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Amazon Pinpoint vs Pitney Bowes Portrait comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Pinpoint
Ranking in Marketing Management
9th
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Pitney Bowes Portrait
Ranking in Marketing Management
19th
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
Data Mining (13th)
 

Mindshare comparison

As of April 2026, in the Marketing Management category, the mindshare of Amazon Pinpoint is 2.3%, down from 3.2% compared to the previous year. The mindshare of Pitney Bowes Portrait is 1.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Marketing Management Mindshare Distribution
ProductMindshare (%)
Amazon Pinpoint2.3%
Pitney Bowes Portrait1.2%
Other96.5%
Marketing Management
 

Featured Reviews

MS
Director AWS at NeuraFlash India Pvt Ltd
Offers personalized campaigns with journey orchestrator and good support
Claiming a Pinpoint number should be more integrated with Amazon Connect. A phone number claimed from Pinpoint should be compatible with Amazon Connect. Enhancing the experience of contact centers by bringing the Pinpoint console into the Amazon Connect console, so users do not have to navigate to Pinpoint separately, would improve the process.
it_user7347 - PeerSpot reviewer
CEO with 1,001-5,000 employees
First Look – Pitney Bowes Software update
I got briefed by the Portrait folks back when they first became part of Pitney Bowes Software but it has been a while and I recently got an update. Pitney Bowes Software is actually a top 100 software company with 1,600 employees with 10,000 customers, focused on enabling lifetime customer…
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Healthcare Company
13%
Performing Arts
9%
University
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Amazon Pinpoint?
From my experience, Amazon Pinpoint's most valuable feature is its ability to deploy outbound projects quickly. It is easy to use when setting up outbound campaigns, allowing us to deploy solutions...
What is your experience regarding pricing and costs for Amazon Pinpoint?
I rated the pricing as five out of ten. Pinpoint is moderately fairly priced yet slightly higher than expected. Users must carefully evaluate pricing options and carrier limitations in their countr...
What needs improvement with Amazon Pinpoint?
Claiming a Pinpoint number should be more integrated with Amazon Connect. A phone number claimed from Pinpoint should be compatible with Amazon Connect. Enhancing the experience of contact centers ...
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Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Nationwide
Find out what your peers are saying about Salesforce, Microsoft, monday.com and others in Marketing Management. Updated: March 2026.
889,955 professionals have used our research since 2012.