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Alibaba Cloud vs Amazon Bedrock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
7th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Amazon Bedrock
Ranking in Infrastructure as a Service Clouds (IaaS)
11th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
15
Ranking in other categories
AI Infrastructure (1st)
 

Mindshare comparison

As of October 2025, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 11.9%, up from 8.0% compared to the previous year. The mindshare of Amazon Bedrock is 1.7%. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Market Share Distribution
ProductMarket Share (%)
Alibaba Cloud11.9%
Amazon Bedrock1.7%
Other86.4%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
RodrigoBassani - PeerSpot reviewer
Advanced integration and flexible architecture drive efficient business solutions
I have to gain more maturity to provide some improvements to Amazon Bedrock. I have a lot to do with the environment they already provided. For example, they are able to connect to any LLM solution such as Llama, Meta, Gemini, or ChatGPT. It is open; you just choose your favorite LLM solution, and you can integrate it into Amazon Bedrock. We have a lot of possibilities to do this integration at this moment; we just need to work on it, create more maturity, and then we can provide some enhancements that we can see on the solution as a whole. For companies in general, the main pain point or main issue related to Amazon Bedrock is security because they are not confident that all information is hidden by this kind of architecture. They wonder if they are providing some company information that can run away, and I think that is the challenge we have now. We need to find ways to work on it and make our clients' data secure. They are looking for that to guarantee that this is a great solution for companies that is also secure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate Alibaba Cloud's scalability an eight out of ten."
"We use the solution to run VMs."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"We use the product for storage and as a VPN."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"Alibaba Cloud has lower costs and good support."
"It's easy to use, cheaper than other solutions, and more secure."
"It is easy to set up."
"Amazon Bedrock is an artificial intelligence engine that allows me to upload analyses of the quality of customer support calls."
"The impact of Amazon Bedrock's sophisticated natural language processing on our company's ability to predict future outcomes is very interesting because, before we were using some Python codes, we created server instances to upload it, and we had some difficulty integrating it with the ecosystem because all the features we were creating were manually based."
"The no-code application of the service is beneficial since it allows creating solutions without extensive coding knowledge."
"The valuable feature of Bedrock is its flexibility and comprehensiveness in what it's offering, providing parameters that we can change."
"Bedrock offers various foundational models in one place."
"The integration with pre-trained AI models has been very beneficial, allowing me to quickly access powerful machine learning models without the need to build them from scratch."
"The most beneficial aspect of Bedrock is its pool of models to choose from, catering to specific needs."
"It is the best solution in this category and is rated a nine out of ten."
 

Cons

"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"Alibaba Cloud needs to increase availability in Thailand."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"The user experience must be improved."
"The solution’s user interface could be improved."
"For companies in general, the main pain point or main issue related to Amazon Bedrock is security because they are not confident that all information is hidden by this kind of architecture."
"For companies in general, the main pain point or main issue related to Amazon Bedrock is security because they are not confident that all information is hidden by this kind of architecture."
"What could be improved for Amazon Bedrock to make it more mature is that AWS needs to consider bringing their platforms together, and not having different ML and AI platforms."
"It would be beneficial if Bedrock were optimized for hyperscale use to avoid needing a mixed approach with SageMaker."
"The advantage of Bedrock is not as an amazing enabler of AI platforms, yet we utilize it to deploy application services and microservices within Bedrock ecosystem and leverage prequalified foundation models like Claude and others."
"While working with Bedrock, I incurred charges that were not explicitly mentioned in the pricing documentation."
"The user interface of Amazon Bedrock on the management console needs improvements. It's very bland at the moment."
"One area for improvement is in cost—it tends to be a bit on the higher side, especially for enterprise versions."
 

Pricing and Cost Advice

"The solution's pricing is the same as AWS'."
"The product is not that expensive."
"Alibaba Cloud is cheaper."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"I don't know the exact cost. It is cheaper than AWS."
"The cost is better than similar solutions."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"One customer paid around $100 to $200 per month, which was significant given their overall infrastructure costs."
"The cost of using Amazon Bedrock is quite high, as I incurred unexpected charges amounting to $130 USD within two weeks without actually deploying the model."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
12%
Financial Services Firm
9%
Comms Service Provider
7%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
11%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What do you like most about Alibaba Cloud?
ECS is the most valuable feature of the solution.
What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What is your experience regarding pricing and costs for Amazon Bedrock?
The pricing depends on the LLM model in use, such as the 1.2 Anthropic Claude ( /products/claude-reviews ). Costs are based on the number of characters obtained in return. It follows a pay-as-you-g...
What needs improvement with Amazon Bedrock?
The only aspect that could be improved about Amazon Bedrock is the pricing. There are no additional features or improvements needed for the product itself.
What is your primary use case for Amazon Bedrock?
Amazon Bedrock is one of the services which is similar to ChatGPT. From my perspective, I was creating a version of ChatGPT that would answer my customers' questions. The significant difference bet...
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Information Not Available
Find out what your peers are saying about Alibaba Cloud vs. Amazon Bedrock and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.