Amazon CloudWatch vs ArcSight Logger comparison

Amazon Web Services (AWS) and OpenText are both solutions in the Log Management category. Amazon Web Services (AWS) is ranked #15 with an average rating of 8.1, while OpenText is ranked #45 with an average rating of 6.8. Amazon Web Services (AWS) holds a 1.9% mindshare in Log Management, compared to OpenText’s 0.9% mindshare. Additionally, 90% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 81% of OpenText users who would recommend it.

Amazon CloudWatch

Read 48 Amazon CloudWatch reviews

4,548 Views
2,683 Comparison Views

90% willing to recommend

ArcSight Logger

Read 32 ArcSight Logger reviews

1,430 Views
1,430 Comparison Views

81% willing to recommend

Amazon CloudWatch

ArcSight Logger

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Amazon CloudWatch compete in the log management and monitoring category. User insights suggest Amazon CloudWatch may have an edge due to its AWS integration and scalability, while ArcSight Logger is appreciated for its support and pricing.

Features: ArcSight Logger includes robust log management with advanced search capabilities and notable customer support. Amazon CloudWatch offers exceptional integration with AWS services, a high scalability factor, and resource-efficient monitoring that benefits cloud-heavy environments.

Room for Improvement: ArcSight Logger could improve its setup process, enhance its alert system, and streamline the user interface. Amazon CloudWatch faces challenges with its complex navigation, usability concerns, and the learning curve due to its diverse functionalities yet remains feature-rich.

Ease of Deployment and Customer Service: ArcSight Logger is recognized for straightforward deployment and responsive customer service in enterprise settings. Although Amazon CloudWatch requires a steeper learning curve, it benefits from extensive AWS documentation and support services, providing a robust counterbalance.

Pricing and ROI: ArcSight Logger offers predictable pricing and delivers reliable ROI according to users, with consistent cost-effectiveness. Amazon CloudWatch, despite higher costs associated with AWS's pay-as-you-go model, delivers value through decreased resource use and effective monitoring, ultimately enhancing ROI.

To learn more, read our detailed Amazon CloudWatch vs. ArcSight Logger Report (Updated: December 2025).

Buyer's Guide

Amazon CloudWatch vs. ArcSight Logger

December 2025

Download the complete report

Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.8

Amazon CloudWatch reduces monitoring costs, boosts operational efficiency, is vital for oversight, but not direct revenue, especially for small projects.

Sentiment score

1.0

ArcSight Logger is valued for ease of use, aiding fraud investigation, and seen as cost-effective despite licensing costs.

Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

For more quotes and insights, download the Amazon CloudWatch report

No quotes available

For more quotes and insights, download the ArcSight Logger report

Customer Service

Sentiment score

7.4

Amazon CloudWatch support is reliable, with varying response times and expertise based on support level, premium ensures faster help.

Sentiment score

5.8

ArcSight Logger support is generally helpful, but technical assistance quality varies, with community reliance and time zone issues noted.

While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

In recent years, due to business expansion, knowledge levels among support engineers seem to vary.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

For more quotes and insights, download the Amazon CloudWatch report

We provide pre-implementation, implementation, and post-implementation support.

Mohammed Shoaib Abdulla

Sr. Cybersecurity Consultant IT/OT at EJADA

For more quotes and insights, download the ArcSight Logger report

Scalability Issues

Sentiment score

7.7

Amazon CloudWatch excels in scalability and performance, efficiently managing data and adapts quickly to diverse organizational needs.

Sentiment score

6.2

ArcSight Logger offers scalable solutions for enterprises, though smaller setups may face performance and storage issues at high loads.

It is already there as a managed service from AWS.

Azam S M

Infrastructure Lead at Danat Fz LLC

Amazon CloudWatch's scalability is managed by AWS.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

For more quotes and insights, download the Amazon CloudWatch report

No quotes available

For more quotes and insights, download the ArcSight Logger report

Stability Issues

Sentiment score

8.1

Amazon CloudWatch is praised for its reliability and performance, though some note occasional data delays and slowness in low-capacity environments.

Sentiment score

8.4

ArcSight Logger is mostly stable and reliable but experiences occasional disruptions during DDoS attacks and major upgrades.

I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

For more quotes and insights, download the Amazon CloudWatch report

No quotes available

For more quotes and insights, download the ArcSight Logger report

Room For Improvement

Users seek better customization, visualization, and integration in CloudWatch, citing high costs, steep learning curve, and scalability challenges.

ArcSight Logger requires UI improvements, more connectors, enhanced analytics, better integration, indexing, scalability, and cost efficiency.

When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.

Azam S M

Infrastructure Lead at Danat Fz LLC

Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.

Rohit Bhosale

Senior Software Engineer at Carnera

For more quotes and insights, download the Amazon CloudWatch report

Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.

Mohammed Shoaib Abdulla

Sr. Cybersecurity Consultant IT/OT at EJADA

For more quotes and insights, download the ArcSight Logger report

Setup Cost

Amazon CloudWatch pricing is variable, with costs ranging from $25 to $350, depending on usage and AWS service integration.

ArcSight Logger is costly and complex, yet valued for capabilities and scalability despite competitive pricing and setup challenges.

Overall, the pricing of Amazon CloudWatch is very expensive.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

For more quotes and insights, download the Amazon CloudWatch report

No quotes available

For more quotes and insights, download the ArcSight Logger report

Valuable Features

Amazon CloudWatch offers real-time data, AWS integration, efficient monitoring, user-friendly interface, and versatile dashboards for enhanced system performance.

ArcSight Logger excels in scalability, performance, integration, and ease of use, providing powerful search and compliance features.

The basic feature and main use of Amazon CloudWatch is for monitoring.

Azam S M

Infrastructure Lead at Danat Fz LLC

Being an inbuilt solution from AWS, it saves time on installation, setup, and maintenance.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

I like its filtering capability and its ability to give the cyber engine insights.

Rohit Bhosale

Senior Software Engineer at Carnera

For more quotes and insights, download the Amazon CloudWatch report

ArcSight Logger installs on very minimal resources with very few requirements

Mohammed Shoaib Abdulla

Sr. Cybersecurity Consultant IT/OT at EJADA

For more quotes and insights, download the ArcSight Logger report

Categories and Ranking

Amazon CloudWatch

Ranking in Log Management

15th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (13th), Cloud Monitoring Software (11th)

ArcSight Logger

Ranking in Log Management

45th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Log Management category, the mindshare of Amazon CloudWatch is 1.9%, up from 1.6% compared to the previous year. The mindshare of ArcSight Logger is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Market Share Distribution
Product	Market Share (%)
Amazon CloudWatch	1.9%
ArcSight Logger	0.9%
Other	97.2%

Log Management

Featured Reviews

Azam S M

Infrastructure Lead at Danat Fz LLC

Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration

Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.

Read full review

Mohammed Shoaib Abdulla

Sr. Cybersecurity Consultant IT/OT at EJADA

Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs

ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.

Read full review

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

10%

Manufacturing Company

10%

Transportation Company

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	10
Large Enterprise	16

Questions from the Community

What do you like most about Amazon CloudWatch?

The monitoring features are valuable.

See all answers

What is your experience regarding pricing and costs for Amazon CloudWatch?

No specific setup costs were mentioned.

See all answers

What needs improvement with Amazon CloudWatch?

See all answers

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

See all answers

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

See all answers

What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

See all answers

Comparisons

Grafana Loki vs Amazon CloudWatch

Compared 16% of the time

Amazon OpenSearch Service vs Amazon CloudWatch

Compared 8% of the time

Zabbix vs Amazon CloudWatch

Compared 6% of the time

Dynatrace vs Amazon CloudWatch

Compared 5% of the time

Datadog vs Amazon CloudWatch

Compared 4% of the time

More Amazon CloudWatch Competitors

Splunk Enterprise Security vs ArcSight Logger

Compared 25% of the time

IBM Security QRadar vs ArcSight Logger

Compared 23% of the time

Elastic Security vs ArcSight Logger

Compared 11% of the time

LogRhythm SIEM vs ArcSight Logger

Compared 6% of the time

Wazuh vs ArcSight Logger

Compared 6% of the time

More ArcSight Logger Competitors

Product Reports

Buyer's Guide

Amazon CloudWatch

January 2026

Download Amazon CloudWatch product report

Buyer's Guide

ArcSight Logger

January 2026

Download ArcSight Logger product report

Also Known As

No data available

Micro Focus Arcsight Logger, HPE Arcsight Logger

Overview

Amazon CloudWatch integrates seamlessly with AWS, providing real-time monitoring and alerting features. Its interface supports task automation, enhancing troubleshooting and analytics capabilities, while offering strong security and scalability at a cost-effective rate.

Amazon CloudWatch is an impactful platform for monitoring AWS resources and managing application performance. It simplifies infrastructure performance monitoring by providing comprehensive analytics capabilities, including application insights and event scheduling. Users appreciate CloudWatch for its detailed metrics, dashboards, and support in issuing alerts to detect anomalies. It efficiently tracks performance, optimizes resource utilization, and ensures service availability. CloudWatch is recognized for its robust alerting features and integration with other AWS services, further supporting its resource monitoring capabilities. However, there is room for improvement in dashboard customization, log streaming speed, and integration with non-AWS services. Enhancements in API integration, machine learning features, and support for third-party tools are also desired.

What features does Amazon CloudWatch offer?

Seamless Integration: Works effortlessly with AWS for cohesive service management.
Advanced Metrics: Provides detailed monitoring of CPU, memory, and more.
Real-time Monitoring: Offers up-to-the-minute alerts on infrastructure status.
Dashboards: User-friendly and informative for quick insights.
Automation: Supports task automation for efficient troubleshooting.

What benefits does Amazon CloudWatch provide?

Cost-effectiveness: Efficient resource monitoring without high costs.
Scalability: Easily adapts to growing infrastructure needs.
Security: Strong protocols for safe monitoring activities.
Improved Performance: Enhances application insights and operational efficiency.
Operational Insights: Provides comprehensive logging and performance analysis.

Industries implementing Amazon CloudWatch often focus on optimizing IT infrastructure. Companies in sectors like finance and e-commerce rely on its monitoring and alerting capabilities to ensure service uptime and performance. The platform's automation and analytics features empower teams to proactively manage performance and detect potential issues promptly.

Amazon Web Services (AWS)

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus

China Merchants Bank, Bank AlJazira, Banca Intesa

Buyer's Guide

Amazon CloudWatch vs. ArcSight Logger

December 2025

Free Report: Amazon CloudWatch vs. ArcSight Logger

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