JAMS vs OpCon comparison

JAMS Software and SMA Technologies are both solutions in the Workload Automation category. JAMS Software is ranked #3 with an average rating of 8.3, while SMA Technologies is ranked #7 with an average rating of 9.1. JAMS Software holds a 2.1% mindshare in WA, compared to SMA Technologies’s 1.7% mindshare. Additionally, 97% of JAMS Software users are willing to recommend the solution, compared to 97% of SMA Technologies users who would recommend it.

JAMS

Read 35 JAMS reviews

1,790 Views
1,790 Comparison Views

97% willing to recommend

OpCon

Read 59 OpCon reviews

1,883 Views
1,695 Comparison Views

97% willing to recommend

JAMS

OpCon

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 8, 2025

OpCon and JAMS are competitors in the automated scheduling and job management software category. JAMS appears to have the upper hand due to its extensive job sequencing flexibility and interactive agents that enhance user interaction in diverse business processes.

Features:OpCon provides robust seven-day auto-scheduling, seamless integration with Corelation KeyStone, and a self-service manager allowing staff to initiate complex tasks without IT interventions. JAMS offers extensive job sequencing flexibility, natural language scheduling, and various job execution methods across platforms.

Room for Improvement:OpCon's users face a steep learning curve and require a more intuitive interface for better usability, along with enhanced integration and streamlined notifications. JAMS could improve search functionality, exception handling, and seek to implement a fully web-based client interface and better source control features.

Ease of Deployment and Customer Service:OpCon is mainly deployed on-premises, with its customer service being highly responsive and technically adept. JAMS users deploy across on-premises and cloud setups, yet express a need for faster ticket resolution and improved technical support methods.

Pricing and ROI:OpCon's pricing is considered high, but it offers significant financial returns through operational efficiency. JAMS provides competitive pricing with strong ROI attributed to reduced manual processing costs, but users caution about potential cost increases from licensing model changes.

To learn more, read our detailed JAMS vs. OpCon Report (Updated: September 2025).

Buyer's Guide

JAMS vs. OpCon

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS

Ranking in Workload Automation

3rd

Average Rating

8.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

OpCon

Ranking in Workload Automation

7th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Workload Automation category, the mindshare of JAMS is 2.1%, up from 1.5% compared to the previous year. The mindshare of OpCon is 1.7%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation Market Share Distribution
Product	Market Share (%)
JAMS	2.1%
OpCon	1.7%
Other	96.2%

Workload Automation

Featured Reviews

Patrick Norton

Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees

Support has been among the most helpful and knowledgeable we've ever worked with but performance monitoring needs improvement

The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me. JAMS has some quirks. It has a bit of a learning curve. Some exceptions are not intuitive, such as when a job is terminated due to exceeding its defined runaway time limit. This generates a misleading exception message that is difficult for new users to understand and requires experience to interpret correctly. Stalled jobs present a unique challenge, particularly when pushing a system like JAMS version six to its limits. While rare, these instances occur when jobs become unresponsive despite appearing in API queries but not in the monitoring console. Although workarounds exist, they highlight the need for improved native monitoring capabilities within JAMS. Currently, the system assumes flawless operation, necessitating supplemental monitoring tools to detect issues like excessive pending or stalled jobs, ensuring timely intervention by our teams.

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Jose Rivera Hernandez

Senior VP of Technology at Triangle Credit Union

Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money

One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The dashboard is intuitive."

"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."

"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."

"I appreciate JAMS for its readily available templates that allow me to create and deliver stand-up presentations within minutes quickly."

"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."

"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."

"The built-in triggers are great."

"The most valuable aspect of JAMS is its robustness."

More JAMS pros

"The most valuable feature is the self-service because it has made it possible to provide simple and quick solutions in the handling of certain tasks."

"My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting."

"The automation of processes is the most valuable feature. One of the major hurdles for us over the last few years, before we found OpCon, was to make our nightly process happen automatically. Being a bank, we have nightly update processes that have to happen for posting transactions, for example, and it was a huge load off our department to have that automated."

"The most valuable feature is the automation in general."

"It makes everything simpler. Once OpCon is in, it just repeats itself day after day. We don't have to worry about whether a process will be missed. It will run every single time. We are not dropping jobs or missing stuff. When you have multiple institutions, it's very easy to miss jobs. You get on a roll, start doing things, and then forget somebody. With OpCon, everything is done."

"It is so simplistic that it gives us peace of mind. Before, we had all these processes that were run manually, such as different file transfers and jobs running for our core at certain times. Now, all that stuff is done automatically."

"OpCon has also reduced our data processing times because of the way you can build out workflows. It can run things in sequence. It's not restricted to a linear process, so you can run multiple jobs at once, allowing for multi-threaded jobs."

"MAS is by far the best feature, although not a feature of the software specifically. MAS has more knowledge than our employees, so we have been able to develop schedules that are far beyond our own skillset."

More OpCon pros

Cons

"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."

"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."

"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."

"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."

"Fortra is getting much better with documentation and examples, but there is still room for improvement."

"The search capability needs to be improved because when we try to search for a job, it's hard to do."

"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."

"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."

More JAMS cons

"I think that they're working on this, but I wish that there was a more centralized area to be able to see what other people are doing... They have a community platform for OpCon users, but I want to see more of where somebody is doing this process in that way. They have a great community platform right now, but I feel that it could be developed."

"It would be nice to go to a fully thin client."

"We are still in the early stages of our implementation, so at this point, I cannot see any needed improvements or features."

"I would like to see them improve the Solution Manager for the web application. It's the future for us. Our customers need a lot of functionality, but there isn't that functionality within Solution Manager. So they have to develop and improve it."

"I would like to see OpCon being accessible using a mobile app."

"We sometimes have a large number of jobs on the SQL Server and we can experience a very light lag in job starts. The lag can be a few seconds. It's never more than one minute, but sometimes we can experience some lags."

"The only thing that we have been talking about with the vendor is the Solution Manager tool that we have. It is a great tool. It is getting replaced by another tool that is probably called Enterprise Manager. We just had a few complaints about it. The navigation of that new tool is a little bit more arbitrary than what we have been used to."

"The SQL database connections are the only time that we've had issues with reliability and stability of the software."

More OpCon cons

Pricing and Cost Advice

"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."

"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."

"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."

"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."

"The product is reasonably priced, and we don't have any add-ons."

"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."

"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."

"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."

More JAMS pricing and cost advice

"There are different add-ons, like the Self Service or Vision model. It all depends on what agents you have in your environment. We have a mainframe and Windows, and while I think SQL is free, SAP or anything beyond that has different connectors that might need a license."

"This solution is slightly more expensive than our previous solution. Right now, we are paying about $40,000 a year. However, we think it's well worth the cost to keep things automated, reducing our staff."

"On a yearly basis our cost is between $25,000 and $30,000."

"SMA is big on free training. They do monthly training down at their headquarter office. As long as you own the product, the only thing you pay for is your employees' travel expenses. The training is free. They are willing to train people and give them the knowledge. That way, you are equipped to do what you need to do."

"OpCon cost us $80,000 in 2017 money, and that included everything: support, installation, onsite assistance during the conversion, etc. It's been a worthwhile investment by far."

"Compared to AutoSys and ISE, OpCon was a lot cheaper to put in. AutoSys is hundreds of thousands of dollars to just install it because they don't have an interface into our system. You have to teach them what your system does."

"The total cost of ownership is about the same to our previous product. The costs are relatively similar."

"Our annual maintenance costs are $45,000. The initial cost is separate."

More OpCon pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

13%

Manufacturing Company

Healthcare Company

Computer Software Company

46%

Financial Services Firm

16%

Non Profit

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	7
Large Enterprise	17

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	29
Large Enterprise	19

Questions from the Community

What do you like most about JAMS?

I find the historical tracking feature of JAMS invaluable for reviewing past events.

See all answers

What is your experience regarding pricing and costs for JAMS?

They recently switched to subscription-based pricing, which increased. The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.

See all answers

What needs improvement with JAMS?

A major improvement would be the integration of AI to help us accomplish various tasks. AI could assist in simplifying operations and could potentially enhance the tool's capabilities.

See all answers

What do you like most about OpCon?

My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting.

See all answers

What is your experience regarding pricing and costs for OpCon?

I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price. I would recomm...

See all answers

What needs improvement with OpCon?

See all answers

Comparisons

Control-M vs JAMS

Compared 19% of the time

AutoSys Workload Automation vs JAMS

Compared 14% of the time

Stonebranch vs JAMS

Compared 10% of the time

Redwood RunMyJobs vs JAMS

Compared 9% of the time

Automic Automation vs JAMS

Compared 6% of the time

More JAMS Competitors

Control-M vs OpCon

Compared 29% of the time

AutoSys Workload Automation vs OpCon

Compared 13% of the time

IBM Workload Automation vs OpCon

Compared 12% of the time

VisualCron vs OpCon

Compared 10% of the time

Automic Automation vs OpCon

Compared 6% of the time

More OpCon Competitors

Product Reports

Buyer's Guide

JAMS

September 2025

Download JAMS product report

Buyer's Guide

OpCon

September 2025

Download OpCon product report

Interactive Demo

JAMS Software

Demo not available

SMA Technologies

Overview

JAMS offers efficient automation and scheduling with strong capabilities in planning, dependency management, and multi-platform support. Its intuitive interface and robust tools assist in managing complex workflows for enhanced resource allocation.

JAMS stands out for its blend of automation and scheduling capabilities, making it suitable for handling complex workflows across platforms. Its features such as batch scheduling, natural language scheduling, and interactive agents promote seamless integration with other tools like PowerShell. The focus on metrics and notifications ensures users are informed about operational efficiency enhancements. While JAMS is effective in many areas, users report a need for improved simulation for termination processes and a more intuitive client setup. They see potential in enhanced search functions, better exception handling, and greater transparency in custom execution. The current setup challenges like disappearing options and mobile accessibility can affect user satisfaction. Including a fully web-based client and improving documentation could add value.

What are JAMS' key features?

Planning and Scheduling: Coordinates workflows efficiently with advanced scheduling techniques.
Dependency Management: Ensures seamless operation by managing inter-task dependencies.
Interactive Agents: Integrates with PowerShell and other tools to enhance automation.
Natural Language Scheduling: Simplifies job creation with intuitive language use.
Multi-Platform Flexibility: Operates across diverse environments ensuring robust performance.

What benefits should users consider?

Operational Efficiency: Reduction in manual oversight with robust scheduling and integration tools.
Resource Allocation: Efficient management of workflows across multiple timeframes and platforms.
User Satisfaction: Seamless user experience with intuitive interfaces and integration capabilities.
Visibility: Centralized management provides comprehensive oversight over tasks.

Organizations using JAMS for workflow and batch job automation leverage its capabilities for SSIS, SQL procedures, and Python scripts. JAMS supports file automation and managed file transfers across environments like AWS and Azure. Users employ JAMS for data management, reporting, and integration tasks, including handling holiday-aware scheduling for improved task coordination.

JAMS Software

OpCon enhances automation with features like auto-scheduling and Corelation KeyStone integration, empowering users with self-service capabilities. Its intuitive interface and flexibility boost productivity, providing reliable automation and efficient file transfers.

OpCon is a powerful automation platform known for streamlining operations through features like auto-scheduling and robust integration capabilities. It facilitates seamless automation, allowing users to execute tasks without direct environment access and simplifies job dependencies. Users benefit from self-service capabilities, which enable easy task execution by non-IT staff, reducing errors and human intervention. With its modern interface, OpCon supports efficient file transfers and integrates effectively with multiple systems, enhancing productivity. While offering significant scalability, OpCon users suggest improvements in web functionality, script-writing, and graphical displays, along with enhancements in user authorization and notification systems. There is also a need for better template management, clearer logging, improved mobile accessibility, and expanded training resources.

What are OpCon's Key Features?

Auto-scheduling: Efficiently automates task scheduling.
Corelation KeyStone Integration: Allows for automation without direct environment access.
Self-service Capabilities: Enables non-IT users to execute tasks with ease.
Modern Interface: Simplifies job dependencies and task management.
File Transfers: Supports secure and efficient file management.
Flexibility: Integrates with diverse systems to boost productivity.

What ROI Can Users Expect?

Increased Productivity: Automation reduces manual task dependency.
Error Reduction: Streamlined processes minimize human intervention.
Scalability: Supports growing business needs effectively.
Time Savings: Frees up resources for strategic initiatives.

OpCon is widely used in industries like financial services, where automation and scheduling tasks are critical. Financial institutions rely on OpCon for core processing tasks, including reporting, automated workflows, and vendor file exchanges. The platform handles high volumes of jobs across platforms, ensuring efficient operations and reducing reliance on manual processes.

SMA Technologies

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust

Buyer's Guide

JAMS vs. OpCon

September 2025

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