We performed a comparison between ArcSight ESM and USM Anywhere based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ArcSight ESM is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools. Users also like ArcSight’s seamless integration and effortless management.USM Anywhere is highly regarded for its extensive reporting capabilities, thorough vulnerability assessment, seamless file integration, and user-friendly management features. ArcSight ESM users have recommended improvements in training, speed, and data administration. USM Anywhere users have suggested improvements in self-service plugin management, database optimization, and third-party threat intelligence integration.
Service and Support: Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise. Some users say that USM Anywhere's customer service is knowledgeable and responsive, while others have faced delays and incomplete answers.
Ease of Deployment: Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge. The initial setup for USM Anywhere is generally considered to be straightforward if the user has technical knowledge. Vendor assistance is also available during the deployment phase.
Pricing: Users consider the pricing of ArcSight ESM to be reasonable and affordable. USM Anywhere is seen as more cost-effective than premium solutions like IBM QRadar and Splunk, with pricing considered reasonable and relatively low.
ROI: ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents. USM Anywhere has garnered favorable feedback regarding its ROI.
"It has basic out-of-the-box integrations with multiple log sources."
"The log analysis is excellent; it can predict what can or will happen regarding use patterns and vulnerabilities."
"There are some very powerful features to Sentinel, such as the integration of various connectors. We have a lot of departments that use both IaaS and SaaS services, including M365 as well as Azure services. The ability to leverage connectors into these environments allows for large-scale data injection."
"The most valuable feature is the onboarding of the workloads. You can see all that has been onboarded in your account on the dashboards."
"Microsoft Sentinel enables you to ingest data from the entire ecosystem and that connection of data helps you to monitor critical resources and to know what's happening in the environment."
"One of the most valuable features is that it creates a kind of a single pane of glass for organizations that already use Microsoft software. So, when they have things like Microsoft 365, it is very easy for them to kind of plug in or enroll those endpoints into the Azure Sentinel service."
"Log aggregation and data connectors are the most valuable features."
"It's easy to use. It's a very good product. It can easily ingest data from anywhere. It has an easily understandable language to perform actions."
"The filters and the ability to do what you want are the most valuable features. There is nothing that you cannot do in this solution. It has all the features, which makes it very dynamic."
"The reports that we are from getting from ArcSight are very valuable. The reporting in ArcSight is good. Our regulators ask us for the reports on a regular basis, and we have been able to provide the required data. Its overall functionality in terms of log analysis and the speed at which it does that is also valuable. It is very quick. Whatever alerts we had configured were extremely fast. We immediately get alerts when there is unauthorized access or unknown access, or even positive access. This is where we found the difference between ArcSight and other solutions."
"The real-time analysis adds value."
"It has absolutely improved the efficiency of our security team. We use it internally as well. It is such a powerful tool that our internal security team became a customer of our ArcSight managed service."
"ArcSight is customizable. You can integrate just about anything. I also like the ease of use."
"The most valuable features of ArcSight ESM are the dashboards, ease of management for anyone, and simple for teams to provide reports related to cyber security. There are a lot of good features that are provided."
"ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors."
"Customization. ArcSight gives you a platform to on-board out-of-the-box devices with a more accurate way of collecting desired logs/events."
"The other big selling feature for us was its integration capabilities with all the other security-based products."
"The best feature of this product is the ease of use. It is extremely easy to set up and get going. This is a very useful tool for a small organization."
"AlientVault has helped us in improving our visualization and incident response during cybersecurity situations."
"Every activity on the firewall is recorded, and notifications are sent with this solution."
"Asset discovery and vulnerability scanner are good features. The integration between this solution and OTX, which is an AlienVault platform for Open Threat Exchange, is also a valuable feature. It is also quick and easy to deploy, so you can quickly engage with a customer's environment."
"This is a USM, so being able to get all the features under one roof makes it a good product with good new features."
"It allows you to define what alerts you want to see, or not to see, as well as if you want them grouped, or ungrouped."
"Allowed us to help our customers satisfy compliance needs around logging and monitoring."
"I believe one of the challenges I encountered was the absence of live training sessions, even with the option to pay for them."
"For certain vendors, some of the data that Microsoft Sentinel captures is redacted due to privacy reasons."
"They're giving us the queries so we can plug them right into Sentinel. They need to have a streamlined process for updating them in the tool and knowing when things are updated and knowing when there are new detections available from Microsoft."
"I think the number one area of improvement for Sentinel would be the cost."
"If their UI was a bit more streamlined and easy to find when I need it, then that would be a great improvement."
"If Sentinel had a graphical user interface, it would be easier to use. I would also like it to be more customizable."
"Sentinel still has some anomalies. For example, sometimes when we write a query for log analysis with KQL, it doesn't give us the data in a proper way... Also, the fields or columns could be improved. Sometimes, it is not giving the desired results and there is a blank field."
"They could use some kind of workbook. There is some limitation doing the editing and creating the workbook."
"ArcSight ESM's UI is a little cumbersome and complex, especially for first-time and occasional users using the console manager."
"Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery."
"In certain cases, this product does have false positives, which the company should work on."
"The customer experience could be improved."
"HPE ArcSight has a quite steep learning curve."
"They should try to include business logic vulnerabilities in the SIEM tool."
"The user interface of ArcSight Enterprise Security Manager could improve. It is not very good. Additionally, they could integrate the web interface better."
"Micro Focus does not have a physical presence here in Pakistan, although IBM does."
"There could be some type of integration with our existing portal. We have our own customer portals, and it would be good if there was an integration so that our portal can provide reports. There could be some type of API into the AlienVault system with the USM system so that it is easy to show the customers high-level reports of the system through our portal."
"AlienVault needs to continue to integrate with other third-party technologies that clients want to have monitored."
"The reporting module could be a little easier to handle, as it requires quite some trial and error until you get the reports you want. Also, it would be great to have a graphical interface for the Network Intrusion Detection System's rule management."
"The only complex area of the setup was writing the custom scripts."
"Their threat intelligence platform needs to be broadened. They should integrate it with more threat intelligence platforms. For the threat feed that they get from open intelligence, I would like them to add a few premium threat intelligence platforms. They can provide a bundle in which AlienVault has the threat intelligence background of other premium products."
"The vulnerability reporting needs to have options to be able to sort or customize the output."
"We've had some stability problems, not a lot, but a few. Updates seem to be the worst. That seems to be when the stability problems come up."
"This solution could be easier to use."
More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →
ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while USM Anywhere is ranked 11th in Security Information and Event Management (SIEM) with 113 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while USM Anywhere is rated 8.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of USM Anywhere writes "Easy to use and affordable". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and LogRhythm SIEM, whereas USM Anywhere is most compared with Wazuh, AlienVault OSSIM, IBM Security QRadar, Splunk Enterprise Security and Rapid7 InsightIDR. See our ArcSight Enterprise Security Manager (ESM) vs. USM Anywhere report.
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We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
