JAMS vs OpCon comparison

Fortra and SMA Technologies are both solutions in the Workload Automation category. Fortra is ranked #5 with an average rating of 8.6, while SMA Technologies is ranked #10 with an average rating of 9.1. Fortra holds a 1.9% mindshare in WA, compared to SMA Technologies’s 1.9% mindshare. Additionally, 97% of Fortra users are willing to recommend the solution, compared to 97% of SMA Technologies users who would recommend it.

JAMS

Read 35 JAMS reviews

1,797 Views
494 Comparison Views

97% willing to recommend

OpCon

Read 59 OpCon reviews

1,845 Views
716 Comparison Views

97% willing to recommend

JAMS

OpCon

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 4, 2025

OpCon and JAMS compete in the automation software category. While both have strong features, OpCon seems to have an edge in cross-sector automation, whereas JAMS offers greater flexibility with hybrid cloud support.

Features: OpCon's strengths lie in auto-scheduling and self-service across sectors, particularly with Corelation KeyStone systems. Its capabilities in notifications and cross-platform communication are highly valued. JAMS is known for natural language selection and exception handling, with intuitive scheduling supporting varied dependencies and comprehensive execution methods across diverse operating systems.

Room for Improvement: OpCon users desire simpler interfaces and more template options, along with improvements to the Solution Manager and expanded integration capabilities. JAMS users seek enhanced search functionality and better user interfaces, citing the absence of web-based applications as a drawback. Client interface improvements could enhance usability.

Ease of Deployment and Customer Service: Both products support on-premises and public cloud deployments. JAMS also offers hybrid cloud options, offering added flexibility. Both receive accolades for their technical support, noted for quick response times and knowledgeable staff, although complex issues occasionally remain unresolved.

Pricing and ROI: OpCon's pricing is viewed as moderate, supported by efficiency gains justifying the investment. JAMS is generally cheaper, recognized for strategic scalability and cost-effectiveness, especially against competitors like Control-M. Users of both report significant ROI through automation, reducing manual workloads and error rates.

To learn more, read our detailed JAMS vs. OpCon Report (Updated: April 2025).

Buyer's Guide

JAMS vs. OpCon

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS

Ranking in Workload Automation

5th

Average Rating

8.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

OpCon

Ranking in Workload Automation

10th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Workload Automation category, the mindshare of JAMS is 1.9%, up from 1.4% compared to the previous year. The mindshare of OpCon is 1.9%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Rob Grafrath

VP, Enterprise Systems at Capio

We can scale up our organization's scheduling and automation without having to add staff to the department

The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.

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Jose Rivera Hernandez

Senior VP of Technology at Triangle Credit Union

Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money

One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."

"The planning capabilities are most valuable."

"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."

"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."

"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."

"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."

"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."

"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."

More JAMS pros

"The greatness of it is the flexibility of the scheduling and the integration of all platforms and processes. We have integrated it with everything from AIX to Microsoft Servers; with pretty much anything that we can."

"Having the jobs laid out while attaching dependencies is a nice addition to the program."

"It has streamlined operations, specifically with the timing of our processes. We don't have to worry about if things are going to run at a certain time. The automation allows us to say, "Okay, we want this to run at this time, and this to not run until that is done." So, it has really streamlined the accuracy and timeline of when jobs run throughout the day."

"We recently did a branch acquisition of another bank, though not a full bank. With that, we had to convert all of their ACH transactions. It was a very complicated product that we received from our core provider, Fiserv, for some translation programs. It was very cumbersome to run through the process, convert it out, get output files, etc. Without anyone touching it, I was able to automate the full process from pulling in the files from this other bank, converting everything needed, and posting it to our customer's account 24-hours throughout the day."

"MAS is by far the best feature, although not a feature of the software specifically. MAS has more knowledge than our employees, so we have been able to develop schedules that are far beyond our own skillset."

"The core system is the most valuable part: being able to view the processes that we've never really been able to view as a whole before. That is super-helpful, as is being alerted when issues arise."

"It is so simplistic that it gives us peace of mind. Before, we had all these processes that were run manually, such as different file transfers and jobs running for our core at certain times. Now, all that stuff is done automatically."

"We haven't freed up a full person's job using it, but there are a good handful of people for whom it has freed up about half of their time. And those employees love it. A lot of tasks are based on certain times, and they're no longer stuck doing those things at those times. We don't have to have anybody coming in early anymore. They can focus on the processing part of their jobs instead of the file moving and downloading."

More OpCon pros

Cons

"It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added."

"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."

"JAMS has built-in reporting. I've never really used it. I tried using it a few years ago and I couldn't figure it out. It was wonky. It could be improved upon."

"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."

"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."

"One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks. It may be available in version 7 or in a future release of 7. I think that's on their roadmap. But right now, for us to do a search, we have to search through database queries."

"I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better."

"The search capability needs to be improved because when we try to search for a job, it's hard to do."

More JAMS cons

"The one area it needs some help in is the mainframe area because that is not its strength. They support the mainframe but it's not something that they are good at."

"I'd like to see the product include a view where you can see everything about a specific job on a single screen."

"There is room for improvement needed around setting up the calendars and frequencies. I would like more flexibility in what jobs run. Sometimes, with frequencies, I can't find what I want to without putting a little more labor into it."

"The GUI is very old-fashioned compared to Control-M, for example. They should prioritize the GUI."

"Usage is a little complex. It's not like you can bring somebody in and they can just use it. They have to be trained... As far as complexity goes, it's right up there."

"The only downside to OpCon is that its features can be complicated and really must be taught. Most of our users don't have training beyond the free Basic Training that SMA provides, so for fresh eyes, it is kind of difficult to understand some of the language used."

"The only thing that we have been talking about with the vendor is the Solution Manager tool that we have. It is a great tool. It is getting replaced by another tool that is probably called Enterprise Manager. We just had a few complaints about it. The navigation of that new tool is a little bit more arbitrary than what we have been used to."

"I would like to see them improve the Solution Manager for the web application. It's the future for us. Our customers need a lot of functionality, but there isn't that functionality within Solution Manager. So they have to develop and improve it."

More OpCon cons

Pricing and Cost Advice

"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."

"The product is reasonably priced, and we don't have any add-ons."

"It's expensive, to be honest, but it does the job."

"This is a good product at a fair price."

"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."

"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."

"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."

"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."

More JAMS pricing and cost advice

"It was substantially less expensive than ASG-Zeke... I would suggest that someone who is only looking at price when evaluating workload automation tools take a very hard look at OpCon because it is well-priced."

"Annually, we pay $29,000. This is for a blanket policy that covers everything, like licensing and support."

"The cost is based on the number of jobs. You pay for what you use. For us, the support cost is between €20,000 and €30,000 per year. It's too expensive."

"If we choose to purchase consulting hours, that is an additional cost. However, we've been lucky enough that we've not used all of our allotted consulting hours. Therefore, that is not something that we have had to purchase a lot of. The last time that we purchased consulting hours was roughly two years ago. We purchased a block of 10 for $2,500. It was $250 per hour."

"I believe our cost is about $150,000 annually."

"It's definitely worth the cost."

"Our license is for 1000 jobs. Including support, the license and upgrades are 2000 euros a month."

"While the overall cost is reasonable, I'm interested in exploring options for making the managed automation solution, specifically the mass solution, more cost-effective."

More OpCon pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

16%

Healthcare Company

Manufacturing Company

Computer Software Company

45%

Financial Services Firm

21%

Government

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about JAMS?

I find the historical tracking feature of JAMS invaluable for reviewing past events.

See all answers

What is your experience regarding pricing and costs for JAMS?

Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...

See all answers

What needs improvement with JAMS?

The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source co...

See all answers

What do you like most about OpCon?

My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting.

See all answers

What is your experience regarding pricing and costs for OpCon?

I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price. I would recomm...

See all answers

What needs improvement with OpCon?

See all answers

Comparisons

Control-M vs JAMS

Compared 18% of the time

Redwood RunMyJobs vs JAMS

Compared 15% of the time

AutoSys Workload Automation vs JAMS

Compared 13% of the time

Stonebranch vs JAMS

Compared 9% of the time

ActiveBatch by Redwood vs JAMS

Compared 5% of the time

More JAMS Competitors

Control-M vs OpCon

Compared 34% of the time

VisualCron vs OpCon

Compared 13% of the time

Automic Automation vs OpCon

Compared 12% of the time

AutoSys Workload Automation vs OpCon

Compared 10% of the time

More OpCon Competitors

Product Reports

Buyer's Guide

JAMS

April 2025

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Buyer's Guide

OpCon

April 2025

Download OpCon product report

Overview

JAMS offers efficient automation and scheduling with strong capabilities in planning, dependency management, and multi-platform support. Its intuitive interface and robust tools assist in managing complex workflows for enhanced resource allocation.

JAMS stands out for its blend of automation and scheduling capabilities, making it suitable for handling complex workflows across platforms. Its features such as batch scheduling, natural language scheduling, and interactive agents promote seamless integration with other tools like PowerShell. The focus on metrics and notifications ensures users are informed about operational efficiency enhancements. While JAMS is effective in many areas, users report a need for improved simulation for termination processes and a more intuitive client setup. They see potential in enhanced search functions, better exception handling, and greater transparency in custom execution. The current setup challenges like disappearing options and mobile accessibility can affect user satisfaction. Including a fully web-based client and improving documentation could add value.

What are JAMS' key features?

Planning and Scheduling: Coordinates workflows efficiently with advanced scheduling techniques.
Dependency Management: Ensures seamless operation by managing inter-task dependencies.
Interactive Agents: Integrates with PowerShell and other tools to enhance automation.
Natural Language Scheduling: Simplifies job creation with intuitive language use.
Multi-Platform Flexibility: Operates across diverse environments ensuring robust performance.

What benefits should users consider?

Operational Efficiency: Reduction in manual oversight with robust scheduling and integration tools.
Resource Allocation: Efficient management of workflows across multiple timeframes and platforms.
User Satisfaction: Seamless user experience with intuitive interfaces and integration capabilities.
Visibility: Centralized management provides comprehensive oversight over tasks.

Organizations using JAMS for workflow and batch job automation leverage its capabilities for SSIS, SQL procedures, and Python scripts. JAMS supports file automation and managed file transfers across environments like AWS and Azure. Users employ JAMS for data management, reporting, and integration tasks, including handling holiday-aware scheduling for improved task coordination.

Fortra

OpCon automates batch processing, core system operations, file transfers, and daily processing. Integrated across Unisys, Windows, and cloud systems, OpCon is used in financial institutions, credit unions, and multi-platform environments for job scheduling, report generation, SQL queries, scripting, and FTP processes, handling thousands of jobs daily.

Users value OpCon for comprehensive automation capabilities, particularly the scheduling feature that allows advance planning and streamlined workflows. The self-service functionality enables non-IT staff to manage tasks efficiently. OpCon's integration with core banking systems, robust job management, and error notification system significantly improve operational efficiency. Features like Solution Manager enhance accessibility and control, ensuring process continuity and ease of use.

What are the Key Features of OpCon?

Advanced Scheduling: Allows users to plan and automate workflows efficiently.
Self-Service Functionality: Empowers non-IT staff to manage tasks independently.
Integration with Core Systems: Works seamlessly with core banking systems and other platforms.
Error Notifications: Provides robust error management and notifications for quick resolution.
Solution Manager: Enhances control and accessibility for managing automated processes.

What Benefits Should You Look for in Reviews?

Operational Efficiency: Users often report improved operational performance and reduced manual effort.
Time Savings: Automation of repetitive tasks leads to significant time savings.
Improved Accuracy: Automated systems minimize human error, leading to higher accuracy in processes.
Cost Reduction: Optimized resource usage results in cost savings.
Enhanced Flexibility: Customizable workflows meet unique business requirements.

Users find OpCon complex with a steep learning curve. Desired improvements include better separation of environments, enhanced graphical display, finer user authorization, simpler notification and alerts, more templates, increased web functionality, seamless interface, integration tools, online training, smoother scheduling, better reporting, mobile accessibility, smarter self-service, improved mainframe support, and integration with third-party systems. Pricing model and licensing could be more streamlined.

In financial institutions and credit unions, OpCon is implemented to handle thousands of daily jobs, automate internal processes, and integrate workflows across various platforms. It ensures secure file transfers, generates detailed reports, executes SQL queries, and supports seamless third-party integrations.

SMA Technologies

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust

Buyer's Guide

JAMS vs. OpCon

April 2025

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