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AWS Step Functions vs Amazon Managed Workflows for Apache Airflow comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
45
Ranking in other categories
No ranking in other categories
Amazon Managed Workflows fo...
Ranking in Workload Automation
21st
Average Rating
6.6
Reviews Sentiment
5.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
AWS Step Functions
Ranking in Workload Automation
9th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
15
Ranking in other categories
Business Process Management (BPM) (11th)
 

Mindshare comparison

As of August 2026, in the Workload Automation category, the mindshare of JAMS is 3.1%, up from 1.9% compared to the previous year. The mindshare of Amazon Managed Workflows for Apache Airflow is 1.9%, up from 1.3% compared to the previous year. The mindshare of AWS Step Functions is 2.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
JAMS3.1%
AWS Step Functions2.0%
Amazon Managed Workflows for Apache Airflow1.9%
Other93.0%
Workload Automation
 

Featured Reviews

LV
Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees
Automation has replaced nightly monitoring and delivers reliable, unified job scheduling
We have really enjoyed working with JAMS in terms of notifications, alerts, and streamlining. There used to be a process with Automate, which is another product from Fortra, but even before that, the other division of the company that we were merging with had a tool that was built in-house called a file handler or file distributor. It was an in-house developed tool, but it was not as streamlined or as efficient as JAMS is. We literally had to have a dedicated nighttime person monitoring. Although we are 24/7, the divisions of the company that we were using JAMS for have been small scale. While we have automated it, we have streamlined it in such a way that notifications go out and alerts go out, but if there is anything, then we get paged and alerted, and if anything needs to happen at midnight, we can wake up. On the other hand, with the tool I mentioned, the file handler and distributor, we used to have a dedicated nighttime person that had to be sitting and monitoring it to see when a file arrived, whether it met the conditions, and then execute the next particular job. By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this.
IP
Business and Technology Strategy Lead at Cognix Inc
Operational workflows improve as we address needs but technical support costs affect resources
Amazon Managed Workflows for Apache Airflow is easy to use and offers great scalability. The more we include and extend our capabilities, we can easily scale up according to our needs. When we compare it to other tools in the market, such as Control-M and other technologies, Airflow offers a lot of flexibility. Using this tool minimizes costs and maximizes efficiency.
YM
Senior Software Engineer at a tech services company with 10,001+ employees
Central orchestration has streamlined complex data workflows and now drives timely aviation alerts
The best features AWS Step Functions offers include the ability to deploy it via code. It helps us orchestrate anything that we want. Even if we have Glue jobs for another use case or Lambda that we are currently looking forward to, we are using Lambda to take DynamoDB data for real-time sales monitoring, then it goes to our S3 bucket. We have multiple workflows that are orchestrated by AWS Step Functions, and at the core, the main functionality is based on different frameworks. We have an Athena complete workflow, Glue job-based workflow, and a separate Lambda-based workflow. All of these are separately handled in AWS Step Functions. This is a good point and again with the inbuilt facilities of it, including how we can construct those workflows and add up a catch state or roll back or do multiple iterations using the Map state, that is very helpful for us.The Map state feature has specifically helped my team create a rollback state of the data since we were dropping some of our data assets. In case we want them back, we just wanted to do this. We took a particular layer and provided the data list, including the tables list, and using the Map state, we iterated over this list and one by one we did the backups of this data at the concurrency of five tables in a single execution. The Catch state, on the other hand, allows us to identify any error immediately. If we encounter an error, the Catch state immediately picks it up and we integrated webhooks or email notifications. That is how we are able to identify immediately if we face any error. At the core of our data engineering platform, AWS Step Functions sit at the topmost core of whatever pipelines we have. It is a main orchestration tool for us and helps us save costs. It is a key component of our engineering platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."
"The code-driven automation for more complex scheduling requirements frees up time because it's really easy to use... It's almost like a stand-alone software that we can't live without."
"Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data."
"The fact that we no longer need to use Excel spreadsheets is huge."
"The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven."
"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."
"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."
"Because we have gone from a lot of manual processes to automated processes with JAMS, we have been able to free up IT staff time, and for just the Technical Operations Center team that I manage, it has saved about 20 hours a week."
"Amazon Managed Workflows for Apache Airflow is easy to use and offers great scalability; the more we include and extend our capabilities, we can easily scale up according to our needs."
"One of the product's main strengths is that it is well-suited for a DevOps pattern, allowing us to automate our CI/CD pipeline."
"AWS Step Functions acts as a high-level layer, allowing us to seamlessly integrate with microservices."
"It is a scalable solution."
"If you want to create a workflow to call one Lambda function after another, and other serverless features, it could save you a ton of money. That's for sure."
"The number of historical events is great."
"Overall, I would rate AWS Step Functions at least nine out of ten."
"One can rate all the calls and that is a good feature."
"The integration capability is easy, whereas building state machines is tricky."
"At the core of our data engineering platform, AWS Step Functions sit at the topmost core of whatever pipelines we have, is a main orchestration tool for us, helps us save costs, and is a key component of our engineering platform."
 

Cons

"The JAMS automation code isn't so clean."
"The search capability needs to be improved because when we try to search for a job, it's hard to do."
"JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client."
"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
"Sometimes the UI is not the most responsive I've ever used. But because it does its job, I don't complain."
"They recently switched to subscription-based pricing, which increased."
"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"The documentation provided is good."
"To be very honest, technical support from AWS is extremely expensive."
"Setup took about one day. We had some errors to understand in the beginning, but now everything is working good."
"It is hard to coordinate the declaratory language."
"AWS Step Functions' fault tolerance capabilities can be improved, but if managed well in orchestration, then the impact is minimal."
"It is difficult to suggest improvements at the moment."
"I would like to see more data transformation features in Amazon Step Functions like additional operators and logic."
"One area for improvement is the payload size. Currently, I sometimes have to save data as a file since I cannot pass it within Step Functions, necessitating caching in processes."
"The interface can sometimes feel limited, as we're unable to see what AWS is running behind the scenes."
"There is room for improvement in terms of integration with other products. It would benefit from more integration with different applications or services."
 

Pricing and Cost Advice

"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"This is a good product at a fair price."
"The pricing is reasonable."
"The product is reasonably priced, and we don't have any add-ons."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"The product is reasonably priced, and we don't have any add-ons."
"It is not an inexpensive solution but it is less expensive than other options."
"The solution's price is reasonable."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
12%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
24%
Comms Service Provider
7%
Outsourcing Company
7%
Media Company
5%
Financial Services Firm
22%
Manufacturing Company
9%
Comms Service Provider
6%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise14
Large Enterprise23
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for JAMS?
I was not really involved in the pricing, setup cost, and licensing at that level. I am more involved in the technica...
What needs improvement with JAMS?
In terms of improvements, I believe JAMS can enhance its user interface for better user experiences. I would like to ...
What is your primary use case for JAMS?
My primary use case for JAMS is enterprise workload automation and batch job orchestration. I use it to schedule and ...
What needs improvement with Amazon Managed Workflows for Apache Airflow?
Customization in general depends on the use cases that we are trying to address, but I don't have a specific thing ri...
What advice do you have for others considering Amazon Managed Workflows for Apache Airflow?
Custom Generalizations do not directly correlate with specific sections conventional to reviews. Less clarity on dire...
What is your primary use case for Amazon Managed Workflows for Apache Airflow?
Our use case for Amazon Managed Workflows for Apache Airflow is more focused on operational workflow. We created an o...
What is your primary use case for Amazon Step Functions?
My main use case for AWS Step Functions is in our data platform where we are trying to generate alerts. For generatin...
What advice do you have for others considering Amazon Step Functions?
I rate AWS Step Functions a nine out of ten on a scale of one to ten. I chose a nine out of ten because it is basical...
What is your experience regarding pricing and costs for Amazon Step Functions?
AWS Step Functions helps us save costs as it is a self-managed service and is serverless. We look out for the inbuilt...
 

Also Known As

No data available
No data available
Amazon Step Functions, Step Functions
 

Interactive Demo

 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Information Not Available
Alpha Apps, The Guardian, SGK, Bigfinite
Find out what your peers are saying about AWS Step Functions vs. Amazon Managed Workflows for Apache Airflow and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.