We performed a comparison between Adobe Workfront and Jira based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."
"Monitoring the progress of projects and tasks is very effective."
"The tool is very user-friendly."
"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."
"The solution is stable."
"The intake feature is the most valuable in Workfront."
"Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."
"Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful."
"Overall, the solution is very nice and has a variety of great features."
"The most valuable feature is the Burndown Chart to see work that is outstanding."
"The most valuable aspect of this solution is its ability to connect everything together."
"Kanban boards are most valuable"
"The most valuable feature of Jira is that it's a well-known tool that many people are familiar with."
"The burndown charts help track projects."
"The initial setup isn't too complicated."
"This is our way of communicating with different teams. We are a global company. I am based in San Diego, for example. A lot of the BAs are based in Paris. The development team is based in Minsk. We absolutely need to be in constant communication and on the same page."
"The solution's visualization feature could be user-friendly."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."
"We were having some difficulties creating different kinds of reports and dashboards."
"Workfront's reporting capabilities must be improved."
"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."
"Sometimes there are glitches when we are reviewing an interactive proof."
"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."
"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."
"I find the dashboard to be Jira's most problematic feature."
"The Classic UI is a little bit messy. UX experience is also a little bit messy and is not according to the expectation of a tech user."
"The filtration could be better."
"Jira is a little bit old fashioned, it could be more user friendly."
"In terms of the general Jira software, one element that is missing is budget management. Perhaps such functionality exists in add-ons, however."
"The biggest complaint industry-wide about JIRA is they need to purchase additional extensions, such as reporting automation. If they could provide some additional extensions from the initial purchase it would be a huge benefit."
"It should be less expensive."
"Jira can improve by making methodologies better, such as scrum and agile. Additionally, improvements in Kanban boards are needed."
Adobe Workfront is ranked 9th in Project Management Software with 31 reviews while Jira is ranked 5th in Project Management Software with 259 reviews. Adobe Workfront is rated 8.4, while Jira is rated 8.2. The top reviewer of Adobe Workfront writes "A Highly Stable and Reliable Enterprise Work Management Solution ". On the other hand, the top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". Adobe Workfront is most compared with Wrike, Asana, Smartsheet, JIRA Portfolio and ServiceNow Strategic Portfolio Management, whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM. See our Adobe Workfront vs. Jira report.
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