to get the right data with less training effort. The technology seems to be a little bit ahead of the standard NLP software. They use more pattern recognition, rather than basing everything on reading static text. The problem with relying on an unchanging text is that it can depend on things such as the formatting, and where things appear within a document. This solution can process complex formats, which is helpful for us because we get a lot of PDFs and they come in many different formats. As an example, a carrier might include a list of their rates in a table, whereas a different carrier will write their rates into a paragraph, and yet another will put them into some sort of graphic. If you only capture text then you will only capture part of that data. Pattern recognition ultimately helps us to circumvent the problems in dealing with format variability in documents and allows us to capture the right data. When it comes to predicting what it is that a document needs manual intervention, CMR Plus does it pretty well. They have a QA cycle that is usually able to highlight such data. The content recognition ability, in terms of giving us only the data that we need and nothing else, is pretty good. It has a positive effect on our efficiency and by extension, it impacts our infrastructure costs.
Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The automation provided by this solution has saved us a lot of time."
"This product has helped to boost our overall efficiency and performance, giving us the ability to automate many manual tasks and collect the right data for our analytics so we can serve our clients more effectively."
"Pattern recognition ultimately helps us to circumvent the problems in dealing with format variability in documents and allows us to capture the right data."
"The ability to customize added automation to a lot of situations where human judgment and interpretation are not required."
"This is a perfect solution for us and Automation Anywhere helps us to close many deals."
"The infrastructure that Automation Anywhere has created is really simple; compared to other tools such as Power Automate, it is more user-friendly and faster."
"The feature of this solution that I like the most is that it is coding free - it is a coding free tool. It does not need much coding at all. For all the activities you just drag and drop. That is the best advantage of this tool."
"Automation Anywhere has very strong game because it is always up for asking feedback."
"The IQ Bot is the most valuable feature and a significant market differentiator."
"What I appreciate the most about Automation Anywhere is that the end-user experience is superior to any of the other tools on the market that we've looked at."
"It's a great product, timely support, and guidance."
 

Cons

"We would like to see the overall accuracy increase from approximately 70% to perhaps 85%."
"It would be very helpful to have a simple and extensive training guide, or training model, to help learn how to work with the product."
"If you want to use Chrome then there are three or four additional steps that need to be completed."
"There are many bots available on the Bot Store. However, my developer told me that he was unhappy with the quality of the bots available."
"When they develop the product, they don't always provide all the necessary details that a customer needs to implement the product."
"For assisted automation, the AA bot needs the facility to be triggered through an application interface after collecting input from the user."
"The API integration should be improved further since it is a bit difficult at the moment to connect with the API in the enterprise version."
"In A2019 the dependencies that are being downloaded take a longer time that should be reduced. Migration utility should be provided so we can easily migrate from lower versions to higher versions."
"This solution could be more stable because sometimes I see some bugs."
"IQ Bot is bad and needs a lot of tweaking."
 

Pricing and Cost Advice

"The pricing is really good, and it's based on usage."
"We save approximately 10,000 hours per year."
"We have seen ROI on one of the process, but not on the other processes yet."
"This is a comprehensive automation offering with a scalable architecture and flexible pricing models."
"Costs savings have been seen by employing bots for multiple shifts instead of people."
"Automation Anywhere University is pretty good. They make it available free for everyone."
"We're just starting to renew our license, and we were quoted $115,000 without the IQ Bot. The IQ Bot is another $30,000. This is with very limited pages, as we go through our first projects. The majority of the cost was for ten days of onsite training."
"There are some additional costs beyond the standard licensing fees. There are a couple of add-ons we've looked at: The IQ Bot for OCR and machine-learning were add-ons, as well as the Bot Insights - the analytics."
"Based on what I've heard, it's costly, but I don't know much about its pricing."
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Top Industries

By visitors reading reviews
Insurance Company
21%
Comms Service Provider
15%
Construction Company
13%
Manufacturing Company
9%
Outsourcing Company
15%
Financial Services Firm
12%
Manufacturing Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise85
Large Enterprise560
 

Questions from the Community

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How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
 

Also Known As

ANTstein
Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Find out what your peers are saying about AntWorks CMR+ vs. Automation Anywhere and other solutions. Updated: September 2026.
914,805 professionals have used our research since 2012.