Amazon CloudWatch vs ArcSight Logger comparison

Amazon Web Services (AWS) and OpenText are both solutions in the Log Management category. Amazon Web Services (AWS) is ranked #13 with an average rating of 8.3, while OpenText is ranked #30 with an average rating of 6.7. Amazon Web Services (AWS) holds a 2.0% mindshare in Log Management, compared to OpenText’s 0.8% mindshare. Additionally, 89% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 80% of OpenText users who would recommend it.

Amazon CloudWatch

Read 46 Amazon CloudWatch reviews

2,265 Views
1,960 Comparison Views

89% willing to recommend

ArcSight Logger

Read 31 ArcSight Logger reviews

1,433 Views
1,292 Comparison Views

80% willing to recommend

Amazon CloudWatch

ArcSight Logger

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Amazon CloudWatch compete in the log management and monitoring category. User insights suggest Amazon CloudWatch may have an edge due to its AWS integration and scalability, while ArcSight Logger is appreciated for its support and pricing.

Features: ArcSight Logger includes robust log management with advanced search capabilities and notable customer support. Amazon CloudWatch offers exceptional integration with AWS services, a high scalability factor, and resource-efficient monitoring that benefits cloud-heavy environments.

Room for Improvement: ArcSight Logger could improve its setup process, enhance its alert system, and streamline the user interface. Amazon CloudWatch faces challenges with its complex navigation, usability concerns, and the learning curve due to its diverse functionalities yet remains feature-rich.

Ease of Deployment and Customer Service: ArcSight Logger is recognized for straightforward deployment and responsive customer service in enterprise settings. Although Amazon CloudWatch requires a steeper learning curve, it benefits from extensive AWS documentation and support services, providing a robust counterbalance.

Pricing and ROI: ArcSight Logger offers predictable pricing and delivers reliable ROI according to users, with consistent cost-effectiveness. Amazon CloudWatch, despite higher costs associated with AWS's pay-as-you-go model, delivers value through decreased resource use and effective monitoring, ultimately enhancing ROI.

To learn more, read our detailed Amazon CloudWatch vs. ArcSight Logger Report (Updated: April 2025).

Buyer's Guide

Amazon CloudWatch vs. ArcSight Logger

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon CloudWatch

Ranking in Log Management

13th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (13th), Cloud Monitoring Software (10th)

ArcSight Logger

Ranking in Log Management

30th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Log Management category, the mindshare of Amazon CloudWatch is 2.0%, up from 1.0% compared to the previous year. The mindshare of ArcSight Logger is 0.8%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Rasanpreet Singh

Senior Consultant at Infosys

Reliable AWS monitoring and logging

The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.

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Geraldo Freitas

Analista de TI - suporte a redes e segurança at Tribunal de Contas da União

Enhances our security incident investigation but not good for correlation

Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Amazon CloudWatch are metrics, dashboards, alarms, logs, events, logs insight, and application insights."

"The most valuable feature of Amazon CloudWatch is intrusion prevention."

"The detection is the most valuable feature."

"The most valuable feature of Amazon CloudWatch is its ease of use and logs. You do not have to go to each separate system to see the logs, such as Syslog and they are located in one dashboard GUI."

"The solution effectively monitors golden signals like CPU, page requests, and queues."

"Every time we get an alarm or have an incident, CloudWatch is always there. We use it not only for resources we've spun up in the cloud, but also for some of our on-premises resources."

"CloudWatch immediately hooks up and connects to the KPIs and all the metrics."

"The solution is easy to use."

More Amazon CloudWatch pros

"It's a robust, mature product and you can do some really complex operations and analytics."

"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."

"ArcSight's robustness is its most valuable feature."

"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."

"It provides in-depth information on business activities once we log into the system."

"The machine learning is a good feature."

"We check a lot of logs in ArcSight Logger because we're running a massive database platform."

"We haven't had any crashes or bugs. It is stable."

More ArcSight Logger pros

Cons

"Better reporting is always something needed. That could be an answer to just about anything. But you always want better reporting, better dashboards, things that are just more dynamic and more accessible."

"It is hard to configure; it is not a straightforward tool."

"The monitoring part and GUI are areas in Amazon CloudWatch that have shortcomings currently and can be considered for improvements in the future."

"There is room for improvement in the pricing, because they have a premium version, but it's not really a premium version. It's just an enhanced monitoring version, and it can be a bit expensive depending on your usage."

"It's not an advanced way of monitoring."

"Incorporating a straightforward method or a plug-and-play solution for integrating these databases with our systems, facilitating smooth data transfer, and enabling the creation of dashboards for monitoring and analysis would be beneficial."

"For monitoring applications or for APM, CloudWatch has some limitations. You cannot monitor application performance from CloudWatch, and you have to go for a third-party tool."

"What would make Amazon CloudWatch better is if it includes more on-site checks, particularly status checks on the CPU, network input/output, etc. It would also be helpful if there's built-in swap space, disk, and memory monitoring in Amazon CloudWatch because, at the moment, my team has to configure it manually through a shell script."

More Amazon CloudWatch cons

"It would be better if the product is cheaper."

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."

"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."

"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."

"The solution could be improved in maintenance settings."

"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."

"We have had problems with archiving."

"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."

More ArcSight Logger cons

Pricing and Cost Advice

"The price is okay for me."

"Its pricing is reasonable. It is sometimes tricky, but it is reasonable as compared to others."

"We have monthly licensing costs. The licenses are probably in the vicinity of about $300 - $350/month."

"It’s an open-source solution."

"The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."

"The product's cost is relatively inexpensive."

"The tool is not expensive."

"The solution is expensive."

More Amazon CloudWatch pricing and cost advice

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"ArcSight is an expensive solution."

"The pricing is quite harsh."

"We have a lifetime license, so we don't pay a monthly fee."

"I would rate the product a seven out of ten since it's an enterprise product."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

17%

Manufacturing Company

Real Estate/Law Firm

Financial Services Firm

20%

Computer Software Company

17%

Government

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Amazon CloudWatch?

The monitoring features are valuable.

See all answers

What is your experience regarding pricing and costs for Amazon CloudWatch?

Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline, which I see as a disadvantage given the price.

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What needs improvement with Amazon CloudWatch?

Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage. Another aspect that needs improvement is the look and feel of custom dashboards, which currently do not matc...

See all answers

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

See all answers

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

See all answers

What needs improvement with ArcSight Logger?

The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...

See all answers

Comparisons

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Compared 24% of the time

Amazon OpenSearch Service vs Amazon CloudWatch

Compared 17% of the time

Zabbix vs Amazon CloudWatch

Compared 12% of the time

Dynatrace vs Amazon CloudWatch

Compared 7% of the time

New Relic vs Amazon CloudWatch

Compared 5% of the time

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Splunk Enterprise Security vs ArcSight Logger

Compared 37% of the time

IBM Security QRadar vs ArcSight Logger

Compared 34% of the time

Elastic Security vs ArcSight Logger

Compared 10% of the time

Wazuh vs ArcSight Logger

Compared 8% of the time

Grafana Loki vs ArcSight Logger

Compared 5% of the time

More ArcSight Logger Competitors

Product Reports

Buyer's Guide

Amazon CloudWatch

April 2025

Download Amazon CloudWatch product report

Buyer's Guide

ArcSight Logger

May 2025

Download ArcSight Logger product report

Also Known As

No data available

Micro Focus Arcsight Logger, HPE Arcsight Logger

Overview

Amazon CloudWatch is used for monitoring, tracking logs, and organizing metrics across AWS services. It detects anomalies, sets dynamic alarms, and automates actions to optimize cloud utilization, troubleshoot, and ensure service availability.

Organizations leverage Amazon CloudWatch for collecting and analyzing logs, triggering alerts, and profiling application performance. It's also employed for monitoring bandwidth, virtual machines, Lambda functions, and Kubernetes clusters. Valuable features include seamless integration with AWS, real-time data and alerts, detailed metrics, and a user-friendly interface. It provides robust monitoring capabilities for infrastructure and application performance, log aggregation, and analytics. Users appreciate its scalability, ease of setup, and affordability. Additional key aspects are the ability to create alarms, dashboards, and automated responses, along with detailed insights into system and application health. Room for improvement includes dashboards and UI enhancements for better visualization and customizability, log streaming speed, advanced machine learning and reporting capabilities, pricing, and integration with non-AWS services and databases. Users also seek more real-time monitoring and comprehensive application performance features, and simpler alerts and configuration processes.

What are the most important features?

Seamless integration with AWS: Ensures smooth operation with AWS services.
Real-time data and alerts: Provides immediate insights and notifications.
Detailed metrics: Offers in-depth data on infrastructure and application performance.
Scalability: Supports growing needs with ease.
Ease of setup: Quick and straightforward installation.
Affordability: Cost-effective monitoring solution.
Alarms and dashboards: Customizable alerts and visual insights.
Automated responses: Facilitates automatic actions based on set criteria.
System and application health insights: Delivers comprehensive health reports.

What benefits and ROI can users expect?

Optimized cloud utilization: Ensures efficient use of resources.
Improved troubleshooting: Identifies and resolves issues quickly.
Enhanced service availability: Keeps services running smoothly.
Effective log analysis: Provides valuable insights from collected logs.
Performance profiling: Assesses and optimizes application performance.
Scalable monitoring: Adapts to growing business needs.

Amazon CloudWatch is implemented across a range of industries, including technology, finance, healthcare, and retail. Technology firms use it to monitor application performance and traffic, while financial organizations leverage it for ensuring compliance and system reliability. Healthcare entities rely on it for maintaining service availability and monitoring data flow, and retail companies utilize it for tracking customer interactions and optimizing server usage.

Amazon Web Services (AWS)

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus

China Merchants Bank, Bank AlJazira, Banca Intesa

Buyer's Guide

Amazon CloudWatch vs. ArcSight Logger

April 2025

Free Report: Amazon CloudWatch vs. ArcSight Logger

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