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Microsoft Azure vs SAP Cloud Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Microsoft Azure is favored for reducing costs, offering flexible scalability, and enhancing service reliability while shifting expenses to operational.
Sentiment score
6.4
SAP Cloud Platform offers substantial returns, especially for large enterprises, despite some variations in investment recovery and cost concerns.
The value for money is good, and Microsoft Azure has positively impacted our operational costs.
IT Support Specialist at Sorbonne University Abu Dhabi
When we use Microsoft Azure, it provides enhanced security from our perspective, though I am not certain about the financial return on investment or benefits for our users as I do not have that information.
Head Of Security Management at Ipko Telecommunications
Top management buy-in is crucial, and conducting an ROI analysis is essential before adoption to ensure the investment aligns with value.
COO at Data Core Systems
Orders are managed online, integrated with S/4HANA, reducing chances of fraud or communication errors in processes like purchase orders and sales.
Content Specialist at PeerSpot
In the last three to four years, whatever we have invested, we have received two to three times back from our investment.
Head of Department ERP at The Singareni Collieries Company Limited
 

Customer Service

Sentiment score
6.5
Microsoft Azure's support is responsive and knowledgeable, but speed and accessibility vary with the service level purchased.
Sentiment score
6.3
SAP Cloud Platform offers effective customer support with reliable assistance, though time zone communication and response times need improvement.
Microsoft needs to engage L3 and L2 in support when specified in service tickets.
Snr. Infrastructure Architect (Data Centre) at LogicEra
We eventually get the resolution we seek.
Freelancer at a tech services company with 1,001-5,000 employees
I would rate their technical support a ten because we have various support channels available.
Solutions Architect at a tech vendor with 10,001+ employees
The availability of knowledgeable support to the implementation partners and the customers could be better.
COO at Data Core Systems
I rate the technical support as ten out of ten because there is often a need for continuous technical support.
Content Specialist at PeerSpot
Regarding support, whenever we are creating a ticket for any problem, we want the solution immediately at the earliest.
Head of Department ERP at The Singareni Collieries Company Limited
 

Scalability Issues

Sentiment score
7.6
Microsoft Azure is highly rated for its scalable resource management, suitable for businesses of all sizes and workloads.
Sentiment score
7.3
SAP Cloud Platform enables effective scaling, widely adopted across industries, though flexibility improvements are occasionally needed for higher demands.
Microsoft Azure is not just one product; it is a platform with multiple products within Microsoft Azure, and I would say it is scalable and would rate it a nine.
Director at Apeiros Solutions
The scalability of Microsoft Azure is excellent for growth and adaptation, depending on company requirements.
Head Of Security Management at Ipko Telecommunications
It has different kinds of designs that allow for management and deployment in multi-zones, offering both scalable and non-scalable options.
Snr. Infrastructure Architect (Data Centre) at LogicEra
On a scale of one to ten, I'd rate its scalability at nine and a half to ten.
COO at Data Core Systems
SAP Cloud Platform is most suitable for various business needs, allowing easy expansion.
Content Specialist at PeerSpot
 

Stability Issues

Sentiment score
7.7
Microsoft Azure is generally stable with high uptime, though users note occasional issues and some prefer AWS for reliability.
Sentiment score
7.7
SAP Cloud Platform is stable and reliable, with rare issues primarily due to external factors like internet or server management.
We noticed a few critical servers went down due to a Microsoft Azure-end hardware issue.
Senior Associate at a consultancy with 10,001+ employees
We are now migrating clients without the zoning into mandatory multi-zone deployments, so if one zone goes down, their application and database remain live.
Snr. Infrastructure Architect (Data Centre) at LogicEra
Microsoft Azure is quite stable, but recent outages and security issues have slightly decreased my confidence.
Works at a energy/utilities company with 10,001+ employees
If the databases are accurately managed, the solutions and processes are performed quickly and efficiently.
Content Specialist at PeerSpot
Earlier, we had individual applications, but now everything is migrated to SAP, and it's all on a single platform, making it easier for management to make timely decisions.
Head of Department ERP at The Singareni Collieries Company Limited
SAP Cloud Platform is pretty stable, although there are occasional rare glitches.
COO at Data Core Systems
 

Room For Improvement

Azure users seek a user-friendly interface, better pricing, enhanced support, compatibility improvements, and additional customization with security enhancements.
SAP Cloud Platform users face usability, integration, and pricing challenges, needing better support, customization, and documentation.
Recent outages and security issues are also a concern, causing a decrease in confidence, especially when partnering with third-party companies.
Works at a energy/utilities company with 10,001+ employees
The administrative side is suitable for technical people, but our finance and HR super users find it less user-friendly, as they prefer drag-and-drop features to build their own solutions without contacting IT.
IT Support Specialist at Sorbonne University Abu Dhabi
There is still room for improvement in terms of pricing.
Director at Apeiros Solutions
Allowing more third-party applications to be integrated into the cloud platform would make it easier for customers to adopt SAP Cloud Platform.
COO at Data Core Systems
SAP Cloud Platform should improve on integrating third-party applications with S/4HANA.
Content Specialist at PeerSpot
In 2024, we will have migrated to S/4HANA through RISE with SAP.
Head of Department ERP at The Singareni Collieries Company Limited
 

Setup Cost

Microsoft Azure's competitive pricing and flexible options attract users, despite concerns about long-term cost predictability and specific charges.
SAP Cloud Platform's pricing varies by users and services, often higher than competitors, with flexible options for enterprises.
Microsoft solutions might be cheaper than some services like AWS, but some solutions may be more expensive depending on the services compared.
Works at a energy/utilities company with 10,001+ employees
Copilot is expensive based on recent pricing for our POC.
IT Support Specialist at Sorbonne University Abu Dhabi
They have discounts and also provide promotions for a three-year reservation which comes with significant discounts on the infrastructure part.
Snr. Infrastructure Architect (Data Centre) at LogicEra
SAP is competitive compared to other enterprise solutions like Oracle, though not necessarily cheap.
COO at Data Core Systems
The cost for SAP Cloud Platform is high as the server is expensive.
Content Specialist at PeerSpot
Whatever we want to purchase, it is in lakhs of rupees or crores only.
Head of Department ERP at The Singareni Collieries Company Limited
 

Valuable Features

Microsoft Azure excels in scalability, integration, security, and cost-effectiveness, enhancing development and operational efficiency with robust support.
SAP Cloud Platform offers scalable, secure integration, real-time processing, and flexible deployment, enhancing business management and decision-making capabilities.
Power BI, another feature of Azure, is extremely elegant and has robust features that support forecasting using R and Python.
Works at a energy/utilities company with 10,001+ employees
If Microsoft gives a report, such as a server performance report in a detailed way, which shows what is consuming more CPU, memory, and disk IO, and network utilization during a particular time, it would be helpful to visualize that information.
Senior Associate at a consultancy with 10,001+ employees
What is very interesting in terms of scalability is the automatic possibilities to provision some new machines to be able to absorb the number of users we have in the system.
Technical Director / Market Evangelist at CAST Software
The main benefits of the SAP Cloud Platform for us are that earlier we had the primary data center at our place, but now we have shifted to the cloud.
Head of Department ERP at The Singareni Collieries Company Limited
It converts CapEx into OPEX due to its SaaS model.
COO at Data Core Systems
The most proficient feature of SAP Cloud Platform is integration for data services linked with Fiori apps.
Content Specialist at PeerSpot
 

Categories and Ranking

Microsoft Azure
Ranking in PaaS Clouds
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
323
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (1st)
SAP Cloud Platform
Ranking in PaaS Clouds
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
48
Ranking in other categories
Integration Platform as a Service (iPaaS) (6th)
 

Mindshare comparison

As of January 2026, in the PaaS Clouds category, the mindshare of Microsoft Azure is 15.7%, down from 20.0% compared to the previous year. The mindshare of SAP Cloud Platform is 5.8%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Market Share Distribution
ProductMarket Share (%)
Microsoft Azure15.7%
SAP Cloud Platform5.8%
Other78.5%
PaaS Clouds
 

Featured Reviews

Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.
HP
Head of Department ERP at The Singareni Collieries Company Limited
Consistently beneficial with excellent accessibility although support's response time needs improvement
The features and functions of the SAP Cloud Platform are very good; the performance is improved when compared with the older versions. Earlier, we were using Oracle DB, and after HANA DB migration, it is fine. We are getting the reports, and processing time is also reduced. Almost all the features of the SAP Cloud Platform are fine and good. SAP Fiori has also entered into the picture, and we are developing the Fiori apps. We have started with the BTP for the new innovations as per the SAP roadmap. The main benefits of the SAP Cloud Platform for us are that earlier we had the primary data center at our place, but now we have shifted to the cloud. The maintenance is free for us; the maintenance is completely done by this SAP partnership with Cloud4C. We have started using the SAP Analytics Cloud, and we have developed many applications for SAP SAC. We are going to give the presentation to our chairman most probably next week. The analytics features positively influence decision-making for us. The SAP Cloud Platform has been effective for us because the processing time is reduced, and we can access it easily.
report
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Answers from the Community

NC
Content Manager at PeerSpot
Aug 3, 2023
Aug 3, 2023
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with both large and small companies. Its stability is great and the ability to expand is very simple. SAP Cloud Platform offers smooth integration and data synchronization - the push and pull of data is extr...
2 out of 4 answers
RP
Head of IT & Business Applications, Dangote Refinery at Dangote Industries Limited
Oct 12, 2021
I think it's based on the context of your environment and what you want to do. The LinkedIn article by Murali Shanmugham gives you some perspective here.    https://www.linkedin.com/pulse... If you use SAP applications extensively, extending them with various services offered by SAP on the SAP Cloud platform would be very useful.  In fact, SAP has made this platform available on hyperscalers like MS Azure, AWS, etc.  
Nov 15, 2021
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with both large and small companies. Its stability is great and the ability to expand is very simple. SAP Cloud Platform offers smooth integration and data synchronization - the push and pull of data is extremely valuable. The functionality with SAP Cloud Platform can be difficult. We have experienced some challenges with usability and not being able to get all of the information we need. We would also like to see improvement with security, authentication, and reporting. Microsoft Azure is extremely scalable with the capability to build an environment quickly. The automation and agility of Microsoft Azure is very valuable. It offers a great information protection feature - you can create custom labels for different documents and files. This keeps data more organized and secure. Support with Microsoft Azure depends on the plan you purchase; lower-tier plans get limited support. Microsoft Azure can be a very expensive solution overall and can be complex to set up and manage. Integration with other products needs to be better. Microsoft Azure seems to be a bit slow in catching up with what other solutions have to offer. Conclusion Microsoft Azure’s biggest downside is the lack of functionality. SAP Cloud Platform provides better integration with other operating systems. If you or your clients are fully committed to the Microsoft ecosystem, then Microsoft Azure is probably the best option for you. For those that use other ecosystems, SAP Cloud Platform would be a better fit as they offer better integration with other solutions and broader overall functionality.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
9%
University
6%
Manufacturing Company
14%
Computer Software Company
8%
Energy/Utilities Company
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise53
Large Enterprise150
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise7
Large Enterprise26
 

Questions from the Community

Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...
What do you like most about SAP Cloud Platform?
The product improved our company's business operations since we got value out of it.
What is your experience regarding pricing and costs for SAP Cloud Platform?
The pricing is not suitable for small or medium organizations. Price and features are concerns.
 

Also Known As

Windows Azure, Azure, MS Azure
SAP HANA Cloud Platform
 

Overview

 

Sample Customers

BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Siemens, Shell & Volkswagen, Still, EarlySense, Roche, National Football League, Heidelberg University Hospital, In Mind Computing, The Timken Company, OPAL, EnterpriseJungle, Groupe Danone, Accenture, T-Systems, Sailing Team Germany, Sloan Valve
Find out what your peers are saying about Microsoft Azure vs. SAP Cloud Platform and other solutions. Updated: December 2025.
880,685 professionals have used our research since 2012.