

Jira and Airtable are competitors in the project management and collaboration category. Based on feature comparisons, Jira has the upper hand in integration capabilities and enterprise implementation, while Airtable stands out for its user-friendliness and flexibility.
Features: Jira is notable for its extensive APIs, robust integration capabilities, and suitability for Agile and Scrum methodologies. It provides powerful automation features beneficial for project and issue tracking. Airtable is praised for its intuitive design and ease of use, allowing users to easily link data and automate tasks while facilitating collaboration and task management.
Room for Improvement: Jira could become less complex with improved navigation, more accessible customization, and fewer dependencies on third-party add-ons. It also lacks certain native features and flexibility in interface management. Airtable users report performance concerns like record limits and seek enhanced automation options and simplified integration configuration, alongside more scalable pricing.
Ease of Deployment and Customer Service: Jira offers varied deployment options, including on-premises and cloud, catering to organizations with specific needs. Its customer service has mixed reviews, with premium support considered satisfactory. Airtable's cloud-based nature simplifies setup but limits deployment flexibility. It is generally well-regarded for its customer support and abundant self-help resources.
Pricing and ROI: Jira provides competitive pricing, which can rise with additional plugins and a high number of users, often costing less in enterprise settings. Airtable's pricing is more flexible and affordable at smaller scales, although costs increase with feature upgrades. Jira is known to provide significant ROI in large structured environments, while Airtable is valued for operational efficiency in simpler projects.
I can automate the process so it automatically populates data into the Airtable base and performs any necessary calculations.
I use it to monitor my performance as a freelancer, checking if I'm doing work and delivering on time.
Overall, it is a good thing, and really helpful for the corporate world, product teams, support teams, and the overall operation team.
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
We are prepared to go inside their account and impersonate the user's account to identify the root cause of their issues.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
I did not face any issues with stability or upgrades.
We have multiple departments, and based on my knowledge of how many clients we have on that particular table, I could say it is more than seventeen thousand clients in the whole database.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
There was one instance of a glitch due to AWS having issues with some regions where the app was hosted, but aside from that, Airtable is very stable and reliable.
I really want to see a scenario where collaborators working on a project could easily chat, asking questions and discussing changes immediately on the project.
If they show step-by-step guides for automations, this will help them attract more clients who are willing to learn and use their system.
The CRM features in Airtable aren't as advanced as those in Monday.com, which allows for email campaigns.
Focus more on improving API integration and automation tools, not just the design.
To improve Jira, maybe some AI features could be added.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
Everybody has a particular base for different purposes, so you add information to those bases, and anybody can access it at any point in time anywhere in the world.
I can integrate Airtable with other platforms; aside from the native integration where I can send notifications to Slack teams and messages to Gmail, I can also connect with Make.com to share data.
We have connected our Slack channel to Airtable; any updates or changes made to Airtable will always reflect in the Slack channel.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
| Product | Market Share (%) |
|---|---|
| Jira | 5.1% |
| Airtable | 1.0% |
| Other | 93.9% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 105 |
| Midsize Enterprise | 56 |
| Large Enterprise | 149 |
Airtable is recognized for its intuitive operation and robust automation, enhancing data management and collaboration efficiency. It supports a variety of business needs with its flexibility and integration capabilities.
Airtable empowers users with a platform that combines the familiarity of relational databases, data sorting, and custom formulas with the ability to streamline workflows through powerful automation. Its diverse field types, seamless integration with popular tools, and scripting extension significantly enhance data management and reporting processes. Additionally, automatic saving ensures efficient document storage and access, fostering collaboration from any location. Users appreciate the flexibility of its relational databases and grid-like views similar to spreadsheets. While there are sections for enhancement, Airtable remains a flexible tool for project tracking, CRM management, and various operational tasks.
What are the key features of Airtable?In industries like project management, CRM, and database creation, Airtable helps businesses track projects, manage client databases, control inventory, and automate tasks. Organizations leverage its integrative capabilities with tools like Google Workspace and Pipedrive to monitor site visits, manage communications, and address ecommerce requirements, enhancing overall efficiency.
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
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