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Amazon EC2 vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Amazon EC2 reduces long-term costs through scalability, efficient resource management, and decreased infrastructure expenses, enhancing innovation and agility.
Sentiment score
6.1
Microsoft Azure is favored for reducing costs, offering flexible scalability, and enhancing service reliability while shifting expenses to operational.
I would say I have saved more than a week with Amazon EC2 compared to my previous on-premises setup.
Architect at a outsourcing company with 1,001-5,000 employees
The value for money is good, and Microsoft Azure has positively impacted our operational costs.
IT Support Specialist at Sorbonne University Abu Dhabi
When we use Microsoft Azure, it provides enhanced security from our perspective, though I am not certain about the financial return on investment or benefits for our users as I do not have that information.
Head Of Security Management at Ipko Telecommunications
 

Customer Service

Sentiment score
6.7
Amazon EC2 customer service satisfaction varies; premium support praised, free support criticized, and experiences differ based on needs.
Sentiment score
6.5
Microsoft Azure's support is responsive and knowledgeable, but speed and accessibility vary with the service level purchased.
Microsoft needs to engage L3 and L2 in support when specified in service tickets.
Snr. Infrastructure Architect (Data Centre) at LogicEra
We eventually get the resolution we seek.
Freelancer at a tech services company with 1,001-5,000 employees
I would rate their technical support a ten because we have various support channels available.
Solutions Architect at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.6
Amazon EC2's scalability impresses users with autoscaling, resource flexibility, and efficient cost-performance optimization for diverse organizational needs.
Sentiment score
7.6
Microsoft Azure is highly rated for its scalable resource management, suitable for businesses of all sizes and workloads.
Microsoft Azure is not just one product; it is a platform with multiple products within Microsoft Azure, and I would say it is scalable and would rate it a nine.
Director at Apeiros Solutions
The scalability of Microsoft Azure is excellent for growth and adaptation, depending on company requirements.
Head Of Security Management at Ipko Telecommunications
It has different kinds of designs that allow for management and deployment in multi-zones, offering both scalable and non-scalable options.
Snr. Infrastructure Architect (Data Centre) at LogicEra
 

Stability Issues

Sentiment score
8.1
Amazon EC2 is highly stable and reliable, with minor issues mitigated by best practices like multiple availability zones.
Sentiment score
7.7
Microsoft Azure is generally stable with high uptime, though users note occasional issues and some prefer AWS for reliability.
We noticed a few critical servers went down due to a Microsoft Azure-end hardware issue.
Senior Associate at a consultancy with 10,001+ employees
We are now migrating clients without the zoning into mandatory multi-zone deployments, so if one zone goes down, their application and database remain live.
Snr. Infrastructure Architect (Data Centre) at LogicEra
Microsoft Azure is quite stable, but recent outages and security issues have slightly decreased my confidence.
Works at a energy/utilities company with 10,001+ employees
 

Room For Improvement

Amazon EC2 faces criticism for complexity, high costs, and limited integration, with calls for better automation and innovation.
Azure users seek a user-friendly interface, better pricing, enhanced support, compatibility improvements, and additional customization with security enhancements.
I have heard from multiple people that if you have an Amazon EC2 instance running and you stop it, the billing continues unless you terminate the Amazon EC2 instance.
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
I think improvements can be made to Amazon EC2 by increasing the memory, offering more instance types, and including GPUs as mentioned in the keynote.
Architect at a outsourcing company with 1,001-5,000 employees
Recent outages and security issues are also a concern, causing a decrease in confidence, especially when partnering with third-party companies.
Works at a energy/utilities company with 10,001+ employees
The administrative side is suitable for technical people, but our finance and HR super users find it less user-friendly, as they prefer drag-and-drop features to build their own solutions without contacting IT.
IT Support Specialist at Sorbonne University Abu Dhabi
There is still room for improvement in terms of pricing.
Director at Apeiros Solutions
 

Setup Cost

Amazon EC2 pricing is seen as cost-effective but complex, urging simplification for easier cost management and estimation.
Microsoft Azure's competitive pricing and flexible options attract users, despite concerns about long-term cost predictability and specific charges.
Microsoft solutions might be cheaper than some services like AWS, but some solutions may be more expensive depending on the services compared.
Works at a energy/utilities company with 10,001+ employees
Copilot is expensive based on recent pricing for our POC.
IT Support Specialist at Sorbonne University Abu Dhabi
They have discounts and also provide promotions for a three-year reservation which comes with significant discounts on the infrastructure part.
Snr. Infrastructure Architect (Data Centre) at LogicEra
 

Valuable Features

Amazon EC2 offers scalability, flexibility, and cost-efficiency with strong security, making it ideal for diverse workloads and AWS integration.
Microsoft Azure excels in scalability, integration, security, and cost-effectiveness, enhancing development and operational efficiency with robust support.
With the cloud, deployment is easy, and within a minute, we can deploy the server and give it to the developers so they can work on it right away after deployment.
Architect at a outsourcing company with 1,001-5,000 employees
Amazon EC2 offers flexibility.
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Power BI, another feature of Azure, is extremely elegant and has robust features that support forecasting using R and Python.
Works at a energy/utilities company with 10,001+ employees
If Microsoft gives a report, such as a server performance report in a detailed way, which shows what is consuming more CPU, memory, and disk IO, and network utilization during a particular time, it would be helpful to visualize that information.
Senior Associate at a consultancy with 10,001+ employees
What is very interesting in terms of scalability is the automatic possibilities to provision some new machines to be able to absorb the number of users we have in the system.
Technical Director / Market Evangelist at CAST Software
 

Categories and Ranking

Amazon EC2
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
71
Ranking in other categories
Compute Service (2nd)
Microsoft Azure
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
323
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (1st), PaaS Clouds (1st)
 

Mindshare comparison

While both are Cloud Services solutions, they serve different purposes. Amazon EC2 is designed for Compute Service and holds a mindshare of 11.9%, up 6.3% compared to last year.
Microsoft Azure, on the other hand, focuses on Infrastructure as a Service Clouds (IaaS), holds 10.2% mindshare, down 19.3% since last year.
Compute Service Market Share Distribution
ProductMarket Share (%)
Amazon EC211.9%
AWS Lambda12.4%
AWS Batch11.6%
Other64.1%
Compute Service
Infrastructure as a Service Clouds (IaaS) Market Share Distribution
ProductMarket Share (%)
Microsoft Azure10.2%
Amazon AWS17.1%
Akamai Connected Cloud (Linode)9.8%
Other62.9%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

BS
AWS Architect at Corvit Networks
Elasticity and auto scaling enhance performance and cost efficiency
Amazon EC2 features that I have found the most valuable and useful include elasticity and scalability, a variety of instance types, pay-as-you-go pricing, security, isolation, AMIs, integration with other services, Spot Instances, and high availability of reliability, user data, and EC2 metadata. These include Amazon EC2 images, image builder, and auto scaling as instance types, pricing models, and security with VPC, IAM roles, and security groups. The most beneficial features of Amazon EC2 for cloud operations are EC2 Auto Scaling with Elastic Load Balancing, which allows scale up and scale down, maintains high availability, and optimizes costs. Auto Scaling provides fault tolerance, performance optimization, and cost efficiency. A real-world benefit is that an instance automatically handles the load. When traffic drops, it reduces the number of instances. Other highly beneficial Amazon EC2 features include Spot Instances, multiple instance types, custom AMIs, VPC security groups, strong network and access security, and Elastic IPs, which are the static IPs for dynamic instances.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Top Industries

By visitors reading reviews
Marketing Services Firm
17%
University
8%
Transportation Company
8%
Computer Software Company
7%
Financial Services Firm
12%
Manufacturing Company
11%
Computer Software Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise13
Large Enterprise28
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise53
Large Enterprise150
 

Questions from the Community

What do you like most about Amazon EC2?
The scalability and elasticity are helpful.
What is your experience regarding pricing and costs for Amazon EC2?
Advice on Setup Cost, Pricing, and Licensing for EC2: 1. Start Small & Use Free Tier if Possible For new users or small applications, the AWS Free Tier offers limited EC2 usage free for 12 mont...
What needs improvement with Amazon EC2?
I think improvements can be made to Amazon EC2 by increasing the memory, offering more instance types, and including GPUs as mentioned in the keynote. In the future, I think you could explore quant...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Comparisons

 

Also Known As

Amazon Elastic Compute Cloud, EC2
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Netflix, Expedia, TimeInc., Novaris, airbnb, Lamborghini
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
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