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Adobe Experience Manager vs Loom Business - Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Experience Manager
Ranking in Enterprise Social Software
5th
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
28
Ranking in other categories
Enterprise Content Management (5th), Web Content Management (1st), Digital Experience Platforms (DXP) (1st)
Loom Business - Enterprise
Ranking in Enterprise Social Software
11th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Enterprise Social Software category, the mindshare of Adobe Experience Manager is 3.0%, up from 2.6% compared to the previous year. The mindshare of Loom Business - Enterprise is 2.3%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
Adobe Experience Manager3.0%
Loom Business - Enterprise2.3%
Other94.7%
Enterprise Social Software
 

Featured Reviews

reviewer2771634 - PeerSpot reviewer
Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees
Have faced challenges with setup and pricing but have found flexibility and support helpful
Adobe Experience Manager needs more optimization. The frequency of components where we have vitals of a page or an app needs to be optimized because these are heavy Java codes along with some AEM developments. The code language should be optimized or they should have some string functions or web plugins to create a lighter version rather than implementing large amounts of code lines. They should start implementing industry best practices which are not currently offered. We perform our internal development for customization at our own pace. We have multiple frameworks that help us in various ways. We are advancing in terms of AI integration. We have already started our own POCs before Adobe implements these features.
Konjengbam  Mitindra Singh - PeerSpot reviewer
Business Development Representative at a educational organization with 201-500 employees
Team meetings have become more productive and video transcripts support ongoing collaboration
Loom Business - Enterprise provides transcripts, which is very helpful. Moreover, whenever needed, users can come back to refer to those videos or meetings, making it very important. The best feature Loom Business - Enterprise offers is video recording. This feature stands out because of its ease of use, quality, and accessibility by anyone in the team. The transcripts from Loom Business - Enterprise are pretty good and accurate, making it a very reliable platform. Loom Business - Enterprise has made team meetings more efficient as sometimes team members are unable to participate. We can create video references for them to connect with others who missed the meeting. This makes the overall meeting more productive despite some members being absent. Since using Loom Business - Enterprise, communication has become more efficient because meeting videos are recorded and made available for anyone who was not present in the meeting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Adobe Experience Manager is quite a powerful product that you can use to design files and export them."
"If you want to use content in a mobile application and you want the content in some other application, you can simply expose it from the CMS to different clients or different systems. It's easy. On top of that, the technology underlying AEM is open-source and is very powerful like Apache Sling and JCR."
"I like the native applications such as Adobe Target, Adobe Analytics, and Adobe Experience Platform. Because of these, it's very easy to connect and obtain reports on how my website is doing, how many have visited it, how frequently, etc. The multiple publisher concept is one of the best parts of this solution."
"The integration of customer behavior and website setup is impressive."
"The integration of customer behavior and website setup is impressive."
"Over the past two to three years, the organization has grown rapidly with Adobe Experience Manager as a best and supportive tool."
"Adobe Experience Manager is a content management system, and we use it to create and manage a website."
"Adobe Experience Manager offers several best features, including user-friendliness and a more secure platform than any other content management systems I have worked with."
"The best feature Loom Business - Enterprise offers is video recording; this feature stands out because of its ease of use, quality, and accessibility by anyone in the team."
"The ability to scale videos is a valuable feature of the product."
"Loom Business - Enterprise has made team meetings more efficient as sometimes team members are unable to participate, and we can create video references for them to connect with others who missed the meeting, making the overall meeting more productive despite some members being absent."
 

Cons

"The licensing plus implementation and maintenance cost is very expensive, making it not suitable for small organizations, and the setup is very complex."
"Tool-wise, the Adobe Experience Manager support team is not very responsive when the user face issues in AEM as a Cloud Service."
"I assigned a rating of eight because there are certain limitations we must consider, and there are restrictions in Adobe Experience Manager that we cannot resolve."
"Programming model could be improved, it's a monolithic solution."
"The licensing model is opaque, and technical support could be improved, especially for smaller companies."
"Many people complain about the price as it's one of the most expensive tools."
"Adobe Experience Manager needs more optimization. The frequency of components where we have vitals of a page or an app needs to be optimized because these are heavy Java codes along with some AEM developments."
"Adobe's technical support is so-so."
"Loom Business - Enterprise can handle our organization's needs as we grow, but it needs to improve its features so that all our needs are met at that point in time."
"The solution must allow users to record videos for a longer time."
"Loom Business - Enterprise can handle our organization's needs as we grow, but it needs to improve its features so that all our needs are met at that point in time."
 

Pricing and Cost Advice

"There's a free trial for one month for Adobe Experience Manager, which you can use for learning purposes, then, after the trial period, you'll need to purchase the license. Adobe offers a few plans for Adobe Experience Manager, but I'm unaware of how much my company is paying."
"Users have to pay a yearly licensing fee to use the solution, which is highly-priced."
"It's a costly solution. I would rate the price at two out of five on a scale from one to five, where one is the most expensive and five is the most competitive."
"It's really costly."
Information not available
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise21
No data available
 

Questions from the Community

What do you like most about Adobe Experience Manager?
It is easy to learn. You don't need to be an advanced Java developer.
What needs improvement with Adobe Experience Manager?
Moving forward, if Adobe implements AI tools wherein a vendor or a stakeholder comes in and gives instructions, they could develop a page or a whole site accordingly in a few minutes or a few days,...
What is your primary use case for Adobe Experience Manager?
Adobe Experience Manager is used for developing components, content management, and developing experience fragments and content fragments. Assets are used for the DAM for storing files and document...
What needs improvement with Loom?
Loom Business - Enterprise can be improved, and more features can be added. The linking of videos or the integration of other platforms can be made more linear. Loom Business - Enterprise can handl...
What is your primary use case for Loom?
I mostly use Loom Business - Enterprise for recording videos.
What advice do you have for others considering Loom?
The user interface of Loom Business - Enterprise is pretty user-friendly. I would rate Loom Business - Enterprise an 8.5 out of 10 because it has more scope for improvement, and overall, the curren...
 

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud, Adobe CQ5
No data available
 

Overview

 

Sample Customers

Metra
hubspot, airtable, grubhub
Find out what your peers are saying about Adobe Experience Manager vs. Loom Business - Enterprise and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.